We take your privacy seriously!

At Anfi UK Members’ Club, all personal data that we collect about you will be recorded, used, and protected by us in accordance with data protection legislation and the following Privacy Notice. This Notice was updated in May 2018; make sure you check back for updates from time to time. We will notify you of changes by email and you can check at each renewal.

Anfi UK Members’ Club  as a “not for profit” organisation is not required to  register with the Information Commissioner’s Office though it conforms to the General Data Protection Regulation 2018. Anfi UK Members’ Club also conformed to the outgoing Data Protection Act 1998. Information about your entitlements under the data protection legislation is available on https://ico.org.uk/for-the-public/ .

The following Notice is issued by Anfi UK Members’ Club hereinafter referred to as “Anfi UK Members’ Club”. Registered office: Anfi UK Members’ Club, Ivydene, Gloucester Road, Corse GL19 3RQ. Anfi UK Members’ Club is the Data Controller under the GDPR for the purposes of this Notice.

This Privacy Notice explains our data processing practices and your options regarding the ways your personal data is used by us. Please contact us at webmaster@anfiukmembers.co.uk  if you have any questions with regards to our processing and methods or wish to make a Subject Access Request.

  1. Personal Data Collected

Anfi UK Members’ Club respects the need to maintain online privacy and the protection of personal data. We make every effort to ensure that the personal data received and the use of our website is secure and non-intrusive.

1.1       When you register for membership

Anfi UK Members’ Club collects the personal data provided by you during registration or booking on our site.  Personal data includes names, addresses, telephone numbers, email addresses, photographs of people or other images, partial bank or credit card details.  We have a lawful basis and legitimate interest to process this personal data so that we can administer your membership with us.  You may also provide us with personal information relating to a third party, if the membership is being bought as a gift for example.  We have a lawful basis and legitimate interest to process this personal data so that we can administer their membership with us.  In both situations, our legitimate interest to process the personal data is not outweighed by your rights and freedoms as a data subject.  None of your personal data will be used for other purposes without your specific approval.

1.2       When you use our website

Personal data submitted on forms through our website is transmitted securely. Personal data sent from your machine to our web server is encrypted using the latest SSL technology.

We may use personal information stored in our databases to promote, via email or post, Anfi UK Members’ Club activities and to communicate with you about your membership, but we do not supply personal information to any other organisations for marketing purposes without specific agreement from the individual. Your data is processed on our behalf by a select number of organisations, whose services are GDPR compliant. Without their services the Anfi UK Members’ Club could not operate. Please see the ‘Disclosure’ section for details.

 

  1. Our legal grounds for processing your personal data

We are processing your personal data on the following grounds:

  1. The processing is necessary for the performance of the contract (your membership) between you and us;
  2. The processing is necessary for us to comply with our legal obligations;
  3. The processing is necessary to protect your vital interests or the vital interests of another person;
  4. The processing is necessary for achieving our legitimate interest. In accordance with data protection law, we have carefully weighed your interests and fundamental rights and freedoms against our interest to process your information and are satisfied that we are justified in processing your information for this purpose
  1. Stay Up To Date

As the majority of our information, updates, and news is on our website, we will try to keep our communications by email or post to a minimum. We may contact you if that is a necessary part of your membership. This will include invitations & reminders to renew, acknowledgments of payment for membership or services, statutory notices such as the calling of General Meetings or invitations to social events. Your specific consent is not necessary as this is a part of our contractual relationship with you as a member of Anfi UK Members’ Club.

If you spot errors in your personal data then you can correct them yourself when you are logged into our website in the ‘My Club’ section https://anfiukmembers.co.uk/my-club/ and in ‘My Details’ https://anfiukmembers.co.uk/my-club/my-details/ . If you have any problem with this, contact us on membership@anfiukmembers.co.uk and one of the committee can correct the information for you. It is very important you regularly check that we have the correct contact details (address, phone, email) and all your Anfi timeshare holdings as these details drive the rest of the services you receive.

The only marketing activities we currently carry out are to former members in order to encourage them to join again or to warn them if their data is about to be deleted in case this is an error. We will typically contact them twice after membership has lapsed and normal reminders stopped. In the past this has been at 12 and 24 months from lapse.

If you wish to unsubscribe from marketing emails from Anfi UK Members’ Club, please contact us on webmaster@anfiukmembers.co.uk. As stated above, if you do not wish to receive marketing communications after leaving the Club click the ‘unsubscribe’ option on any marketing email you receive from us.

  1. How We Use Your Personal Data

If you’re curious, we may use your personal data for the following purposes:

  • To administer your membership with us.
  • To provide you with products and services in the usual course of our business, for which additional consent is not required.
  • To update you on any products or events linked to (or similar to) your past behaviour or you may have expressed interest in, such as attendance at AGMs.
  • To enable us to improve our service by carrying out surveys.
  • We may collect data about the pages you view on our website. This gives us an insight into your ‘profile’, so we can monitor your interests for the future and improve your club.
  • To personalise any communications you receive from us.
  1. Non-personal Information

Non-personal information is also collected on this website, this information does not identify you as an individual, but allows us to monitor and improve our digital services. Non-personal information includes records on the pages accessed on our site and files downloaded.

The following are not personalised and are available through our web analytics platform only:

  • How you navigated, or were referred, to our site.
  • How you use our digital presence. This includes any links you click on an individual page, resource downloads or website searches. We can also see how much time is spent on a page.
  • If you have interacted with any videos or other media, including how long you watch a video for and how many times.
  • Any information you have submitted to complete online forms.
  • Your device type, including browser, versions and plug-ins, and your operating system. This can also include the location you view our website or e-newsletters from.
  1. Disclosure

There are occasions that we may assign other agencies or organisations to process your personal data on our behalf. Some examples of these may be payment processing organisations or select agencies who carry out campaigns for us. We have a legitimate interest to share your personal data in this manner.  We are always careful who we share your data with and can guarantee our partners will not share your information or contact you to market their own services. They will only contact you if you have agreed to receive communications from us, or agreed to share your data. This will not result in communications from third parties or other organisations.

The agencies who we currently use and therefore may share your data with are:

To the best of our knowledge, understanding and belief, your information will not be transferred outside of the European Economic Area unless there are adequate safeguards in place and the services used are GDPR compliant.

  1. Personal Data Retention 

We only keep your personal data for so long as it is reasonably necessary. When setting our data retention periods, we consider the amount, nature, and sensitivity of the personal data we hold, the potential risk of harm from unauthorised use or disclosure of the personal data and the purposes for which we process the personal data (including whether we can achieve those purposes by other means). We also take into account our other legal obligations to keep or securely dispose of personal data.

Generally speaking, we retain your information for the following period of time:

Members: Duration of membership + 6 years to allow for current business and financial regulations.

  1. Cookie Policy

Cookies are only used on this site to hold data from one page to another. They are not used to store personal information. You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and various other options.

Switching off cookies will still allow you to view the majority of content on our site. However, it will prevent you logging in automatically and so accessing additional information. You will still be able to enter your details yourself every time you come to the site. Disabling cookies will also stop us remembering you if you prefer forms and web pages to be prefilled with your details for example, and may restrict your use of our interactive tools and of some services available through linked sites.

Cookies are small pieces of data given to your browser by a website which may be stored as text files in the cookie directory of your computer. Cookies are not programs and cannot collect information from your computer. They do not damage your computer and are defined as “a piece of text stored on a user’s computer by their web browser. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data” (source: Wikipedia, 2011). You can find out more about the way cookies work here. (https://ico.org.uk/for-the-public/online/cookies/)

Each website may send cookie data to your browser which may save it if your browser’s preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it. If you want to turn off all cookies please see the following links:

You can also delete cookies at any time; please check your browser settings.

  1. Security Of Information

We always make sure your personal data is safe and secure with us at Anfi UK Members’ Club. When you make an online transaction and submit your credit card details to us, we use a secure payment gateway with encryption technology to guard your information. With regards to any paper-based systems that remain intact at Anfi UK Members’ Club, we ensure the highest security systems are in place to keep your information secure.

  1. Web links

We have a page of useful links at https://anfiukmembers.co.uk/my-club/useful-links/ as well as various other links around the Anfi UK Members’ Club website. These links and websites are out of our control and are not covered or included in this Privacy Notice. Their policy may not be the same as ours and we cannot control what information is stored and used by them.

  1. Your Rights

Under data protection law you have the following rights:

  1. The right to access a copy of your personal data which we hold. This is called a ‘subject access request’;
  2. The right to prevent us processing your personal data for direct marketing purposes. You can exercise your right to prevent such processing or to withdraw your consent by using any of the contact methods explained in this Policy;
  3. The right to object to us processing your personal data in certain other situations;
  4. The right, in certain circumstances, to have your personal data rectified, blocked, erased or destroyed if it is inaccurate; and
  5. The right, in certain circumstances, to claim compensation for damages caused by us breaching data protection law.

From 25 May 2018 you will have the following additional rights under data protection law:

  1. Enhanced rights to request that we erase, rectify, cease processing and/or delete your personal data; and
  2. In certain circumstances, the right to request the personal data we hold on you in a machine readable format so that you can transfer it to other services.

You also have the general right to complain to us (in the first instance) and to the Information Commissioner’s Office (if you are not satisfied by our response) if you have any concerns about how we hold and process your information. Our contact details are set out below. The Information Commissioner’s Office website is www.ico.org.uk.

  1. Changes To Our Privacy Notice

Any material changes we may make to our privacy notice in the future will be uploaded to our website and notified to you at renewal, if not earlier.

  1. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Webmaster by email to webmaster@anfiukmembers.co.uk or sent by post to Anfi UK Members’ Club, Ivydene, Gloucester Road, Corse GL19 3RQ.  Subject Access Requests can be sent to the same postal address or by email to: chair@anfiukmembers.co.uk

Document version: 23 May 2018, v4