Search Results for 'happy hour'
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Search Results
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In forum: Anfi Del Mar Bars and Restaurants
Topic: HAPPY HOURS AT ANFI?
19-10-09 16:05
FionaMcDougallHAPPY HOURS AT ANFI?
Hi, Off to Anfi on Wed cant wait. Staying at Palm Oasis Thur and Fri Night then move over to Gran Anfi for a week. Can you tell me when the happy hours are please, do they still do have them? 😕
20-10-09 14:04
BrianPalin
Re: HAPPY HOURS AT ANFI?The happy hours at ABC and Puerto are from 4pm to 5pm. Monte I believe is from 5pm to 6pm. Not sure if Gran has a happy hour.
ABC also has a later happy hour which, from memory, is 10pm to 11pm, or could be 9 ’till 10, no doubt Bruce will know. I don’t know if other clubs have a later happy hour.Brian
20-10-09 21:26
BruceEBailey
Re: HAPPY HOURS AT ANFI?Correct.
Anfi Beach Club
4.00 – 5.00pm everyday & 10.00- 11.00pm everydayPuerto Anfi
4.00-5.00pm everydayJust confirmation that ‘Happy Hour’ at Monte Anfi is 5.00pm – 7.00pm ;D
NO Happy Hour at Gran Anfi.
Not sure about Emerald Club
18-05-11 10:15
BrianPalinThere is now a happy hour 4.00-5.00pm at Gran Anfi.
20-05-11 20:32
MarkWeetmanThanks for the info Arkwright, I am sure we will try it out when we are at Gran Anfi in 9 days time.
Hanne20-05-11 22:38
JeremyMossi shall try it on monday ! i’m flying out tomorrow.
24-05-11 12:55
BruceEBaileyJust returned from Anfi.
Revised HAPPY HOUR TIMES
Anfi Beach Club – 4.00 – 6.00pm & 10,00 – 11.00pm
Club Puerto Anfi – 4.00 – 5.00pm
Club Monte Anfi – 5.00 – 7.00pm
Club Cran Anfi – 4.00 – 5.00pm05-04-12 11:18
BrianPalinAccording to the latest @nfiscope :: Spring 2012, the happy hours for Puerto Vista at Club Puerto Anfi are now 4.00pm to 6.00pm and 10.00pm to 11.00pm.
06-04-12 15:38
KarenPearsonThanks Arkwright that’s excellent news, I will be trying out the 10pm to 11pm in June.
06-04-12 15:48
GerryEdwardsJust hoping though that Monte hours are still 5 to 7. Guess I will find out tomorrow…
Gerry
06-04-12 15:54
KarenPearsonI am almost sure Monte is still 5-7pm Gerry. Puerto Vista has new tenants so they are probably trying to get more customers by having 2 happy hours.
25-02-14 11:57
RogerByatt
Happy Hours February 2014The current happy hours are:
Tropicana at ABC 16:00-17:00
Monte Anfi Pool Bar: 17:00-18:00
Maroua (on the Island) 17:00-19:00Roger Byatt
25-02-14 13:09
KarenPearsonQuote:
Originally Posted by RogerByatt View Post
The current happy hours are:Tropicana at ABC 16:00-17:00
Monte Anfi Pool Bar: 17:00-18:00
Manoa (on the Island) 17:00-19:00Roger Byatt
I wasn’t aware that Puerto Vista had stopped having their happy hour, please can you confirm Roger. Karen27-02-14 22:13
FionaMcDougallGran Anfi has happy hour 4-5
Was there last week and staff were helpful and cocktails much better than the Monte bar and served with a smile!
28-02-14 09:39
BobbyElliottQuote:
Originally Posted by RogerByatt View Post
The current happy hours are:Tropicana at ABC 16:00-17:00
Monte Anfi Pool Bar: 17:00-18:00
Maroua (on the Island) 17:00-19:00Roger Byatt
Roger,
Has Monte Happy Hour been reduced. It used to be from 5.00 – 7.00pm ?28-02-14 10:26
KarenPearsonMonte reduced their happy 2 hours to 1 hour last year.
28-02-14 12:47
RogerByattI have been around the bars (only asking, not drinking) and the Happy Hours are currently:
Tropicana at ABC: 16h00-17h00 and 21h00 to 22h00
Monte Anfi pool bar: 17h00-18h00
Gran Bahia at Gran Anfi: 16H00-17h00 (this is not advertised)
Puerto Vista: None
Maroa Club De Mar (on the island): 17h00-19h00These are subject to change.
In my view, Maroa is the best because the setting is nice and they offer a much wider range of drinks in their offer, including several cocktails.
Incidentally, Maroa currently offer Anfi guests 10% discount on food on production of their key card. My wife and I had two very nice meals there this week.
28-02-14 13:02
RichardWestonAnd Maroa gin and tonic is the best and best value on the island. Even better with the 10% off
28-02-14 14:38
BobbyElliottMust try out that G & T then in July. I have always liked relaxing on the island so a good drink will improve things.
28-02-14 22:12
ShaunHubbardThey were using Bombay Sapphire gin when we were there last year. Very nice!!
03-03-14 01:35
AndrewCarrIf that miserable blond woman is still working at the Monte Bar, then “happy hour” is well wide of the mark!!
04-03-14 23:03
SaverioCaloQuote:
Originally Posted by RichardWeston View Post
And Maroa gin and tonic is the best and best value on the island. Even better with the 10% off
It is the first time in my life that I do agree with a Richard’s post, but I must say that Richard is right.
I have been working as area sales manager in Diageo for 15 years. Therefore I have some knowledge of spirits and brands.
The choice of top quality gin in Maroa is superb.
Saverio28-03-14 10:20
ShaunHubbardWe tried the “happy hour” at Maroa last week, never again. It was depressing!! It took around 30 minutes before someone came over (slowly) to take our order and probably another 10 minutes for the drinks to arrive. A few people were walking out, it certainly wasn’t busy. Also it wasn’t the Bombay Sapphire gin being used, it was just Bombay gin in a clear bottle.
31-08-14 08:38
MarkWeetmanHi.
Please can anybody confirm that the Tropicana bar has moved their happy hour forward to 21-22 hr.
We normally finish off the evening there, but recall the happy hour was from 22-23 hr.
We last went there in Sept 2013 and are due to go in a couple of weeks time again..
Thanks Hanne31-08-14 19:08
JonSwattonHi Hanne,
We’re just back from Anfi and can confirm that happy hour at Tropicana remains at 2200-2300 and indeed, the earlier one is still 1600-1700
Cheers, Jon
31-08-14 20:59
MarkWeetmanBrilliant, Thanks.
In forum: Anfi Del Mar Bars and Restaurants07-12-08 17:44
BruceEBaileyPuerto Vista Bar & Restaurant
Located within club Puerto Anfi
Bar open all day until 11.30pm
Happy hour 4.00pm – 5.00pm daily
Snack meals available during the day.
A la carte menu in the evening
Same franchisee as Monte Vista & Mem Saab
03-06-09 20:58
JohnBarraclough
Re: Puerto Vista Bar & RestaurantA word of support for this under-reviewed diner – it’s actually a bit of a gem. We’ve been regulars at PA since 1996 and Puerto Vista has undergone various guises, changes of name and menu etc. It is now in our opinion probably the best value and most consistent of the on site eateries for daytime or early evening dining. Menu is varied enough – pizzas, burgers, sandwiches etc through to fish dishes and steaks with appropriately variable *prices. There is also a barbecue but we didn’t try that this time.
The six of us (ages 19 to 51) variously enjoyed excellent service, good food and, by Anfi standards, great value on the six or seven occasions we ate there. *There were always reps eating there too, so they evidently agree with us.
A formula which works and which we hope they’ll leave alone!
07-07-09 18:01
g.vikan@btinternet
Re: Puerto Vista Bar & RestaurantWe decided to have lunch here and was suprised that nobody else was eating at 12.30 pm.
We later found out….My partner, who is a vegetarian, had a fetta salad which came with no dressing so was very dry, my two sons had sausage and chips, I ordered a hamburger with a side order of an egg and we all had a soft drink each. This all came to 40 euros and was probably up to pub lunch standard at the very most….Quite expensive.
Everybody’s meals came and all that came for me was an egg on a plate. I reminded the waitress that I had ordered a a hamburger and she shrugged her shoulders and walked off. I waited for 5 minutes and reminded her again, so again she shrugged her shoulders and walked off.
After another 5 minutes I taken the plate with the now cold egg on it to the waitress’s boss, who was sat having his dinner (it wasn’t hamburger by the way!!), he waved at me as if to tell me to go and sit down as it was coming. I carried on over to him and asked if he could bring me a hot egg with my burger, much to his annoyance. He then abruptly told me it was coming.
When it finally came my family had all finished their meals and the children were hot and wanted to go in the pool so I eaten alone.
We haven’t been back.
Gary.
12-07-09 15:50
BobChadwick
Re: Puerto Vista Bar & RestaurantHad a free breakfast here courtesy of the reps. Nothing much to write home about though.
21-08-10 11:02
anfiukmembersOriginally posted by Bod Chadwick – 25th May 2010
In passing one day we happened to look at the evening menu and decided to give it a go. We ordered garlic bread, and two starters with canarian potatoes. when I opened my mouth to then order the main courses, the waitress asked ‘Are you hungry?’ and told us to wait.
Once we had eaten what we had ordered she asked if we still wanted a main course, but she had been right the starters were filling enough. Not to be outdone, we had a sweet, but her advice saved us some money and indigestion!
We will be eating there again https://www.anfiukmembers.co.uk/public_html…ult/smiley.gif
28-02-12 15:45
KarenPearsonI was informed at Puerto Liaison Committee Meeting last week that Puerto Vista will be closed in May for refurbishment.
Karen Pearson01-03-12 16:18
BobMcIntoshI am surprised at some of the favourable comments about the standard of food at Anfi.
Over the years (since 1994) we think the quality has gone down and not surprisingly the prices have risen quite dramatically fairly recently e.g. Tropicana no longer offers an excellent selection of seafood and cured ham but that has not stopped them from raising their prices.
We must also have been very unfortunate at Puerto Vista as the food there was very ordinary.
Try Patalavaca.14-05-12 18:38
BrianPalinPuerto Vista closes Wednesday after breeakfast, opening again for breakfast Friday. So only closed for a couple of days. Posted from my kindle on our balcony.
16-05-12 20:28
MargaretDaviesWe went twice last week for our evening meal and was really impressed, presentation and quality of the food was great knocked spots off Bella Pasta. The service was excellent and we had a free sample to start along with the usual liqueuer with the bill which was reasonable, would reccomend you give it a try.
Mags & Stu
22-05-13 13:43
JonSwattonAnfi, via their facebook page have commented that Puerto Vista restaurant is now offering Chinese takeaways following the closure of Ni Jao.
Can’t say I’m likely to favour this option over Luns but just thought it worth mentioning:)
I will ask if they offer the chinese option as a sit down service too as that’s not clear.
Added on edit : Anfi advise that the chinese option is available to sit down diners in Puerto Vista too.
22-05-13 23:18
SaverioCaloI already had some Chineese food as a sit down service in Puerto Vista last February and the food was good.
Since last september works there a new chef. He is young, professional and loves his work.
In my opinion the quality of the food increased very much. Now Puerto Vista is the best restaurant in Anfi. Please don’t get me wrong. I am telling the best restaurant in Anfi. Stop.
Valentino, Lun etc. are at the moment still better.19-08-13 07:58
JonSwattonWe ate there last night and we were all pleasantly surprised. Steaks cooked as requested and everything was tasty. Very generous portion sizes and the staff were friendly
As has been commented, it’s good compared to the usual Anfi offerings but even in our limited off site dining experiences, we’ve had better.
Nice to have another option on site though.
07-09-13 15:53
KarenPearsonWe had 2 really nice meals at Puerto Vista in the last 2 weeks. How things have changed, the staff are friendly and attentive, the chef is a gem. The restaurant was also busy, usually a good sign. At the first visit I had sea bass with champagne sauce and grilled king prawns, delicious. The second visit I had steak which was cooked to perfection, pink but no blood. I think my top 5 restaurants may have to change again or could we have top 6. 🙂
Karen18-08-14 17:43
JonSwattonThe kids were desperate to watch the on site entertainment last night and so we headed to Puerto Vista on the basis that it was previously our best on site experience after the much missed Mem Saab.
I think the best I can describe it was as ‘okay’. In fact, that’s pretty much how all of our family summed up their meals. Not as good as we recall from last year but still passable if you need to eat on site.
21-08-14 20:07
GrahamCrouchWe went for the Friday night all you can eat buffet BBQ, which to be honest I thought was pretty good value. Not sure I’d go otherwise. Tapas Tapas was good though lovely ribs!
In forum: Anfi Del Mar Bars and RestaurantsTopic: Tropicana Bar & Restaurant
07-12-08 17:41
BruceEBaileyTropicana Bar & Restaurant
Located inside Anfi Beach Club
Bar open all day until 11.30pm
Buffet Breakfast 8.00am until 11.00am – €10
Buffet Evening meal 6.00pm until 9.00pm – €18
Half board possible for €24
Snack meals available during the dayHappy hour at bar from 4.00pm – 5.00pm and 10.00pm – 11.00pm daily
13-12-08 18:32
HarryCoxhead
Re: Tropicana Bar & RestaurantHi All,
We have had meals at the Tropicana on two occasions and both times have been disappointed.
Last week a simple BLT with chips, it was 3pm and the bacon looked if it was left overs from breakfast, the only good part was happy hour followed.
Harry.15-12-08 19:06
GerryEdwards
Re: Tropicana Bar & RestaurantI must say that we have never really enjoyed the food at the Tropicana. There always seems to be something missing and maybe that’s the sea which I find even makes Bella Pasta worth using!
Bippo
15-03-09 22:34
IanBaker
Re: Tropicana Bar & RestaurantHi All – my first post – how exciting! ::) I was at Anfi mid January and went to Tropican twice for the evening buffet and i must say it was very very nice and the staff were really lovely. Going back again in 2 weeks so i am sure i will try it again – will let you know
09-05-09 08:41
BruceEBailey
Re: Tropicana Bar & RestaurantTropicana Resturant now under new management.
Mario, from Bella Pasta, is now in charge and thisgs seem to be looking up.
Service around the bar has been better this week and the Friday night BBQ was packed out.
Very good food and service with friendly waiters.
12-07-09 16:03
BobChadwick
Re: Tropicana Bar & RestaurantWent for Happy Hour at 10pm one night. Ordered whiskey and coke only to be told it was local whiskey only. That was fair enough but you would expect to get a measure you could taste! Same could be said for the doseage of Malibu in the wife’s drink (at least it was real Malibu).
Shan’t be falling for that again. Having a pint would seem to be the only option for Happy Hour in the future!
Didn’t eat here, but the barbecue smelled good on Friday.
14-07-09 11:33
BruceEBailey
Re: Tropicana Bar & RestaurantQuote:
Originally Posted by 707D70717A7376232222120
Went for Happy Hour at 10pm one night. Ordered whiskey and coke only to be told it was local whiskey only. That was fair enough but you would expect to get a measure you could taste! Same could be said for the doseage of Malibu in the wife’s drink (at least it was real Malibu).Shan’t be falling for that again. Having a pint would seem to be the only option for Happy Hour in the future!
Didn’t eat here, but the barbecue smelled good on Friday.
Bob,The trick is to order separate drinks.
Order 1 whiskey or rum.
Order one cokesame with Malibu or Tia Maria etc.
When received, mix then yourself. *;D
Measures are far better.Also, if you do get them as one always ask for NO ice.
20-09-12 10:44
BobMcIntosh
TropicanaFine if you are hungry but the quality has gone downhill over the last few years- no smoked salmon, shellfish etc.
23-01-13 19:06
AnthonyHamesexperience says DO NOT EAT & DRINK in any Anfi establishments just enjoy your holiday instead. the money you will save by not buying overpriced food and drink and by not buying from tariff cards with VAT EXCLUDED will pay for your hire car to take you to proper restaurants.A PINT AT THE TROPICANA IN HAPPY HOUR IS STILL TWICE AS DEAR AS IN REAL GRAN CANARIA.There is life outside planet Anfi.
In forum: Anfi Del Mar Bars and RestaurantsTopic: Monte Vista Bar & Restaurant
07-12-08 17:46
BruceEBaileyMonte Vista Bar & Restaurant
Located within Club Monte Anfi
Bar open all day until 6.00pm
Happy hour 5.00pm – 6.00pm
Snack meals available all day until 5.00pm
Same franchisee as Puerto Vista and Mem Saab
04-03-09 14:03
BruceEBailey
Re: Monte Vista Bar & RestaurantJust a note to advise that, at present, the bar is open until 7.00pm each night with ‘Happy Hour’ being 2 hours from 5.00pm – 7.00pm.
03-06-09 11:58
LiamHallinan
Re: Monte Vista Bar & RestaurantAlso, each day they offer a different cocktail during happy hour.
And on Wednesdays from 1pm, they have a paella special, which is very tasty, and very popular. You get a huge portion and bread for about €10 with a glass of sangria or a beer thrown in too!
03-07-09 11:52
DorothyPollard
Re: Monte Vista Bar & RestaurantNice place to eat on a lunchtime, although slightly expensive. The service is good and the staff our friendly enough.
We did however have one discrepancy on our bill when during happy hour we were charged full price. The staff apologised immediately and we were refunded, so check your bills!
15-05-12 12:47
AndrewMatthewsVisited just the once on this trip and that was once too often. A diabolical experience.
In forum: Club Puerto Anfi31-01-14 10:37
KarenPearsonPuerto February Committee Meeting 2014
If anyone has any questions they wish me to take to the first Puerto committee meeting for 2014 on February 13th please let me know and I will do my best to get an answer.
Karen Pearson
Puerto Committee Liaison Member17-02-14 16:45
KarenPearsonPuerto Anfi Committee Meeting Thursday 13th February 2014
As Chairperson this year I welcomed everyone to the meeting and was hopeful that it would be a productive one.
The Puerto swimming pool will not be out of action this year as it has been decided to leave it until next year. Some work around the perimeter wall of the pool area (not the pool) will need some work due to the roots from the trees breaking through.
There appeared to be a problem with the British TV channels, we could receive them early in the morning then the reception would break up and the screen eventually froze. We were told this is not just a problem at Anfi but affects all of southern Europe. This is caused by the progressive changeover in the UK, during the next few months, to a new Satellite which will improve the reception all over the UK, but will disrupt the reception of British TV channels in southern Europe. The IT department at Anfi is at present studying alternative methods for receiving these channels, but of course any new system will take time to implement.
A plan is currently being drawn up for changing the furniture in Puerto, which should be completed by the end of the year. The intention is to put this plan into action sometime in 2015.
MAROA-DEL-MAR-(The-island-bar-restaurant) for anyone who doesn’t know they have a happy hour Monday to Thursday 17:00 – 18:00 and have a special happy hour drinks menu. They have also started a buffet breakfast 8:30 – 11:00 at a cost of 9.50€ (We sampled both the happy hour and the breakfast and they were both enjoyable and relaxing.)
Complaints about broken chess pieces at Puerto pool was discussed and the cost of replacing the broken items will be reported back to the committee.
Complaints about very wet pool mattresses first thing in the morning, was discussed. It was suggested that the mattress could be put over the back of the pool chair each night.
Many members complaints received were due to the lack of response from the Anfi Vacation Club. We were told they work Monday – Friday 9:00 – 17:00 and are mainly a call centre so they don’t have time to answer emails. Their busiest time was October to December. A meeting is to be held with AVC to try and resolve the complaints, some suggestions were to employ more staff, current staff to work Saturdays, have an automated phone message to tell members to call back at a quieter period.
The final discussion was about the concession from Costa, for the areas outside of Anfi. This concession had been held by Anfi for the last 25 years but now it is controlled for the next 15 years by a new company called Narval. The concession stretches from the ABC wall to the Gran mini golf and includes the island and marina. A small piece of this land is also inside Puerto Club, from the perimeter wall up to the swimming pool. We were assured that this isn’t going to be problem; I sincerely hope that this is the truth.
If you have read Richards report you will know that Memsaab has closed and changes are on the way.
Puerto Committee Meetings for 2014 are 26th June and 25th November with an OGM on the 27th November.
Puerto committee Meetings for 2015 are 5th February, 25th June and 27th OctoberRegards,
Karen18-02-14 22:44
GerryEdwardsThanks Karen,
I had no idea that the island had a happy hour or did breakfast so will certainly sample where I am there next in April.
In forum: Club Puerto Anfi27-02-13 16:48
KarenPearsonPuerto committee meeting 21st february 2013
Arrived Monday 18th February
After a delayed flight on the Monday I arrived in the evening at Las Palmas airport to the Iberian baggage handlers strike. I finally arrived at Anfi, without luggage but with some rain. I had to return to the airport the following day to retrieve my luggage because of the unhelpful staff at the airport who should have told me to fill in a lost luggage form. Also on the Tuesday morning there was no hot water at Puerto or Monte, due to work being carried out on the electrical transformer station. This problem lasted on and off for 2 days with hot water only in the evening. All apartments received an apology letter on the Friday, after the work had temporarily finished due to a faulty part, with an explanation. We know that maintenance work has to be carried out but in my opinion it would have been better to be told about the work before it started.
Puerto Committee Meeting Thursday 21st February
The meeting started with the replacement fund which unfortunately I am unable to talk freely about the financial matters due to the confidentiality form that I have signed. I can say that the replacement of the soft furnishings in the apartments is still ongoing. The terrace furniture is slowly being replaced with the new aluminium tables and chairs. Beds and mattresses have been replaced in all the 2 bed and penthouse apartments. Beds and mattresses are to be replaced in the one bed apartments starting with floors 7, 8 & 9.
We discussed the poor quality of WiFi and how a solution has been found, but at a cost. This is a wireless router for every two apartments with a signal in the apartments as well as on the balcony. Negotiations are in progress and we hope to have something more to report in August after our next committee meeting.
At the back of apartments 101 to 108 it is very dark and they are looking to lighten this area up. The lift floors have recently been replaced with granite flooring. The flower beds on the balconies are beginning to look a lot better now that the flowers have spread out.
Most of the committee meeting was taken up with discussions on a possible change to the constitution. I can’t reveal or discuss this until it is put forward in the agenda for the AGM which is the 29th August.
We were also talking about if and when the apartments should be updated and hopefully I will be able to tell you more about this after the August meeting.
While at Anfi I dined at Puerto Vista once and Memsaab once, the food was good at both restaurants but fairly expensive. El café was only open during the day I don’t know if this is permanent. Puerto pool was very quiet with plenty of vacant sunbeds. Even happy hour at Monte Vista was very quiet.On a final note, if any member has any problems relating to Anfi please contact Richard or myself, we will always be here to help and direct you to the correct place.
Karen Pearson
Puerto Committee Member27-02-13 20:57
BrianPalinAn excellent report Karen, keep up the good work.
Brian (Puerto member)
28-02-13 10:17
KarenPearsonMany thanks Brian, I just wish I could say more.
Karen04-03-13 14:29
BrianPalinAnfi.com Newsletter
March, 2013
http://www.anfi.com/Resources/member…Newsletter.jpgDear Club Puerto Anfi Members,
The Committee members met here recently for their first meeting of 2013. The first meeting of each year is always particularly busy, and one of the main items on the agenda was the closing of the accounts for 2012. The Club finished last year with a surplus of 21,843 €, and although lower than expected, this amount was passed to income for 2013.
Another important item on the agenda was the proposal for work from the Replacement Fund in 2013. This year the machinery rooms, the very “heart” of any building from where basic services such as the hot and cold water, as well as the air conditioning, are supplied, will have some important work carried out. We will also continue with the changing of the bed bases and new mattresses and the replacement of some more of the terrace chairs. However, this year we will also incorporate a cushion for all the new terrace chairs, which has been requested by many of our members. For more information on the Replacement Fund for 2013, please click here.
The AGM in 2013 will take place on the 29th of August, and we are already preparing the documentation which will be sent out to all of our members, and which will include the Club Report and Annual Accounts for 2012, as well as the proxy form and ballot paper for voting by post.
This year there will be an additional item for voting on, as the Management Company will present a Resolution to change the frequency of the General Meeting to once every three years instead of yearly. A general meeting every three years would mean a considerable saving to the Club in the many expenses linked to the celebration of an AGM, for example the three mailings each year that are produced in seven languages, and posted to all members, as well as the hiring of the venue and the audiovisual equipment. The expense is significant considering the low attendance at the meetings and the low percentage of votes received by post. Full details of this Resolution will be sent with your AGM documentation and we would ask you all to read it carefully. It will be included on the ballot paper for those of you who wish to vote by post.In forum: Club Puerto AnfiTopic: Puerto AGM 2009
16-03-09 16:22
BrianPalinPuerto AGM 2009
ELEVENTH ANNUAL GENERAL MEETING
Thursday, 24th September 2009 at 10.00 amDear Member(s),
We have pleasure in informing you of the Eleventh Annual General Meeting (AGM) of Club Puerto
Anfi to be held on 24th September 2009, here in Gran Canaria.As per the Club Constitution, Committee Members are elected at the Annual General Meetings and
we write to inform you that there is a vacancy for one Liaison Committee Member this year. The
Committee member that relinquishes his post this year after the normal 3 year committee member
period is Mr. Egil Lidal, although he may stand to be nominated for re-election.
If you would like to nominate a Club Puerto Anfi Member for this post, it is important to ensure that they
wish to be nominated and if so, complete and return the attached nomination form to arrive before
18th June 2009 to enable us to include all candidates in the Official Annual General Meeting
documentation.
Please take note of the following requirements for nominations:-
a. You cannot nominate yourself.
b. All candidates nominated must attend the AGM.
When completing the form please include your membership details (part I) and your chosen candidates
name and address (part II), and if possible a brief curriculum vitae of 150 words maximum which
should include information on language knowledge, as all Committee meetings are held in a common
language to all members which is English.
The Club Constitution is clear in that all candidates nominated for a post on the Club Liaison Committee
must be present at the AGM. Therefore, it is imperative that all candidates whose membership weeks
do not coincide with the Annual General Meeting date exchange their week(s) to week 38 of the
vacation membership calendar.
All correspondence regarding the Annual General Meeting should be forwarded to arrive before
18th June 2009 to:Anfi Group – Customer Service Department
Barranco de la Verga s/n
35120 Arguineguín, Mogán
Gran Canaria – Spain16-03-09 19:11
BruceEBailey
Re: Puerto AGMDo we have any Puerto Anfi owner who wishes to stand for committee. We would like to have a UK member on this committee. If you are interested and would like to discuss anything to do with committee business to se if you would like to stand please contact me or DenisM.
We will be happy to give you any information we can01-05-09 17:15
BruceEBailey
Re: Puerto AGMWe do have a member who will be standing for the CPA committee.
Karen Pearson has been proposed and seconded and will be standing.
I would like to ask all CPA members to support Karen when the time comes.
06-07-09 15:56
BrianPalin
Re: Puerto AGMQuote:
Originally Posted by 47646F6C606F010
We do have a member who will be standing for the CPA committee.Karen Pearson has been proposed and seconded and will be standing.
I would like to ask all CPA members to support Karen when the time comes.
HI Bruce,The time has come. I’ve received notification and proxy forms and ballot paper electronically. It appears that I can’t return the completed forms electronically and will need to use snail mail, to arrive before 10.00am on the 22nd September 2009.
If Karen is arriving 2 days or more before the meeting, would it be better to send the completed forms to her or just post them to customer services?
Brian
06-07-09 17:43
BruceEBailey
Re: Puerto AGMHi Brian,
Can you tell me who the candidates are that are standing ?
With regard to the votes you must send the papers direct to Anfi. They will not be accepted if handed in by anyone else
06-07-09 18:02
BrianPalin
Re: Puerto AGMQuote:
Originally Posted by 26050E0D010E600
Hi Brian,Can you tell me who the candidates are that are standing ?
With regard to the votes you must send the papers direct to Anfi. They will not be accepted if handed in by anyone else
Hi Bruce,They are as follows:
2. Election of One Member to the Club Puerto Anfi Liaison Committee
(EACH MEMBERSHIP WEEK HAS ONE VOTE)The Committee member that relinquishes his post this year after the normal 3 year
committee member period is Mr Egil Lidal.a. Mrs Karen Pearson
b. Mr Reinhard Reuhl
c. PROXY DECISION
PLEASE BE INFORMED THAT NO OTHER FORMAT OF THIS PROXY FORM OR BALLOT
PAPER WILL BE ACCEPTED.07-07-09 10:57
BruceEBailey
Re: Puerto AGMThe committee would like to ask all CPA members to support Karen for the forthcoming CPA Election in September
07-07-09 17:47
BrianPalin
Re: Puerto AGMQuote:
Originally Posted by 5E7D76757976180
The committee would like to ask all CPA members to support Karen for the forthcoming CPA Election in September
Bruce,As there are only 238 registered members on the forum is there any way to inform other CPA members?
Is Karen registerred on the forum as I can’t see a list of forum members as I could on the old forum.Brian
07-07-09 17:52
BruceEBailey
Re: Puerto AGMBrian,
All CPA members will be informed by e-mail this coming weekend
12-07-09 17:28
BrianPalin
Re: Puerto AGMHere is a copy of the proxy form and ballot paper. Would it be better for Karen to act as my proxy, or does it not matter who you choose?
================================================== ==============================
Proxy FormIf you are unable to attend the meeting but still wish to exercise your right to vote, you must COMPLETE and SIGN this Proxy Form. Please ensure that both the Proxy Form and Ballot Paper are duly COMPLETED and SIGNED in each box and returned by POST (not by fax), or deposited personally by the member, to arrive in the Customer Service Department no later than 48 hours prior to the opening of the AGM
I / We hereby appoint……
Mr/Mrs …………………………….
The Management Company
The President of the Club Liaison Committee..…as my/our proxy holder in order to exercise my right to vote by post at the ………. Annual
General Meeting of Club ……………to be held on …………..2009 commencing at 10.00am, or at
the adjournment thereof. I/We confirm that my/our Proxy holder will attend the AGM and am/are aware that my/our votes will be invalid if this is not the case.SIGNATURE __________________________ DATE ______________________
Ballot Paper
Both the Proxy Form and Ballot Paper, duly COMPLETED and SIGNED (not with a ‘X’) in each
box must be returned by POST (not by fax), or deposited personally by the member, to arrive
in the Customer Service Department no later than 48 hours prior to the opening of the AGM (i.e. before 10.00am on ………………… 2009).
For your vote to be considered, it is important that a box be signed for each of the agenda
items to be approved whether it be FOR, AGAINST or PROXY DECISION. If no signature is
placed, it will be considered that you do not wish a vote to be cast on your behalf.I. Approval of the Minutes 2008
FOR AGAINST PROXY DECISION
2. Election of One Member to the ……………. Committee
(EACH MEMBERSHIP WEEK HAS ONE VOTE)
The Committee member that relinquishes his/her post this year is ……………………………….a. …………………………..
b. …………………………..
c. PROXY DECISIONPLEASE BE INFORMED THAT NO OTHER FORMAT OF THIS PROXY FORM OR BALLOT
PAPER WILL BE ACCEPTED.12-07-09 19:52
DenisMilnes
Re: Puerto AGMIf you get Karen as proxy she is only allowed a certain amount of proxy votes ( I think ) Any above this figure she will lose the votes. It is far better to get the management company to act as proxy.
Denis12-07-09 20:10
BrianPalin
Re: Puerto AGMCheers Denis
13-07-09 12:34
BruceEBailey
Re: Puerto AGMQuote:
Originally Posted by 47666D6A704E6A6F6D6670030
If you get Karen as proxy she is only allowed a certain amount of proxy votes ( I think ) Any above this figure she will lose the votes. It is far better to get the management company to act as proxy.
* Denis
I will check but I don’t think there is any limit to the number of proxy votes allowed in the CPA election.
Definitely no restriction at ABC.Brian,
Definitely it is best to nominate Karen as your proxy
I think this may only be a CGA problem
27-08-09 00:51
BrianPalin
Re: Puerto AGMLess than a month to go to post your votes for the election. I take it Karen is still standing as I have not seen any posts from her.
Brian
16-09-09 16:13
KarenPearson
Re: Puerto AGMQuote:
Originally Posted by 60504B434C7D72434E4B4C220
Less than a month to go to post your votes for the election. I take it Karen is still standing as I have not seen any posts from her.Brian
Yes I am still standing. Sorry you have not seen any post I’m a bit useless at using the forum. 🙂Karen
16-09-09 17:35
BrianPalin
Re: Puerto AGMHi Karen,
Best wishes in the ballot and hope you get elected :).
24-09-09 12:44
BruceEBailey
Re: Puerto AGMHOT OFF THE PRESS.
We have just this minute heard that Karen was successful at the AGM and been elected to the committee for Club Puerto Anfi
Apparently it was very close but……..
CONGRATULATIONS TO KAREN from all the committee and members
27-09-09 11:30
KarenPearson
Puerto Anfi ElectionsI would just like to say a big thank-you to everyone who voted for me.
My first meeting is in February and I am looking forward to representing you all. If anyone has any problems in the future at Puerto Anfi I will do my very best to help.Karen Pearson **:)
15-10-09 15:03
BrianPalin
Re: Puerto AGMNEWSLETTER
October, 2009
Dear Club Puerto Anfi Members,
On the 24th of September, we celebrated Club Puerto Anfi’s 11th Annual General Meeting (AGM). We were very pleased to see so many of you in attendance this year and hope to see even more of you at the next meeting.
First of all, we would also like to thank everyone that was unable to attend the meeting in person who took the time to send their vote by post. Following the voting, we confirm that Mrs. Karen Pearson from the United Kingdom was elected to the Club Puerto Anfi Liaison Committee for the next 3 years. Please join us in congratulating her and wishing her well in her new role. We are pleased to have Mrs. Pearson join the Committee but it does mean that one member has relinquished the post, which was Mr. Egil Lidal, and we would like to take this opportunity of thanking him for his 9 years of contribution to the Committee matters.
Particular mention was made of the financial performance of Club Puerto Anfi this year. As of August 2009, there were still just over 120,000€ of the budget left unspent and it is expected that a satisfactory saving will be made at the end of the year.
15-10-09 20:54
ChrisHuntley
Re: Puerto AGMFirst of all, I’d like to say at last! After months and months of trying, finally able to get access here again. Don’t know what happened, used new username and password supplied, plus emails but frustratingly unsuccessful.
Congratulations to Mrs Karen Pearson on being elected to the Puerto Anfi committee. *I haven’t been to Anfi this year but on visiting last year found the apartment, (penthouse), to be very tired and dated. Maybe you will look into the possibility of a refit and update Karen please.
Good luck on your future 3 year term in office. 🙂Chris.
31-10-09 16:57
KarenPearson
Re: Puerto AGMMany thanks for your good wishes Chris. I have just returned from Puerto Anfi after two great weeks in the sun. I understand that all penthouses and 2 bedroom apartments at Puerto have been updated and that one beds are the next on the list. I will double check and get back to you next week.
Karen Pearson01-11-09 22:20
ChrisHuntley
Re: Puerto AGMThanks for your reply Karen, and glad you had good times in the sun *:)
It’s good for everyone to have someone from the UK on the committee.Pleased to hear about the much needed update, and look forward to going out next year in July *8-)
Chris.
In forum: Anfi Beach Club17-05-16 16:24
BrianTaylorGardens looking really good- shame about the entertainment-whats happened to El Cafe?
Was in ABC last week and the gardens are looking really beautiful at the moment, and are being really well tended. The Ice cream parlour is lovely- at least the ice cream is great!
There were nights where the artist failed to appear at the entertainment so new stage was empty, and there is now no evening singing at El Cafe- somehow the night life has died at Anfi with the upgrade to the plaza- very sad! The market stalls are fewer in number, somehow the heart gas been ripped out of the evening. Restaurants still mediocre at best, and were not very full, breakfast on the island is still great, no late Tropicana happy hour, I hope this is not the beginning of the end for Anfi, but you get the feeling that it is nowhere near as busy as it once was in MayIn forum: Anfi Beach Club05-10-15 23:36
SaverioCaloAnfi Beach Club – budget meeting
Deal All,
I will be going to Anfi Beach the 17th October for the budget committee meeting.
If anyone has any questions pertinent this Club, please post them.
Regards.
Saverio06-10-15 08:16
WilliamGentHi Saverio
Not a question but an observation as it is a Budget meeting. I hope that Anfi do not seek to increase maintenance fees because of potential payouts resulting from the ongoing legal actions.
I will be at Beach for a week from the 17th should you care to meet for a coffee again.Bill
06-10-15 15:10
SaverioCaloHi Bill,
I will be very pleased to meet you again in Tropicana for a coffee.I own 4 weeks in ABC, my colleague Jens owns 10 weeks and Mary 4 weeks. I think clear that it is also our personal interest to avoid an excessive increase of the maintenance fees.
I guarantee that no one of us is masochist.That apart, I think we will have an increase of the maintenance fees due to the refurbishment of the pool. It must be done every 5 years.
Then we would like to place glass doors instead of the curtais in the showers.
The asphalt in the parking area is battered from a long time and it should need a refurbishment.See you soon
Saverio
06-10-15 18:50
WilliamGentSaverio
No problem with increase in maintenance which can be demonstrated as necessary investment in the general fabric of the resort.Let me know where to contact you at ABC; I will be in 208.Look forward to seeing you again.
If any other members are at Anfi week commencing 17th. and would like to meet up at happy hour,or any other time,let me know.
Bill07-10-15 00:14
SaverioCaloHi Bill,
I will be in 103 (garden) from Saturday 17th. We are in the same block!
I will be very pleased to meet all the Anfi UK members during, before or after the happy hour.
SaverioIn forum: Anfi Beach Club17-08-15 11:51
JonSwattonBeach club – loss of late happy hour
Well, the world has officially come to an end !
We rocked up to the Tropicana at about 2220 last night for our obligatory cheeky late happy hour night cap to be told that they are no longer doing it and the bar now closes at 2230.
We did wonder why the place looked deserted before we sat down. We asked the bar staff why and the gist of the reply seemed to be new management .. Not sure if that’s correct or not.
What a pity 🙁
18-08-15 19:00
MarkWeetmanWhat a pity indeed. We always ended our nights with a happy hour drink there when we had a night ‘ in’. Another one of our favorites to disappear from Anfi.
HanneIn forum: Anfi Beach ClubTopic: More New Balcony Flowers
13-08-15 18:43
DavidPancott
More New Balcony FlowersApologies if this has already been covered. But I see the new red balcony flowers which were all replaced in the last few years have been replaced on mass again. Every other floor has new pink flowers which are completely different to the new red ones.
Just wondered what the reason for this was. The cost must have been quite significant to replace. The red flowers still in place are all growing nicely.
14-08-15 16:05
SaverioCaloThe main reason is that the geraniums are more nice than euphorbia plants. Next year our terraces will look more pleasant and colourful.
The cost for replacing the flowers have been zero.
The flower nursery got back the euphorbias and gave us the geraniums without extra cost.
The geraniums were planted in the terrace’s “garden” by our gardeners. Also in this case no extra cost, because they are ABC’s salaried workers, therefore paid every month like all the other ABC’s employees.
By the way, I received many complaints by UK Members about euphorbia, because it is a toxic plant.
No no more euphorbia plants are in the gardens and in the terraces. I hope them happy now.Regards. Saverio
14-08-15 18:58
DavidPancottThanks Saverio. That is good news, they look very nice. just a shame they didn’t do this first time round. Its been around 6 years since we had lovely trailing plants on the balcony’s.
Its naive to think that there is no costs associated with the replanting though just because you’re using salaried staff. Every project has a cost and I suspect that this was quite high in terms of worked hours.
14-08-15 20:51
SaverioCaloMay be you are right David, but I must believe to the words that the ABC director told me.
In any case, it will be easy to know the true next October, during the budget Committe meeting.
Regards.
SaverioIn forum: Anfi Emerald ClubTopic: Historic Threads
Thread: The Emerald Club Liaison Committee Election
29-08-14 20:05 #1
David Ledger
Anfi UKThe Emerald Club Liaison Committee Election
The Emerald Club Liaison Committee Election voting papers are out.I am one of the four candidates. The other three are Maggie (who has refused to tell this Club about the Emerald meetings); David Shepherd, who is also a current liaison person but has declined to talk to us; and John William Evans, who is unknown to us.
I am asking you all to vote for me so that we can get a feed of information from Emerald and you can raise Emerald issues easily with me.
There will be an email with (I hope) clarifying instructions coming round shortly.
Thankyou,
David09-10-14 17:27 #2
RogerByattIt’s time for the election of the owner representatives to the Emerald liaison committee again. Shortly you will receive your Ballot Paper if you do not already have it. Some pointers to filling in the voting form are included later in this email as it is not entirely clear.
There are four candidates for three posts. The Anfi UK Members’ Club committee would urge you to vote for David Ledger – our Chairman – as he is in the best position to represent you as owners to the Emerald management.
A message from David:-
Liz and I have owned at Emerald since all that existed was the sample apartment that is now the Golf Pro shop, having owned at Puerto Anfi and Gran Anfi previously. We have watched it grow and now that our Club has no representation on the owner liaison committee I have decided to stand as a candidate. Illness has kept me in the background for the past year, but all treatments are now finished and I’m recovering from the chemotherapy, so it’s time to get back into action! I am on the ballot paper and have booked a brief stay in Gran Canaria to coincide with the OGM on 30th October.
In the past I have had meetings with the Sales Director on your behalf as a ‘nobody’ in Anfi’s eyes, and I look forwards to doing my best for our Emerald owning members in an official capacity if I am elected. So please vote for me. I am the only candidate who keeps up to date with our member’s thoughts and opinions and I’m not afraid to push for answers. (You can give me three votes for each Emerald week you own if you wish).
As you know I do not limit myself to UK interests. Unfortunately I only speak English, but with the help of Google and the excellent English of so many Europeans I’m sure I would cope as others do.
Thank you,
David Ledger
– your candidate and chairman of the Anfi UK Members’ Club.The candidates are:
Mrs. Margaret Milnes – who is refusing to give any meeting report to the UK club.
Mr. David Shepherd – who has declined a request for a meeting report for the UK club’s AGM.
Mr. John William Evans – unknown to us.
Mr. David Ledger – Anfi UK Members’ Club chairman.Some notes on the voting process:-
You can vote for up to three candidates and have one set of three votes for each week you own at Emerald. You register your vote(s) by signing your name alongside the name(s) of your selected candidate(s), and putting the number of votes you wish to allocate to each in the right hand box(es). This is not a secret ballot.
You may sign against up to three names – more, and your paper will be rejected.
You have three votes for each week you own at Emerald. It is permissible to give all of your votes to one candidate if you wish, or distribute them among your selected candidates. (Customer Services have just verified this).
The Proxy form does have to be filled in as the Proxy is the one who puts your voting paper into the box to be counted – even if you post it in individually completed. You should use the proxy to approve the 2011 Minutes unless you were there in 2011 yourself, as you don’t know if they are correct or not. David was not there, and so cannot reasonably be used as a proxy for Minutes approval. The only practical proxy to use is either ‘The Management Company’ or ‘The Developer Company’; but that means that you MUST specify your candidate votes yourself. Leaving them for the Management or the Developer is not a safe option. The proxy must be someone who will be present at the OGM meeting or you votes will not be included.
Last edited by anfiukmembers; 10-10-14 at 13:44.30-10-14 15:17 #3
arkwright
Anfi UK Expert
I believe congratulations are in order for the three candidates elected. John Evans was a “no show” so the other 3 in the previous post were elected.
Brian PalinHindley Green, WIGAN
02-11-14 08:32 #4
David Ledger
Anfi UKYou are right, Brian – although ‘congratulations’ seems a bit excessive for a no-contest. I did get a few more votes than David Shepherd, so I would have got in. It’s difficult to tell what the real votes were because Anfi add their share of the votes. I don’t know if they add them evenly or proportionately. Either way the number of real votes was in single figures. So your vote really does count.
Thankyou to those who did vote for me.
Due to a member of cabin staff being taken ill and having to be taken to hospital from the plane at boarding time I didn’t get back until yesterday evening. More information will follow.
David
03-11-14 18:49 #6
David LedgerMore from the OGM
There were very few postal votes. Although I received 765 votes, the vast majority were my share of the Anfi votes. I handed in five votes (including mine) and the total number of owner votes could have been as few as twelve, assuming David Shepherd only voted for himself. The rest must have used Anfi as their proxy to get beyond my five. So your vote really does count.My first committee meeting is in February, so if you have any questions or comments for the management you’ve got plenty of time to get them to me.
Items in the Anfi report
In addition to the works mentioned in the Club Report 2013 (part of the 3rd OGM booklet), two other major works were carried out. The garden irrigation tank was painted/re-sealed/re-lined to comply with new anti-Legionnaires disease regulations, and soundproofing was added to building plant, such as air-conditioning, to reduce noise.
Questions that were answered were (paraphrased):
Q How can we sell back to Anfi?
A Anfi do do resales – contact customer services or one of the third party vendors approved by the RDO.
[ 😐 – dgl]Q Why is the TV analogue?
A That is what was available back in 2007 when Emerald was built. The central system was analogue. A digital one has been installed and the sets are being replaced. Once all the sets are digital the system will be switched over.Q Why is there no WiFi at Emerald?
A [Wired was better than the lack of network the other resorts had back in 2007 – dgl]. New WiFi, the same or better that at Del Mar, will be installed before the end of March 2015.Q Why is the beach still a beach?
A Development of the beach area is the number one priority for Tauro. They are still waiting for approval by COSTA, who have a guaranteed maximum response time. That time will be up in June 2015. So by then, at the latest, Anfi can start to plan the work.Q When will Ruby be built?
A No date set yet.David
—————————————————
Thread: Call for Nominations: Emerald Club Liaison Committee
19-05-14 15:18 #1
RogerByattCall for Nominations: Emerald Club Liaison Committee
This year sees the three yearly Emerald Club Ordinary General Meeting when Emerald Club owners have a chance to choose members to represent them on the Liaison Committee.As with the other committees we will seek to work with the other European clubs so that the nationalities of the main groups of owners are represented.
In order to be elected people must be Emerald owners and be nominated by another Emerald owner (papers have already been sent out by Anfi) and be present on 30 October at the meeting in Gran Canaria. We do not want the cost of this to be a barrier preventing good members from standing. At the Committee Meeting on 17 May it was agreed that the Club will fund either the return air fare or package holiday cost (whichever is the least) for one UK member to stand for election to each committee.
If anyone wants to be considered, please can they contact me by the end of May, giving details of your experience and why you want to stand. In the interests of fairness I do need to point out that David Ledger has indicated his interest in being considered.
Roger Byatt
Vice Chair18-06-14 20:37 #2
David LedgerI hope I’m being proposed as your candidate, but I do want to be sure that there isn’t a better candidate among you all.
There are disadvantages in me being the candidate:
Firstly, there are those who have been trying to ‘poison’ my name with Anfi. It shouldn’t make any difference, but Anfi gets a vote for every non-voting owner, so they could keep me out.
Secondly, Anfi probably know that I was having talks with Silvio (the Sales Director they sacked).
Thirdly, my wife is undergoing periodic medical investigations, and so it’s possible that I may not be able to attend the AGM.I wouldn’t want this opportunity to get an Anfi UK person on the committee be wasted. We do need someone who is friendly to this club and prepared to give reports, as far as Anfi will allow.
If there’s no-one else wanting to stand I will chase up my nomination (or one of you could do it).
Thankyou,
David——————————————–
Thread: Club Newsletter April 2014 on anfi.com
12-04-14 23:47 #1
arkwright
Anfi UK ExpertClub Newsletter April 2014 on anfi.com
Dear Anfi Emerald Club members,The first meeting of 2014 of the Club Committee was held at the end of February and one of the most important items on the agenda was of course the closing of the accounts for 2013. The Club closed the year with a deficit of € 82,157 which was taken forward to the 2014 accounts as negative income.
The proposal of work to be carried out from the Replacement Fund for 2014 was also discussed, and includes a lot of important general maintenance work including painting of the railings, treatment of the hot water tanks, polishing of the marble floors, etc.As you have probably noticed, at present there are problems in the southern part of Europe including the Canary Islands, with the reception of many British TV channels. This problem is unfortunately outside our control and is caused by the progressive changeover by British TV providers to an alternative satellite, to improve reception in the UK. Our IT department is at present studying alternative methods of receiving UK channels but there will be some loss of programmes during the coming months.
As three years have already passed since the last Ordinary General Meeting (OGM), we are pleased to inform you all that, this year, the OGM of the Club will take place here on the 30 October. You have probably already received a Nomination Form to nominate a candidate (or candidates) for election to one of the three places on the Committee. All three Committee Members vacate their seats this year, although they can be nominated for re-election.
The official notification for the General Meeting will be sent out later in the year and will include the 2013 Club Annual Report and information on the Audited Accounts, as well as the voting papers for those of you who wish to vote by post.
In the meantime, for news on what is happening here, do keep an eye on this web page.
We look forward to seeing you here again soon,
Your Anfi Emerald Club team.
Brian PalinHindley Green, WIGAN
————————————————–
Thread: Parking Charges
23-01-12 19:55 #1
JulieCushenParking Charges
Does anyone know if there are parking charges at Emerald. If so what are they and is there anywhere safe to park a hire car outside the resort?23-01-12 20:26 #2
Denis&MaggieMilnesHi Julie,
The car park charge is €6 per day. Unfortunately there is nowhere to park outside of the resort at Emerald.
Regards
Maggie24-01-12 13:39 #3
David LedgerThere’s a bit of rough ground where staff park between the sports courts and the next stages of development. It might even be after the ‘gate’ made of a moveable section of fencing that didn’t close during the two weeks we were last there. There’s room for about a dozen cars. A newish hire car would stand out like a sore thumb in there, but an older one would attract little attention I would think. Probably as safe as leaving one on the street outside Del Mar.
David
24-01-12 17:18 #4
Denis&MaggieMilnesThe piece of rough ground is not always left open over night. It is supposed to locked with the gate at 8.00pm each evening by security. So if you park there you could have a problem getting your car out in the evening or getting it back there when you return. Is it worth taking the risk for €42 per week.
Regards
Maggie28-07-13 17:35 #6
David LedgerThe rough ground is now referred to as the public car park at reception. We just hired a car for nine days and managed to park there whenever I needed to. The ‘gate’ has now gone. When car hire is €12/day, paying €7/day parking is ridiculous.
David
19-03-14 12:11 #7
Lawrence Evanscan anyone advise if the road outside anfi beach is pay and display and if so do you know the cost
19-03-14 12:19 #8
Lawrence Evanssorry new to this I should have asked if the car park across the road from anfi beach by the traffic island is also pay and display, just trying to find out if taxi transfer is cheaper than car hire if adding parking charges into equation
Lawrence———————————————-
Thread: Report for Anfi UK AGM 2013
26-03-13 10:40 #1
Denis&MaggieMilnesEmerald report for Anfi UK AGM 2013
When I was at the AGM things were running a bit late so I asked how many Emerald owners there were there. Two people put their hands up, so I suggested that it would be quicker if I spoke to anyone who is interested after the AGM. The Chairman asked if that would be acceptable and there were no objections. My report is below.The resort is being maintained to a very high standard. All the garden areas are maturing nicely.
The occupation of the apartments is getting higher year on year, and the staff is brilliant. I have no complaints at all everything seems to be running well.
The flowers on the balconies are going to being replaced gradually. They did consider changing them the same as they have at Del Mar but quickly changed back to Geraniums.
There is going to be a smooth path from outside reception to the Onsite Spar supermarket as there have been a few incidents with the cobbles that are currently in place. This should be done between April and June this year.
They have also started painting the railings as they were beginning to look tatty.
The balcony furniture has been replaced, but if you want cushions still ask at reception as they have some of the cushions from the previous furniture that they supply you with.If anyone has any questions I can be contacted on maggiemilnes@btinternet.com
Maggie
———————————————-
Thread: Latest from Emerald Club
21-06-12 17:56 #1
Denis&MaggieMilnesLatest from Emerald Club
June 2012
Denis and I arrived for our two week stay and reception was brilliant as usual. We had lunch in La Cascada as we had an early flight, which was up to their usual standards. (Very Good)
On Sunday morning we had our usual walk around to take a look and see how things were. There are a few things such as the outside carpet on the walkway is looking a bit worn. Some of the outside glass has cracks in it also. There are some new seats in the games area which we had requested. The gardens look absolutely superb and are maturing well.
The nearest restaurants to walk to are the Tauro Grill by the Spar down the bottom of the hill and Tony’s which is by the 9 hole golf course/driving range. Both I would recommend. Or you can go to Guantanamo’s on the main road but you would need to get a taxi.
The courtesy bus no longer goes to Amadores beach, instead we have discount cards for sun beds at the beach at Del Mar and Maroa. Up to 50% discount at both places, to compensate for no proper beach at Emerald yet. Please do not ask the driver to drop you anywhere between Emerald and Del Mar as the licence is only for those two places and if the driver drops people off where they ask we risk having the licence revoked so no courtesy bus at all.
Overall everything is very good.
Ruby not started yet.
Off to Opal for a week in a villa using our points on Saturday. Bliss.Maggie
Edit Post Reply Reply With Quote Promote to Article Blog this Post
22-06-12 08:52 #2
Anne HobbsHi Maggie, we have just returned from our 2 weeks stay in Emerald.we hade a lovely stay far cry from our first vist when it had only just opened (we were there 3 weeks after it had opened) We used our free week as well. It is still quiet but may and June are
Which we liked.we used the bus to go to del mar(Sebastian the driver is a great character) most days. We also walked down passed the golf course and got the bus to Mogan a couple of times which is very cheap. Overall every thing was great standards still anfi style food and drink prices still reasonable25-06-12 17:48 #3
Gerry EdwardsWe very much like Emerald which is why we bought Week 52 there. As Dave Hobbs noted the place is maturing well.
Gerry
25-06-12 19:12 #4
Dawn Nuttallwe stayed at Emerald a few years ago and did find it quiet in the evenings. next year we are staying with our teenage children for 2 weeks. I am dreading it a bit, can anyone recommend where to go in the evenings which is lively anough for adulds and 2 x 15 yrs olds and safe
01-07-12 16:44 #5
Denis&MaggieMilnesWe have just returned from Emerald and I brought back and Scanned the Map to walk from Emerald to the beach at Tauro and a takeaway menu from Lun chinese restaurant.
If anyone would like either of these please email me at margaret_milnes@hotmail.com.
Maggie
03-07-12 20:25 #6
Anne HobbsHi Denis, we also did the walk to the beach and went in the Tauro grill for a drink with the locals which was really nice. Alex the owner changes the ambience in the evenings and it’s really quaint. Its really easy to catch the bus from there into Mogan. where did you get the chinese from?
03-07-12 20:50 #7
Denis&MaggieMilnesHi Dave
The chinese was from the Lun restaurant in Arguinigin. We just phoned, told them what we wanted from the menu, then what time we wanted it & hey prestoMaggie
14-07-12 19:16 #8
JayneCrollSorry to put this on your thread, I don’t know how to start up a new thread. I have read on another thread that Anfi did not get planning permission for the marina and the shops that they had planned as they do not own the land. Also that they have already been fined for building on land that they do not own. This has really got me worried as I upgraded to Tauro 3 years ago. Has anyone else heard anything?
17-07-12 12:00 #9
David Ledger[ Originally Posted by JayneCRoll
I have read on another thread that Anfi did not get planning permission for the marina and the shops that they had planned as they do not own the land. Also that they have already been fined for building on land that they do not own. This has really got me worried as I upgraded to Tauro 3 years ago. Has anyone else heard anything? ]There are rumours, guesses, deductions and a few facts floating around. I gather that the land was ‘bought’ from a farmer, but at least some of it was not paid for. It is believed that a hotel chain has bought the debt and now has a place on the Anfi board. This is good in two ways (assuming it is all true). Tauro is more secure than it was before, and the Cazorla company that has apparently* been milking Anfi for years has less power. Nothing totally definite, but someone who can read Spanish financial newspapers could know a lot more.
David (as me personally, not as chairman)
* – Apparently – check your club’s accounts for “that host how much?” entries to form your own opinion.
18-07-12 11:23 #11
Wolfgang Maerz
Anfi UK Senior MemberHere is another article 22th November 2010 about the Supreme Court decision over the Tauro development. It is in Spain and I cannot translate it:
http://www.laprovincia.es/gran-canar…to/335739.htmlCheers Wolfgang Maerz
18-07-12 15:24 #12
Karen Pearson
Anfi UK Senior MemberThis is a Google translation not mine.
Santana Cazorla has a free hand to build Costa Taurito
The high court annulling a judgment of TSJC that paralyzed the work of this development
00:08
[Meneame]Santana Cazorla has a free hand to build Costa Taurito
Santana Cazorla has a free hand to build Costa TauritoM. P. PÉREZ The Supreme Court has rendered a judgment annulling the decision of the Tribunal Superior de Justicia de Canarias in 2005 that paralyzed the urbanization of Costa Taurito in Mogan, affecting about lands that lie between the cliffs of Middle Almud and Los Frailes. The court’s decision, which requires the term of the plan review field 32-f part of Costa Taurito, opens the way to the developer Hermanos Santana Cazorla to complete the development works, begun in 2001, and build the villas and hotels provided. However, buildings must respect the limitations of the Emergency Law and Tourism, which only opens his hand to five star hotels.
Following the judgment of 2005, the German group Aldiana decided to postpone the construction in this area of the coast of Mogan of a luxury hotel, which involved an investment of 100 million euros, and shifted the capital to the creation of establishment – ments of the class in Turkey and Egypt.
The owners of this whole floor of Taurito, companies Nicica SL and Inmobarrenda SL, claiming the Government of the Canary Islands some 21 million euros in compensation for the implementation of the moratorium in 2001 that paralyzed the development works of Costa Taurito, who had already completed nearly 90%. These companies gave the land management planning and development of tourism projects Santana Cazorla group in exchange for the transfer of part of land.
Moratorium
The TSJC failure, which arises out of the Canarian Government’s appeal, declared invalid in 2005 the partial plan of sector 32 of Costa Taurito because it dealt with when they were in force two decrees of the moratorium 4/2001 and 126/2001 that prevented urbanized tourism soil. Given this, the landowners filed an appeal while arguing that if it is true that the application of the partial plan began these decrees remain in force, once it is declared null was resumed this planning, which received agreement of the Planning Commission (Cotmac) and the City of Mogan.But five years later, the Supreme Court has held that the canary, instead of analyzing the arguments he had brought the Canary Islands Government in its application, the resource estimate based executive in “a new cause had not been claimed by parties to the process, thus leaving unresolved the issues raised and the promoters generating helplessness. ”
Karen
17-07-12 15:32 #14
SaverioCalo’
Anfi UK Senior MemberDear David,
Fallowing your suggestion I had a look at the local newspaper “La Provincia” of Gran Canaria. The only one article regarding Anfi Tauro is dated April 4th 2012. After this date, there are not articles.
The article copied below is very long and its full translation in English is too hard for me.
I can only sum up the main topics.
1) The Lopesan Group is negotiating its entry (I don’t know if it is the right word) at Anfi Tauro in a power position.
2) Last year Lopesan Group bought the debt of 14 millions that Anfi Tauro had with the owners of the land: the family Cardenes.
3) In the same time, the Group is negotiating with the Norwegians (Ling family) for buying their shares.
4) The Lopesan Group goal is to buy the 50% of the shares.
5) Owning the 50% of the shares and having paid the 14 millions for the property of the land, the Lopesan Group thinks to have the majority.
6) The Lings are very happy to sell their shares, because no one of them is interested to have a business in Gran Canaria. No one of them lives in Gran Canaria.
7) The actual owner of the 50% of the shares is the Santana Cazorla Gorup. It is not clearly written in this article, but it seems that the Group is interested to sell the shares but the Group asks too much.
8) The Lopesan Group and the Santana Cazorla Group made a written gentlemen agreement for avoiding leak of information. Therefore, it is impossible to know the negotiations under way progress.I hope all that clear enough.
Saverio
LAS PALMAS DE GRAN CANARIA El Grupo Lopesan negocia su entrada con posición de fuerza en Anfi Tauro. La mitad de las acciones está en manos de los herederos del fallecido empresario noruego Björn Lyng. El restante 50 % lo controla el Grupo Santana Cazorla, que además tiene la última palabra en cada decisión que se tome en la empresa. Sin embargo, Lopesan compró hace un año la deuda de 14 millones que Anfi Tauro mantenía con la familia Cárdenes, propietaria original de los terrenos del moganero barranco de Tauro. De tal manera que es con Lopesan con quien los Lyng y Santana Cazorla tienen ahora deudas pendientes.
Simultáneamente, el Grupo Lopesan negocia con los noruegos la adquisición de la mayor parte de su paquete accionarial. Es decir, no habrá problema entre los Lyng y Lopesan para saldar la cuenta deudora.
Eustasio López -Grupo Lopesan- y Santiago Santana Cazorla -Grupo Santana Cazorla-, dos de los principales empresarios de Canarias, frente a frente. Si la operación de compra por parte del primero no puede conducirle más que a controlar el 50 % de las acciones y a igualdad de títulos decide Santana Cazorla, ¿qué sentido tiene?
La acción de oro es de Santiago, pero en la última mano reparte Eustasio. La clave está en la compra de la deuda de 14 millones -9 millones según otras fuentes- que Anfi mantenía con los Cárdenes. Esa cantidad derivó en un crédito vencido y exigible del que ahora es titular el Grupo Lopesan y al que deberían haber hecho frente Grupo Anfi Tauro SA y, solidariamente, Anfi del Mar SL y los herederos de Björn Lyng, entre otros.
En resumidas cuentas, si Lopesan se hace con el 50 % de las acciones -o suma esa cantidad junto a los Lyng- será propietario y acreedor de la empresa al mismo tiempo, lo que, según fuentes empresariales consultadas, le serviría para reducir los efectos de la acción de oro que mantiene Santana Cazorla.
El crédito se está ejecutando en los tribunales. En concreto, un Juzgado de Las Palmas de Gran Canaria ya ha embargado la parcela T-22 del Plan Parcial Anfi Tauro -a la espera de tasación- y los derechos de aprovechamiento del hotel Anfi Emerald Club, un cinco estrellas con 700 camas que es de los pocos establecimientos construidos en la zona. Incluso se ha embargado también la venta de los derechos de aprovechamiento por turno -time sharing- del Emerald a la espera de fecha para ser subastados. En el Registro de la Propiedad de Mogán figuran anotados dichos embargos.
Si las ventas llegan finalmente a la situación de embargo, las dificultades de tesorería del Grupo Anfi para hacer frente al crédito se complicarían aún más. Ya el año pasado la empresa logró la refinanciación del crédito conseguido en 2006. Un soplo de aire que retrasó en cinco años -de 2014 a 2019- el vencimiento del préstamo.
El principio de acuerdo entre Lopesan y los herederos de Lyng ya existe. El objetivo es controlar, conjuntamente, de forma mayoritaria el Grupo Anfi. El entendimiento entre ambas partes no parece contar con demasiados obstáculos. De hecho, el difunto Björn Lyng ya tanteó a Eustasio López cuando el gigante de la turoperación TUI mostró su intención de abandonar la empresa en 2004. Finalmente fue el Grupo Santana Cazorla el que se hizo con el trozo del pastel por una cantidad que entonces se situó en torno a 150 millones de euros.
El mutismo en los dos grupos empresariales canarios es absoluto. Ninguno de los dos quiere mover ficha en público. En Lopesan aluden a una supuesta cláusula de confidencialidad a la que están obligados junto a los Lyng. Retrasan las declaraciones a la finalización del análisis del principio de acuerdo. Es decir, saber si este es viable económica, jurídica y financieramente.
Alejamiento de los Lyng
En las ganas de desinvertir de los Lyng no van a encontrar un problema. Tras el fallecimiento del patriarca, en el otoño de 2006, ningún miembro de la familia tiene su residencia en Gran Canaria. “En la lejanía no puede manejarse un negocio de esta envergadura”, aseguró una fuente empresarial consultada.
En el país escandinavo los Lyng se han volcado en la producción industrial. El desaparecido Björn estaba comprometido con la Isla y con su proyecto para Anfi Tauro. Era una ambición personal, mientras que sus hijos han heredado un proyecto que no arranca y que hasta la fecha no les renta más que deudas. “Muchos inversores se han interesado, pero se marchan por las trabas”, afirma la misma fuente.
17-07-12 15:46 #15
arkwright
Anfi UK ExpertSee also page 4 of the following edition in English.
http://www.thecanarynews.com/index.p…ht-against-oil
Brian
Brian PalinHindley Green, WIGAN
—————————————-
Thread: Re: PENTHOUSE
28-04-09 09:13 #1
DianaRe: PENTHOUSE
Could you please tell me what the penthouses are like at the Emerald club??Thank you.
Diana
28-04-09 20:16 #2
Denis&MaggieMilnesRe: PENTHOUSE
The Penthouses at Emerald Club are designed along the same theme as Del Mar but have more modern furnishings including a jacuzzi on the balconies.Maggie
28-04-09 21:54 #3
shaun.hubbardRe: PENTHOUSE
We have a one bed penthouse and it is massive and in November the sun is on the balcony from 9am till sunset so with the jacuzzi as well you don’t need to wait till the sun arrives around the pool. ;DShaun and Maggs
28-05-09 02:22 #4
smyershomeRe: PENTHOUSE
Have managed to get a floor plan. Am returning to UK in 24 hours & will try & post a copy, if I fail, send me your email address & I will attach it that way.
Penthouses there seem similar size to Monte Anfi 2 bed penthouses, perhaps with a slightly smaller feel to the lounge, but the outside area is larger. They are not "tall" like the Monte duplex 3 bed units.
The penthouses are not all on the top floor, so some of the balcony may be overlooked by those penthouses on higher floors (only partial). 2 bed penthouses are all on the same end – further away from the sea if that makes sense.
There are 2 "double" bedrooms in the three bed units (and one ttwin bedroom) (with real double quilts rather than two single ones)
The kitchen sinks are very small, thank heavens for the dishwasher!
Any other info wanted?02-06-09 19:59 #5
MoiraRe: PENTHOUSE
We stayed in a 3 bed last year and thought it was not a patch on Gran 3 bed. We had 2yrs old twins and had to watch them on the balcony due to the width of the balcony you had to squeeze past the sunbeds but the 3 bed above us had a massive balcony.Bedrooms where spacious but the living area was tiny only one settee and one chair to accomdate 8 people.Also the microwave is not a convection like Gran and less cupboard space in the kitchen.Probaly fine if all adults or older children and you eat out 😕 😕07-07-09 18:12 #6
g.vikan@btinternetRe: PENTHOUSE
Went to see one the other day. I thought it was absolutely stunning and spacious, but I would not stay there as the resort is obviously decades from being finished. Becuse of this fact it is very quiet in the middle of a load of barren hills…………although, of course this may suit some people.Gary.
02-10-09 20:07 #7
paul@paulfinneyRe: PENTHOUSE
My wife and I are just back from a monti Penthouse, had a look round Tauro, Villas and penthouses. Villas were out of our price range, 1 mill, penthouse we were shown was overlooked?? as it was classed as a penthouse how can you be overlooked? and not very big. Paul.03-07-11 00:20 #8
CarlAttrillWe looked around the Emerald last year and found it not have the style that Gran Anfi has. It felt like a ghost town, maybe in a few years it might have some life, the pool was fantastic, but will need thousands of people to give some life. Has potential though.
In forum: Anfi Beach ClubTopic: Information
30-12-13 15:24
SaverioCalo
InformationDear Members,
The following information has bas been already published on the members’ area of Afi web but, I prefer to inform also the members that don’t visit often the Anfi website.
Kind regards and Happy New Year.
SaverioDear Members and Guests,
The time has arrived when Anfi Beach Club has reached 20 years since the opening of its doors to its first
members; twenty years of full time use of the installations and particularly of the machinery rooms, which are the
heart of any hotel, and from where all the most important basic services of electricity, hot and cold water, and air
conditioning, are supplied
During these last 20 years, methods of energy conversion for the supply of these services have changed
enormously, and modifications are now necessary to the Anfi Beach Club machinery room installations, to keep up
with the times, and in order to make possible the continued supply of all of the services expected by you, our
members and guests. The Anfi Beach Club machinery rooms are old, cannot cope with the demand made on them,
replacement parts for machinery items are no longer available, and the club must also adapt to new environmental
regulations as well as to the economic climate.
With all this in mind, on 2nd January 2014 work will begin on a new project to completely change the
installations in the two machinery rooms which supply all services to the 282 apartments in Anfi Beach Club.
This is a huge project for the Club and will take some 3½ months to complete; however, we are sure that the end
result of a better and more economic supply of hot water, air conditioning, heating of the swimming pool water, and
meeting the requirements of current environmental regulations, will make it all worth while.
There will be considerable noise in the car parking area during the first few weeks of the work starting on 2nd
January, between the hours of 10.00 to 18.00 hours from Monday to Friday, but we will try to keep it to a minimum
wherever and whenever possible. Work in the actual machinery rooms will affect some apartments in some of the
blocks and again, we will try to ensure that noise is kept to a minimum, and that any heavy or very noisy work does
not commence before 10.00 am.
We thank you in advance for your understanding, and we are sure all our members fully comprehend the need for
this very necessary change and update of these important installations.
The Management of Anfi Beach Club30-12-13 20:20
JonSwattonThanks for posting Saverio
11-04-14 08:19
DavidPancottJust curious, as owners are we entitles to see the business case for these large capital spend projects?
In forum: Anfi Beach ClubTopic: WI-FI
28-04-09 19:29 #1
CotswolderWI-FI
As from Monday 27th April 2009 WI-fi is available in all apartments at Anfi Beach Club.
Yippee * *no more trooping all the way to reception to check our e-mails
29-04-09 09:13 #2
KevDowlingRe: WI-FI
Excellent progress.
Kev29-04-09 16:42 #3
MichaelFitzGeraldRe: WI-FI
Hello Bruce
Is the good news for Beach Club only? Any news on the other resorts?Mike
29-04-09 17:31 #4
CotswolderRe: WI-FI
Quote Originally Posted by 587C767D7470794A537C616F527067747971150
Hello Bruce
Is the good news for Beach Club only? Any news on the other resorts?Mike
Hi Mike,Not sure.
If you go to the main Anfi website and enter the members section for your part it might tell you there.
It has been put in the Beach Club section and this is the only area I get told about29-04-09 18:42 #5
arkwrightRe: WI-FI
No mention in Puerto members section
29-04-09 19:13 #6
MichaelFitzGeraldRe: WI-FI
Afraid no mention in Monte or Gran either. Is this favouritism for Bruce?
Mary & I will be in Anfi for weeks 19/20. Can we share with those in Beach Club apartments please!!!Mike
01-05-09 15:31 #7
CotswolderRe: WI-FI
Rigorous campaigning by us on the ABC committee.
I am sure the other parts of the complex will follow shortly.Each complex still has WI-FI in the reception areas.
Mike, If you come down to the Tropicana bar at Anfi Beach Club any afternoon for ‘Happy Hour’ at 4.00pm you will find many group members there.
We are planning a variety of activities for members if you are interested
01-05-09 15:49 #8
MichaelFitzGeraldRe: WI-FI
Hello Bruce
Count me in for Tropicana happy hours. Looking forward to seeing you and *many other members as well. Due to arrive 11th for 2 weeks.
Will laptops be allowed at the quiz night? If not I don’t think I will stand a chance.
Mike
01-05-09 16:07 #9
CotswolderRe: WI-FI
Mike,
Laptops and Blackberrys will be banned. If found it would be useful to know whether it would work after a trip of a top floor balcony !!! *;D :-X
[smiley=lolk.gif] [smiley=2vrolijk_08.gif]01-05-09 16:44 #10
arkwrightRe: WI-FI
Must remember to put my mobile on silent, and if you see me looking at it, I’ll just be looking at personal messages etc. and not google, honest :-[
Brian
01-05-09 16:54 #11
HarryCoxheadRe: WI-FI
Hi,
If there are no blackberries aloud, maybe the quiz questions are about fruit?
Harry28-05-09 02:37 #12
smyershomeRe: WI-FI
Wifi signal a bit weak on level 9 Bruce, can they tweak the power up a bit?
didn’t help me in the quiz 😉
Having said that, the power seems a tadge better at night – er, like NOW, 2.30 am in ABC but unfortunately returning to UK in 24 hours time (just booked my seat on linne thanks to your comments Bruce)28-05-09 10:04 #13
CotswolderRe: WI-FI
Steve,
I have asked for the power to be tweaked up as I had problems in 722 which is right on the end.
I will check again when I get back in June
03-06-09 21:55 #14
JohnBarracloughRe: WI-FI
Bruce
Don’t hold your breath – the power is what it is I’m afraid. The only thing they can do to improve coverage is to resite or install better aerials. The power is governed by agreed international standards. As a general rule, radio waves travel a bit better at night. Also, there will be fewer users and less other radio traffic, which will help a little bit.
John
28-08-09 10:24 #15
smyershomeRe: WI-FI
Still weak reception from our dizzy height at ABC, have to go to edge of the balcony each time I change page – and, no, I don’t need the exercise thanks Bruce
06-10-09 19:45 #16
waiteRe: WI-FI
As a computer novice please could someone explain to me how to use the wi-fi connection and what equipment i would need.
Would a laptop with a built in wireless card be ok or do i need any add-ons, do i need to sign up with a Spainish ISP?Thanks
Pete
06-10-09 23:43 #17
JohnBarracloughRe: WI-FI
Hi Pete
A laptop computer (or netbook in our case) with built in WiFi – or wireless card – is precisely what you need. Your computer will connect with the wireless router at Anfi exactly as it *does if you have wireless broadband at home.
You may have to configure your connection manually at Anfi depending on your computer’s settings, but if you connect with wireless at home, this should happen automatically. If it doesn’t, you should double click on the Wireless Network Connection icon at bottom right, or go to "Start" then "Connect to" then "Wireless Network Connection". Then you select one of the Anfi routers that will appear on the list, providing you’re in range (ABC for example has three). Then simply double click one the one with the strongest signal. You MAY have to "scan" or "refresh list" to get these to appear. Anfi’s connection does not require passwords etc.
You do NOT need to open an account with any ISP – once connected it’s like being connected at home. Anfi’s broadband is free, very good quality and pretty fast, depending on the number of users connected at any one time.
It’s much easier than I’ve made it sound so good luck and drop us a line from paradise.
John
07-10-09 17:46 #18
waiteRe: WI-FI
Thanks John, that makes it all much clearer.
Regards Pete
01-10-10 16:54 #19
CotswolderThe WIFI at Anfi Beach Club went down on Wednesday 20th September. It was still down On 27th September. Any one have further news.
I have reported it twice this week
01-10-10 18:34 #20
smyershomeWifi back up a couple of days ago Bruce. Was going to mention, but I had trouble getting into this site!
Back on line in all senses now, but unfortunately back to the UK tomorrow 🙁13-01-11 19:20 #21
dpancottJust to let you know that the wi-fi now requires a password to connect. The current password in use is listed on the welcome letter.
14-01-11 10:36 #22
CotswolderWe knew this was due to happen this year but it would have been nice to have been told, especially as I am on the committee. Typical of the Anfi Management
25-02-11 19:14 #23
beralTo be fair to the management, it is vey clear on the welcome letter (although it woul dbe good it at least a mention of it were in the loose leaf printed booklet in the apartment), and once you have entered the password your compuer or phone should remember it for the duration of your stay. In our apartment (122) the wifi signal power is fine but it looks as though the capacity of the link is quite limited, as page refresh times are very slow, especially in peak times (i.e. early evening), when I imagine everyone is using it. But it is a very useful facility, ao i’m not complaining!
28-02-13 19:52 #24
beralTwo years later and the link is still not as stable and reliable as it could be. With the increase in use of smart phones, tablets and so on, I wonder if the connection capacity is hog enough? Perhaps something for the committee to ask, if there are plans to upgrade the capacity of the connections (both the number of simultaneous connections that can be supported and the overall speed)?
01-03-13 11:43 #25
RichardWestonGood news. They have finally got an outside company (Telifonica) to advise and they have come to the conclusion that a router at 1 between 2 apartments will give the perfect full strength and download/upload speed we need. It is at a cost though but in the greater scheme of things it will add 3 cents per week to your maintenance. We should have all the reports by June or before and the committee intend ( at least at Monte) to tell them to go ahead and get it in ASAP.
Richard Weston Monte liaison committee04-03-13 13:25 #26
Wolfgang MaerzWie just changed to ABC – WiFi is excellent! It’s from Aquamarina.
In forum: Anfi Beach ClubTopic: Guest Certificate
11-03-11 10:23 #1
CotswolderGuest Certificate
This week Anfi have announced that there will be a requirement for all members to purchase a Guest Certificate for the sum of €50 each time the let out their apartment.
The only exemption will be for direct family members. i.e Children or Parents.
Be assured that your committee will be challenging this.
11-03-11 20:11 #2
Hanne & MarkBruce.
what happens to arrangements already made for later this year?
we have family renting from one of your members in Oct at ABC, they have a confimation from anfi, that they know they are staying.
do they expect 50 euro on top of what already been paid to the owner?
Hanne12-03-11 08:51 #3
AJRI have checked my copy of the Anfi Beach Club Constitution for directions relating to this matter, and found Two clauses which I believe apply.
1 Clause 14.11
2 Clause 15.3
Clause 15.3 indicates a fee for the registration of transfer which I understand as being the transfer of the title deads, and not the fee for granting a guest certificate.12-03-11 09:03 #4
CotswolderQuote Originally Posted by MarkWeetman View Post
Bruce.
what happens to arrangements already made for later this year?
we have family renting from one of your members in Oct at ABC, they have a confimation from anfi, that they know they are staying.
do they expect 50 euro on top of what already been paid to the owner?
Hanne
Hi hanne,Any confirmation made before last week will not be affected. There will be no retrospective charges.
12-03-11 09:04 #5
CotswolderQuote Originally Posted by AlanRoffey View Post
I have checked my copy of the Anfi Beach Club Constitution for directions relating to this matter, and found Two clauses which I believe apply.
1 Clause 14.11
2 Clause 15.3
Clause 15.3 indicates a fee for the registration of transfer which I understand as being the transfer of the title deads, and not the fee for granting a guest certificate.Hi Alan,
They are the two clauses we have to argue on.
15-03-11 13:41 #6
lozzy0459so whats the “likely” outcome as i as i have said before have re married and havent bothered to change my details as it incurrs a “charge” so just inform them i am going!!! . . . . .
19-03-11 20:37 #7
Wolfgang MaerzHi all,
the information given to me by the Anfi Customer Service is that Anfi can do this even there is no explicit support for this in the Club Constitution like that of ABC because the new procedure is necessary to avoid abuse of guest certificates for fixed weeks which are not in the AVC. The new procedure will take care that every person not being the timeshare owner is indeed invited by the Anfi member to protect the owner of the week. So it is for the benefit of the owner. The new fee of 50 Euros is needed to cover the additional work at the customer service to check the data of the private guest certificate.
But …
There is already a secure procedure to ensure this without additional work: The guest is given a private guest certificate using the holiday planner form of Anfi which can be down loaded from the Anfi web site (PDF). To inform the club reception as required just 6 weeks before arriving the secure member area (user name, password) of the Anfi web site can be used where there is a form to do this. This has also the advantage that the transfer of data is electronically and needs no further work. If this secure procedure exists already, why pay 50 Euros for this?
Even if the secure member area is not used and the signed private guest certificate is mailed by email or fax to the customer service to inform the reception the form includes the contract number which is only known by the owner.
The check of the private guest certificate with regard of no restriction using the apartment (maintenance fee paid, still member, no violation of the constitution) has nothing to do with guests and is a normal procedure of timeshare management!
Furthermore who should abuse this? Everybody must show his passport and credit card at the reception and even copies are made from it. So there is no way out.
Another argument is that the fee of 50 Euros is far too high. As one can see from the 2009 budget CPA the item “customer service & collection” is about 1,3 % of all operational expenses. This means for 2 weeks with 1000 Euros operational cost the whole item “customer service & collection” is only 13 Euros. How can it be that the data check costs even 50 Euros equivalent with 2 hours work or a night stay at a hotel with breakfast? The answer is clear: The real reason is Anfi needs money. Your money …
Cheers
21-03-11 14:32 #8
lozzy0459. . . .errrrrrrrrrrrrrr ok . . .but what does THAT mean?!!! do i have to pay 50euros or not? . . . . .
21-03-11 15:37 #9
Wolfgang MaerzHi lozzy0459
I thought it would be clear from the thread: Anfi demands since march 7 for EVERY guest certificate (even for private signed guest certificates for fixed weeks not in AVC) regardless of week, appartment, club, with AVC or without AVC, flexibel, fixed or floating, 50 Euros. For communication with email. If the communication is by letter 5 Euros more, makes 55 Euro. Exceptions are childs and parents.
Cheers
21-03-11 21:33 #10
maznalConfirmation
We will be at Anfi 4th April but dispite enquiring about the Accomodation Certificate we usually recieve before each visit we still have not got it . Has something changed ? are they not issued now? I have had confirmation by email after I repeatedly emailed them but will be happier if I had official documentation.
21-03-11 22:08 #11
lozzy0459hi gerwit
i did grasp the gist but i’m still thinking the argument has not been settled yet? . . . .its still being oppossed? . . .by bruce bailey . . . . . .?
22-03-11 08:27 #12
CotswolderHi Lozzy,
Yes the committee are opposing this charge but, as yet we have no decision. One of our committee is at Anfi and will be reporting back shortly.
Meebers will be informed.At the moment the fee has to be paid but you can hang on until hearer your date before you notify Anfi to see if we get a favourable response
22-03-11 08:30 #13
CotswolderQuote Originally Posted by AlanPercy View Post
We will be at Anfi 4th April but despite enquiring about the Accomodation Certificate we usually receive before each visit we still have not got it . Has something changed ? are they not issued now? I have had confirmation by email after I repeatedly emailed them but will be happier if I had official documentation.
Is this a floating week you have booked or a week you are renting in ???22-03-11 10:02 #14
Wolfgang MaerzHi all
Anfi takes a fee for ALL guest certificates. My contribution above was about the new fee of 50 Euros for fixed weeks not in AVC. But the argumentation against this fee is also true for floating weeks and weeks in AVC. The constitution of the AVC includes a fee for guest certificates. So if you join the AVC you must pay for it and you can only complain about the price. But even if Anfi can demand that fee based on the constitution of AVC the question is if Anfi does right in doing so:
Deposited weeks in the AVC can be exchanged for other weeks booked. For this booked weeks Anfi takes a transaction fee of 89 Euros and the member gets a certificate about the booked weeks. The owner of the booked weeks must inform the reception 6 weeks ahead by mail or online in the secure member area of the website (holiday planner). Look to the member area of the Anfi web site which explains this.
Now the question is about the difference if the guest comes instead of the owner of the booked weeks? Obviously the transaction is the same. The only difference is that the certificate now is about the guest and the name and address has been changed accordingly. Does this justify a fee of 25 Euros and now even 50 Euros?
It is interesting to ask what might be behind this fee. It is simple Anfi needs money: If a third of 20000 families rent there apartment out this makes about 20000/3*50= 300000 Euros for Anfi.
22-03-11 16:59 #15
maznalIt is a fixed week . I phoned Anfi this morning and they have now emailed me a copy Thanks
28-03-11 20:53 #16
bobchad100Does this fee only apply to the renting of apartments bought directly from Anfi rather than resales? I am in AVC and have never rented my bi-annual week, however I have rented my resale weeks and never been asked to pay for or provide a Guest Certificate.Bob,
29-03-11 16:44 #17
CotswolderAt the moment this fee is for everyone no matter where or when you bought.
29-03-11 21:37 #18
lozzy0459“The only exemption will be for direct family members. i.e Children or Parents.” . . . . . how is THAT going to be policed?!!! . . . . . . . married daughters do not have the same surname!!!! . . . . . .so it could be ANYONE . . . . . . .
31-03-11 09:00 #19
AnthonyTierneyBruce – can I just clarify what you mean my – “My thoughts are my own. Please do not use them without my permission !”, do you mean Anfi Customer Service ?
Are guest allowed to stay in apartments without notifying ACS? Just needing to know as we are getting close to the six week period, and I am wondering if I still need a certificate for the apartment my parents have rented off you (Week 20), as any communications I have with Fatima do not get responded to?
For the two weeks I have tried to reserve off UK members including yourself, Fatima, is stating;
For the moment, we can not confirm the other two week reservations we have to receive the registered owner’s authorization and guest certificate request. ?
So appreciate any advice you can give, and yes I understand the work being done by the committee, for which I also appreciate.
Thanks
31-03-11 11:27 #20
CotswolderQuote Originally Posted by AnthonyTierney View Post
Bruce – can I just clarify what you mean my – “My thoughts are my own. Please do not use them without my permission !”, do you mean Anfi Customer Service ?Are guest allowed to stay in apartments without notifying ACS? Just needing to know as we are getting close to the six week period, and I am wondering if I still need a certificate for the apartment my parents have rented off you (Week 20), as any communications I have with Fatima do not get responded to?
For the two weeks I have tried to reserve off UK members including yourself, Fatima, is stating;
For the moment, we can not confirm the other two week reservations we have to receive the registered owner’s authorization and guest certificate request. ?
So appreciate any advice you can give, and yes I understand the work being done by the committee, for which I also appreciate.
Thanks
Hi Tony, I have sent you an email with confirmation from Anfi regarding the rental.As is posted the ABC committee is challenging the ruling by Anfi to charge for a ‘service’ which they do not need to provide as the owner has the right to allow anyone to use their apartment.
As usual with ANFI we await a reply.
My tag line is meant as anyway you like. Needless to say I have been mis-quoted in the past so……..
04-04-11 18:44 #21
CotswolderThe ABC Committee are looking into this and will be pushing for the charge to be removed as best we can
05-04-11 09:10 #22
AJRI fear this is the first of many additional charges that Anfi will make without any input from elected committees. If this is implemented then we have no control on the fee for this and many other ways they introduce additional costing’s. I will not elaborate on what they may be so as not to give Anfi ideas.
As Lozzy 0459 said”does anybody know what the “legal” position is on this then? Do we have a member in any of the European Group that is a Contract Lawyer that would look at this, because this will affect all purchasers of Anfi Apartments in the long run I am sure?ITS TIME TO ACT NOW NOT IN MAY lets get sound advice even if it costs.
05-04-11 12:14 #23
lozzy0459Quote Originally Posted by AlanRoffey View Post
I fear this is the first of many additional charges that Anfi will make without any input from elected committees. If this is implemented then we have no control on the fee for this and many other ways they introduce additional costing’s. I will not elaborate on what they may be so as not to give Anfi ideas.
As Lozzy 0459 said”does anybody know what the “legal” position is on this then? Do we have a member in any of the European Group that is a Contract Lawyer that would look at this, because this will affect all purchasers of Anfi Apartments in the long run I am sure?ITS TIME TO ACT NOW NOT IN MAY lets get sound advice even if it costs.
im with you alan! i,d rather pay my 50 euros once for legal advise than pay every time someone else goes to my apartment.
we recently went to a John bishop concert and he was talking about children . . . how lovely they are . . . .then they get to be TEENAGERS and “a piece of lovelyness DROPS off them every day”!!! . . . . . . i feel like that about ANFI having owned for eleven years . . . .were getting to the teenage ANFI years!! its such a shame as we were toying with buying another week but are waiting on the outcome of this.07-04-11 07:41 #24
Wolfgang MaerzAnfi now has issued a new form for the so called holiday planner which was formerly used as a signed private guest certificate (look to the download area in the member section of the Anfi web site):
“In order for us to prepare for your imminent arrival, please complete this holiday planner and return it to us approximately six weeks prior to your arrival. Should you decide not to use your week/s yourself but invite guests, we ask you to complete this form stating the full name and home address of your lead guest and send it to the Customer Services Department from where you will be issued the required Guest Certificate. Please note, that the Guest Certificate carries a charge of 50 euros. Also, if you have any specific requirements such as ordering a food pack etc. please fill in the relevant details. …”
The new form states that for the guest €50 has to be paid and that the guest certificate is issued by the Anfi customer service. So the new form is only a request to get the guest certificate. All what Anfi has to do for €50 is to copy it and send it back!
Cheers
08-04-11 19:46 #25
Guest
I spoke to Dial an Exchange today and discussed the Guest Certificate situation. They are only slightly aware of this but I think they – and we – should be aware that when exchanging into Anfi in future by using DAE (which works in a different way to RCI), the cost may be passed on in addition to the exchange fee.
11-04-11 12:55 #26
AlecSpeakmanAngry Rentals/Guests
Don’t know if this is the correct area to post this but no doubt it can be redirected if need be. I have just notified customer services at Anfi of the details of a family that are renting our week in Gran Anfi & have been told that “As from March 7 2011 all guests will require a guest certificate & that the cost of the certificate is 50 E”. Questions:
1) Has anybody else been asked to complete a guest certificate & pay 50 E
2) When was this “update” agreed?.
3) Were we notified about it & have I missed the notification?.I feel that this is simply another money maker for Anfi as there is basically no work involved for Anfi.
Since my guest has paid for the week & booked flights I have no choice but to pay the 50 E. but I would have liked to know about the change in policy before I advertised the week.
11-04-11 20:07 #27
bobchad100Alec,
See the thread on Guest Certificates uder the Anfi Beach Club heading.
The matter was discussed at the AGM on Saturday and no one is happy with this development. Bruce has written to Anfi and will be writing again expressing our concerns.
My opinion is that until they write to us individually to change the terms of our Contracts then I don’t see how they can charge the fee. However I suppose it would be a bit of a gamble turning up without a guest certificate!
11-04-11 22:29 #28
AlecSpeakmanThanks for this bobchad 100. A major concern is that to pay Anfi use a form requesting credit card details without any form of security.
11-04-11 22:53 #29
AlecSpeakmanApologies to all as I posted in another area today, unaware of this thread, that I had been told by Anfi that I had to pay 50 e to get a guest certifcate for a person that is using our apartment in Oct. Since the family have booked their flights and paid for the week I will pay the fee. My main concern is the method of payment. This is not by secure site but on completion of a form on plain paper, not even headed Anfi paper, requesting my signature & credit card details & authorising a deduction of 50 e from the credit card. At a time when we are all being urged to be wary in giving out personal details this seems a very crude method of collecting the fee. As far as I am concerned another nail in the Anfi coffin.
Posts merged for continuity
17-04-11 11:13 #30
JohnBarracloughIt looks like this is beginning to complicate non RCI exchanges. Following a deposit of our ABC week, DAE left a a voicemail the other day (haven’t had chance to get back to them for clarification) saying that Anfi had been in touch regarding the certificate. This implies that a 50 euro charge will be passed on at some point in the exchange process, either when depositing or when exchanging into Anfi. This further devalues ownership and flies in the face of promises made when we bought, namely that anyone can use our weeks, implicitly with no additional charge. It also goes against all the efforts made yearly by the committee to avoid increases in maintenance, for those of us who do exchange, and it is totally disproportionate to the actual cost of administering guest visits – maybe a couple of euro maximum. Cowboy tactics and bad taste in the mouth – the new Anfi mission statement…
21-04-11 11:12 #31
DerekFergusonDoes anyone have any update on this? do we have to pay it?
regards
Derek
21-04-11 11:31 #32
arkwrightQuote Originally Posted by DerekFerguson View Post
Does anyone have any update on this? do we have to pay it?regards
Derek
This is from the holiday planner on the anfi.com website so I assume that it needs to be paid for guests other than the owner or immediate family.In order for us to prepare for your imminent arrival, please complete this holiday planner and return it to us approximately six weeks prior to your arrival. Should you decide to not use your week/s yourself but invite guests, we ask you to complete this form stating the full name and home address of your lead guest and send it to the Customer Services Department from where you will be issued the required Guest Certificate. Please note, that the Guest Certificate carries a charge of 50 euros. Also, if you have any specific requirements such as ordering a food pack etc please fill in the relevant details.
21-04-11 17:32 #33
CotswolderQuote Originally Posted by DerekFerguson View Post
Does anyone have any update on this? do we have to pay it?regards
Derek
So far this is still the case. there will be a committee meeting in May to discuss21-04-11 17:48 #34
DerekFergusonThanks for the update. It does set a dangerous precedent. If they get away with it, what is to stop them charging double next year?
21-04-11 17:57 #35
arkwrightIt makes you wonder what would happen if the owner sent a guest with their written permission to use their apartment instead of themselves.
The only way we know about this charge is from this forum and the holiday planner on the anfi.com website which not everyone would view.ps what date is the meeting in May???
22-04-11 07:45 #36
Wolfgang MaerzYes, we have to blame Anfi for a communication disaster not informing their clients since March 7 directly about that new rule that “private guest certificates” are not allowed any more for fixed weeks not in AVC. This means that this guests stand before closed apartments!
From the right of the fixed week time share owner to sell, give away, rent out, leave there weeks the important right to be able to issue the private guest certificate themself has been taken away!
There is another mystery: The cost of the Anfi Customer Service is shared by all clubs. You see the equivalent position in the balance sheet of the operational expenses of your club. But that is only true for expenses not for income like the 50 Euro charge which goes to Anfi Sales. Any questions? Thanks.
Cheers
22-04-11 08:37 #37
AJRHave we consorted with the other European Clubs, and what are their feelings? I do think this is a case that requires a solid opposition, and as I have previously said investigation by a Contract Lawyer. If not then what is the strategy that is being used at the May meeting of ABC and the other Club meetings that our elected representative will be attending. We should all be singing from the same song sheet, and have a really good defence to this action by Anfi. Its no good attending the Clubs meetings without action being taken prior to them.
22-04-11 11:02 #38
CotswolderAction has been taken but, due to a confidentiality document all committee members have to sign, some aspects of the discussions cannot be reported.
All the clubs are in agreement over the charges but, as you see, only ABC is reporting the issue.
23-04-11 07:28 #39
AJRI hope you are right, and we don’t miss out on a chance to stop this action by Anfi because we did not consult a Contract Lawyer. So far as the other Clubs are concerned their problem is the increase in cost for the certificate from 25 euros. Also this thread, in hindsigh,t should have been put in a different section on the forum . I expect some members, who don’t own at ABC, only look at their own Clubs sections thinking that the thread only applies to ABC.
24-04-11 08:35 #40
CotswolderAll members can help the campaign by writing direct to Luis Martinez at lmartinez@anfi.es to ask why this charge has been made.
It is a breach of the original contract all fixed week were sold under.Please advise if you get an answe
24-04-11 14:08 #41
JohnBarracloughEmail to Luis Martinez
Sent today. For general info, here is my email.
Hello Señor Martinez
My wife and I own two fixed weeks at Anfi Resorts – week 21 at CPA (xxx) and week 27 at ABC (xxx).
We have been advised that should we wish to allow our apartment to be used by guests other than immediate family, a “Guest Certificate” will need to be purchased at a cost of 50€. We have also been advised by Dial an Exchange that this will apply to exchanges processed through their organisation.
The original fixed weeks Questions and Answers provided by your Sales Department in support of the contract clearly states that our week may be used by anyone we wish and that we “…simply contact the Club advising us of the names of those who will be coming. Be assured that they will be treated just like one of our members.”
Further, clause 8 of the contract states that “No modification of the contract shall be valid unless made in writing and signed by the buyer and seller”. We have received no formal request from you for a variation in the contract and your action is therefore clearly in breach.
I would repectfully suggest that should Anfi Resorts have a shortfall in revenue, this should be made up in a more honest, transparent manner and more importantly, one that is in line with your own contract.
I look forward to hearing from you.
Yours sincerely,
26-04-11 13:44 #42
JohnBarracloughGetting serious…
Having just spoken to DaE, this situation appears to be getting silly. We have had to take back our deposit as DaE and their associate organisations are now unable to accept any weeks there due to Anfi refusing to co-operate. They also inform me that there have even been problems with people arriving and being refused access to apartments. Anfi will only speak to owners and this now seems as much like a way of forcing exchanges through Anfi’s own AVC as a way of raising additional income.
I will PM Bruce to advise of this post but I would urge everyone to take action immediately – this will not go away by itself and for those of us who regularly or even occasionally exchange, it seriously (even further) devalues our ownership there. I don’t believe we can wait for the various AGMs to make a strong protest.
As suggested higher up, some legal advice would be valuable on the contractual situation, which seems very clear to me. I’m certain many, like us, will be happy to contribute to this.
John
26-04-11 13:57 #43
JohnBarracloughEmail from DaE just received.
Dear Mr Barraclough
As per conversation I confirm that your week 27 2011 has been handed back to you and is not in use by Dial an Exchange. Dial an Exchange has decided to take the decision to suspend any further deposits through Anfi resorts this due to Anfi making it practically impossible to exchange through them they will not speak to us directly so therefore we are unable to verify deposit details and exchanges. They are also charging their members €50 to exchange their week with us which we find is outrageous.
Kind Regards
Kevin
Dial an Exchange27-04-11 11:45 #44
Wolfgang MaerzNews from Anfi taking away your rights of fixed weeks: It is known that owners of resale weeks cannot join the AVC. But now I got information that these owners are not even allowed to exchange their weeks externally by RCI.
Cheers
27-04-11 16:59 #45
AJRCan any one explain the reluctance of Anfi UK from taking up the previous suggestions relatting to discussing this with the other European Clubs, Legal advice on Contract Law. I do not accept Quote “Action has been taken but, due to a confidentiality document all committee members have to sign, some aspects of the discussions cannot be reported.” This only applies to Anfi Commities, not to the Clubs committies like Anfi UK Members Club!!!
27-04-11 17:25 #46
JohnBarracloughI think there is a confusion here, as AJR identifies, between the internal Anfi committees and the external Anfi Owners Groups from other countries.
If I have understood the situation correctly, Bruce and his colleagues on the internal ABC committee cannot discuss certain aspects of this problem with members of the other internal CPA/Monte/Gran equivalents (if the latter two have committees). Nor, of course, can they reveal that information anywhere else – on here or with the other national clubs for example. Bruce says that as yet, only the ABC committee has actually reported it to the outside world.
What AJR rightly says is that even without that privileged information (and I can’t imagine what it is), we should still be discussing this and taking action alongside all the other national clubs with what we DO know.
Have I got that right?
27-04-11 18:14 #47
Jane (Blackcat)Unhappy
I sent an email yesterday to Luis Martinez via customer services ref the charge for Guest Certificate which I along with others totally disagree with and this is a reply I have received back today:-
Thank you for your e-mail from yesterday and addressed to Mr Luis Martínez, which has been passed onto me in my capacity of Customer Services for the Anfi Group.
In the first instance, we would like to thank you for contacting us and letting us have your comments with regard to the above mentioned subject, as comments help us to improve our services to you.
Please be informed that as from Monday 07.03.2011, the emission of all Guest Certificates incur an administration fee of 50 euros, independently of the Club, the type of Membership or week owned. The guest certificate fee will be applicable to any reservation confirmation requested by a member when his/her apartment or week is to be occupied by a third party other than the registered owner member. The guest certificate fee will not be applied when immediate family members (parents/children) are to make use of the apartment/week.
This decision has been taken to safeguard the occupancy rights of our registered members in light of the significant number of irregularities the Clubs continue to experience in guests arriving to use the suites.
This new procedure will endeavor to assure there is an agreement between members and their guests on the use of a specific apartment or week, to prevent arrivals from using the accommodation without prior written consent from the registered members and to anticipate the correct information is input into our reservation system in anticipation of a guest arrival.
Both for the members and the Anfi’s data protection and security, we need to ensure that only registered members are able to complete the guest information requirements and, upon receipt by the Customer Services Department of the personal details of your guests and the applicable fee, a Guest Certificate will be issued and sent to the member directly. This certificate will be the only document valid for the guest to access the accommodation reserved in their name by the registered member.
We hope for your understanding in this matter but should you require any further information, please do not hesitate to contact our Customer Services Dept on +00 34 928 152 990 or customerservice@anfi.es
Yours sincerely,
María Hidalgo
Grupo Anfi
Manager
Customer Services Division
Tel: (+34) 928 152 970 / Ext. 5675
Fax: (+34) 928 736 422
Mobile: (+34) 696 932 636
http://www.anfi.com27-04-11 18:32 #48
CotswolderThis is all well and good and I do agree that there should be some form of control for guests but there should NOT be a fee.
There is no need for Anfi to supply a guest certificate. There can be a private agreement by the member and his guests. As long as Anfi are informed this should be enough.
€50 is a exorbitant fee and can only be to top uo Anfi’s coffers27-04-11 20:01 #49
Jane (Blackcat)Smile
Quite right Bruce.
There is no need for Anfi to supply a guest certificate. There can be a private agreement by the member and his guests. As long as Anfi are informed this should be enough. €50 is a exorbitant fee. I have already replied to the email we received in similar wordings to what you have said – will just see if I get a reply back ??27-04-11 20:03 #50
JohnBarracloughBlackcat. Standard reply from them. No thought, no care, no sense. Typical of Anfi’s replies I’m afraid. Mind you, at least you got a reply…
Bruce. You are, of course, absolutely correct. A standard PDF document, designed by Anfi, posted on the website, printed out and signed by the owner and presented on check-in by the guest is all that’s needed at no cost at all.
The more I fume about this though, the more I realise that it is actually far more than just revenue raising. If that were the case, DaE would just need the fee to have been paid, or to charge depositers and then pay the fee/fill in the form when the week is taken. The complications being introduced go much further than is necessary to support merely raising cash.
The sad thing is that we will now lose our July week. We cannot exchange through DaE. We WILL not exchange through RCI as the new system stinks (there is a strong possibility that we would get nothing at all for the value of our deposit with no way of knowing in advance) and we can’t use the week ourselves. An expensive non-week’s holiday.
28-04-11 09:28 #51
AJRThe replies we are all recieving are the same apart from being addressed to a named person. I have tried to ask specific questions which are not contained in this standard reply, and await a responce.
28-04-11 13:42 #52
JohnBarracloughIndeed. Reply received from Fatima Camejo this morning. Same wording as usual and like you I have responded with a request for specific answers.
Any idea if RCI exchanges are affected?
28-04-11 14:04 #53
Wolfgang MaerzYes, at least fixed resale weeks not in AVC are not exchanged with RCI any more. Original weeks I do not know.
Cheers
28-04-11 16:20 #54
AJRJust spoke to Dial an Exchange who have suspended actions concerning Exchanges and Banking of Anfi products. They are sending representatives to Anfi to find out where they go from here. Watch this space.
28-04-11 17:23 #55
JohnBarraclough… as I posted a few days ago, including an email from DaE. Might be worth reading my previous? I have also posted the same on Timesharetalk.
Gerwit – refer to AJR’s recent and my previous posts. Dial an Exchange are now accepting NO Anfi deposits at all. My question is, have Anfi applied the same rules to RCI and will RCI now have to suspend Anfi deposits. I suspect not because of their sheer size and influence.
28-04-11 18:13 #56
Wolfgang MaerzAs I have mentioned before at least fixed “resale weeks” not in AVC are not exchanged with RCI any more. A timeshare owner has been informed by Anfi about this. For original weeks this has still to be checked.
Cheers
28-04-11 19:02 #57
JohnBarracloughWasn’t aware of that and I thought I had mis-understood you.
As far as I understand, resale weeks bought outside Anfi never could be exchanged through AVC.
So if you bought from Anfi, you have to exchange through AVC (or possibly RCI – we don’t yet know). If you bought outside Anfi, you cannot exchange at all? Wow.
30-04-11 17:21 #58
MartyBjornHello, There is a lot of discussion in the Norwegian Club about this. We hope the committees can sort it out as it is not good for us to pay too much more money to Anfi
30-04-11 17:28 #59
JohnBarracloughHi Marty – reply posted on the other forum.
The cost is bad enough but as I see it, the main issue is becoming the loss of freedom to exchange outside AVC. This type of restrictive practice will have repercussions and anyone thinking of purchasing at Anfi needs to be absolutely certain that they can use their purchase in the way that they expect to.
03-05-11 07:39 #60
AJRI did suggest that we contact all European Clubs with reference to the Guest certificate/Anfi situation, but I fear this has not been followed up otherwise we would have found out if all Clubs are operating. Whats happened?
03-05-11 09:15 #61
CotswolderDepends on which clubs you mean.
The 5 clubs at Anfi are all fighting the Guest Certificate situation as they should.The European Clubs have no say with Anfi Management so cannot influence what goes on at the resort. Each members club can only support the committees, when asked, to get their members to help by writing in on issues.
04-05-11 08:49 #62
AJRIt would appear that my suggestion on the Forum under Guest Certificate has not happened.
Quote “Have we consorted with the other European Clubs, and what are their feelings? I do think this is a case that requires a solid opposition, and as I have previously said investigation by a Contract Lawyer”.
My suggestion that we contact The European Clubs on this item has not been done, or at least no report on the outcome made in the ForumI think we have not taken this matter to a reasonable conclusion prior to the planned ABC Committee Meeting in May
We should have tried the route of finding a Contractual Lawyer to look at the Actions of Anfi within our own ranks of members across the European Clubs Community, on two points.1 The legality of Changing the ABC Members Contract.
2 The raising of the Guest Certificate Fee without taking it to the various Anfi Committees as an agenda issue to be voted upon.I don’t expect any head way on these points at the Anfi ABC Meeting, in fact I doubt it will be on the agenda, and a discussion allowed. I remember a previous occasion when our Chairman’s good lady was refused permission to make a comment by a non-elected member of Anfi staff.
04-05-11 08:58 #63
CotswolderQuote Originally Posted by AlanRoffey View Post
I don’t expect any head way on these points at the Anfi ABC Meeting, in fact I doubt it will be on the agenda, and a discussion allowed. I remember a previous occasion when our Chairman’s good lady was refused permission to make a comment by a non-elected member of Anfi staff.
It is on the Agenda but whether discussion takes place remains to be seen04-05-11 14:06 #64
AJRStill no answer CONTACT WITH EUROPEAN CLUBS reference CONTRACT LAWYER ?
08-05-11 11:25 #65
JohnBarracloughThe lack of posts on this thread is concerning, but maybe those affected are relatively small in number, which bodes ill for the likes of us.
I have had another dismissive response from Anfi saying that they cannot check our contract as we bought resales (one week transferred within the family, the other bought from Anfi Sales) so no real work done on their behalf. However, the charge and the certificate WILL stand.
Alan, I don’t think we can rely on anyone but ourselves individually to take action. If you feel that a contract lawyer is the answer, I guess you could take that on yourself and canvass financial support from others, with passive club support maybe.
The lack of response on here implies a similar situation within the other national clubs and I can’t see that in total we will amount to much. As Bruce implies, even though this is on the agenda, the chances of a hearing are slim. It would help if affected parties could simply register their interest by a short post on here though. Please do so if you fall in that category.
09-05-11 11:09 #66
geordielassHi
I have just sent a email to Mr Luis Martinez today, I agree our members do need to send an email of complaint. We need to be heard and I do hope that all Liason Committee members from all clubs not just AnfiUK put forward a strong case against this obscene amount.
Doreen
09-05-11 14:03 #67
lozzy0459Quote Originally Posted by JohnBarraclough View Post
The lack of posts on this thread is concerning, but maybe those affected are relatively small in number, which bodes ill for the likes of us.I have had another dismissive response from Anfi saying that they cannot check our contract as we bought resales (one week transferred within the family, the other bought from Anfi Sales) so no real work done on their behalf. However, the charge and the certificate WILL stand.
Alan, I don’t think we can rely on anyone but ourselves individually to take action. If you feel that a contract lawyer is the answer, I guess you could take that on yourself and canvass financial support from others, with passive club support maybe.
The lack of response on here implies a similar situation within the other national clubs and I can’t see that in total we will amount to much. As Bruce implies, even though this is on the agenda, the chances of a hearing are slim. It would help if affected parties could simply register their interest by a short post on here though. Please do so if you fall in that category.
. . .i,m interested!!! . . . . . . just email me and let me knowlorraine
09-05-11 17:18 #68
JohnBarracloughAs far as I can see, DaE is currently showing no available weeks at any of the Anfi resorts. I guess this means that they haven’t yet managed to sort out the problem. RCI has accepted our deposit – which we made as we have no alternative other than to lose the week. So at the moment. RCI are seemingly not receiving the same treatment as DaE etc. Hmmm…
10-05-11 08:17 #69
AJRI have had another dismissive response from Anfi saying that they cannot check our contract as we bought resales (one week transferred within the family, the other bought from Anfi Sales)
John
I don’t know where they are comming from. A contract with ABC does not change when you purchase resales. The only time it could change is if you purchase from ANFI, and at this point they introduce a new contract which has been agreed with the ABC members. This is why we are fightig the Guest Certificate.10-05-11 12:04 #70
JohnBarracloughThat’s exactly what I said in my response Alan – but one of our weeks was bought by us off plan from them anyway – we are the named original owners – so they haven’t done their homework at all.
I agree, we have to fight this as far as we can As I keep saying, for us the cost bad enough but the lack of freedom to exchange is an even bigger deal as the RCI system doesn’t work any more and is obscenely expensive to boot. They are one organisation that I’ll be glad to see the back of.
We’re out there in two weeks – I wonder if we’ll get the usual call this time…?
23-05-11 16:43 #71
geordielassHi
Recieved a standard reply from Anfi regarding the Guest Certificate.Thank you for your e-mail addressed to Mr. Luís Martínez, regarding guest cerfificate fees, which has been passed onto us as the formal Customer Service Dept. for the Anfi Group.
First of all, please accept our most sincere apologies for the delay in replying to you.
We regret to learn about your disappointment caused by the application of a 50€ fee for guests certificates.
This decision has been taken to safeguard the occupancy rights of our registered members in light of the significant number of irregularities the Clubs experience in guests arriving to use the suites.
This new procedure will endeavor to assure there is an agreement between members and their guest on the use of a specific apartment or week. To prevent arrivals from using the accommodation without prior written consent from the registered members and to anticipate the correct information is input into our reservation system.
The guest certificate, which will be always addressed to the registered member, will be the only document valid for the guest to access the accommodation reserved in their name by the registered member.
We hope for your understanding in this matter but should you require any further information, please do not hesitate to contact us.
Kind regards,
Fátima Camejo
Anfi Group
Customer Service Department
Phone: +34 928152990/ Ext: 5685
Fax: +34 928736422
http://www.anfi.com24-05-11 06:51 #72
AJRI would be interrested in seeing the significant number of people turning up at reception to find their accommadation is taken by a non member without permission, and what other irregularities that have occured.
This decision has been taken to safeguard the occupancy rights of our registered members in light of the significant number of irregularities the Clubs experience in guests arriving to use the suites.24-05-11 12:50 #73
CotswolderThe ABC committee discussed this issue last week and we received the same arrogant answer that Anfi decided to do it and they have.
We did suggest that there could be a class action raised from ‘Breach of Contract’ and, if success this could mean the member could claim ALL their money back.
This made them think but not promise to look into it was received.A German member is trying to get a class action started and, when we have more news , we will publish to see if UK members want to join in.
27-05-11 09:19 #74
AJRJust as I thought!
If we had used the combined European Club Associations we have then we would have known about this “CLASS ACTION” prior to the meeting at Anfi.
What is the point of the Anfi UK Members Club belonging to the “European Family” if we don’t talk to them about serious matter like this?
It’s no good waiting until the ABC Club meeting to get information together. We need action.
The main reason why we have these member clubs, and affiliations, is to give us a bigger voice when required to look after the owners assets with regard to Anfi purchases. A platoon is not as good as an army when fighting a battle, especially when it is against a group like Anfi.27-05-11 09:56 #75
CotswolderYou are right but we would only have known if we had been told in the first place.
The question about possible legal action was asked of the other European Clubs but no answer was forthcoming until I spoke personally with a German member last week.
Whoever starts a Class Action has first to find people prepared to join and put their hands in their pocket to help pay the bill. Why don’t you start campaigning ????28-05-11 07:54 #76
AJRQuote Originally Posted by Bruce E.Bailey View Post
You are right but we would only have known if we had been told in the first place.
The question about possible legal action was asked of the other European Clubs but no answer was forthcoming until I spoke personally with a German member last week.
Whoever starts a Class Action has first to find people prepared to join and put their hands in their pocket to help pay the bill. Why don’t you start campaigning ????The sensible way for action on this matter is to inform this forum who has started this Class Action Supply that person with contact details of all Club members so that they can present their case and obtain financial assistance to take this action.
Hold on a minute I hear members say “I don’t want my details given to a stranger”.
Quite right I say, but Anfi UK Members Club could contact all members by email where possible and explain the situation and request a response. Also a contribution from our inflated funds could be offered. I would suggest that our committee sends a “published” email to all European Club Committees asking for their support along these lines.
Let’s get together on this action by a positive concerted effort, and show Anfi that the owners have a say in the running of their HOLIDAY DREAMS.
28-05-11 10:10 #77
CotswolderAs soon as we know who is starting the class action we will notify all club members.
28-05-11 15:13 #78
AJRWhy don,t Anfi UK Members Club initiate the inquirey, and not wait for the off chance that another Club or person will supply the details?
We have a leed from the German person who spoke with Cotswolder.30-05-11 13:55 #79
castlehawkingSend a message via Skype™ to NigelClose
Hi
I am week 22 in apt 522 and did not plan to go this year so gave our friends (some would say that she’s like my wifes sister and family) the apt.
When I sent the arrival form back of course with their name on, Fatima duly informed me that I’d need a 50E guest certificate. I felt like saying “Get knotted” but controlled the urge. It’s our apt. Fixed week. Not a member of any alliance / swop /change club so just wanted to tell them that our friends would be in the apt as guests.
As it happens, we can now join them from Friday 3rd to Monday 6th June and they will have been in since 30th May. Informed Anfi and assumed it now OK that I was going to be a visitor.
Have now received email this morning (Monday 30th) that our guests will not be allowed entry this evening without a guest certificate at 50E.
VERY VERY BEGRUDGINGLY ( as in blackmailed by thieves) I have sent 50E by card payment so that our friends are not inconvenienced.
I shall support all actions to remove this seemingly LOW method of doing business with a captive client base and especially as I am to be in the apt but not at the beginning of the holiday.
Nigel30-05-11 14:18 #80
bobchad100Castlehawking, as you will be using your apartment this year, albeit slightly belated, I would be minded to knock 50E off next year’s maintenance fee and see what happens.
You may be penalising the wrong part of Anfi i.e. the Beach Club rather than Sales, but let them argue between themselves!
The charge is wrong in the first place, and it is especially wrong if you will be in the Apartment at some point during your week.30-05-11 22:04 #81
castlehawkingSend a message via Skype™ to NigelClose
Thanks bobchad100 for your thoughts.
Surely someone can come up with with a definite answer as to how this has suddenly been pounced on us. Doesn’t seem very fair nor reasonable to me. I am using my apt this week. Just so happens that I am not using it right at the beginning of the week but am joining our family friends later on in the week. Why can I not allow my pre-noyified friends to access through to me arriving. RIP OFF OPERATION SPRINGS TO MIND.
ALWAYS KNEW THAT TIMESHARE WAS A SCAM. AND THATS ALL IT IS – ISN’T IT? ARE THEY ANY BETTER THAN ALL THE OTHER SCAM ARTISTS?31-05-11 09:36 #82
CotswolderAnfi, in the past, has been a very good place to be. Unfortunately, over the past 3 – 4 years the ‘powers to be’ at Anfi feel they can charge what they want when they want.
The recent charge was imposed on 7th March for no other reason than to make money. There is no reason that fixed week owners have to pay as there is no need for the alleged ‘service’
The club committee will be discussing possible action plans at their next committee meeting in 2 weeks time. I am currently seeking a decent solicitor in Spain (preferably in Gran Canaria) who is prepared to take on timeshare law cases.31-05-11 14:00 #83
JohnBarracloughAs far as I’m aware from reading another forum, Class Action suits are not possible under English and probably Scottish law, which in our cases would be the prevailing jurisdictions. Also, the jurisdiction will be different for each member’s country of residence so getting together with them may be difficult. I would suggest if this is indeed the case that the various member groups at least agree a common approach towards the issue to ease comparison of response etc.
Bruce’s statement above is very salient. Anfi are imposing a charge un-contractually for a service that is not required in the first place and, as well as the cost, the impact of this is very wide in terms of freedom to use our “investment” (yeh, sure…). Also, as RCI seem to fall outside the charge, there are choice and possibly collusion issues here.
Good luck with the lawyer Bruce – I’m sure you will canvas and receive support for costs when you establish what they are.
31-05-11 22:33 #84
castlehawkingSend a message via Skype™ to NigelClose
Just posted a claim notification for repayment by Thursday noon. Will keep you informed.
01-06-11 10:10 #85
CotswolderQuote Originally Posted by JohnBarraclough View Post
As far as I’m aware from reading another forum, Class Action suits are not possible under English and probably Scottish law, which in our cases would be the prevailing jurisdictions.
Hi John,
Not sure if this is correct. I am in communication with a solicitor in GC to try to get facts on a class action. It may be possible if it is taken out in Spain. From previous knowledge of legal cases it would be best to take it out in Spain as Spanish courts preferthis.I will keep all informed of what I find out
01-06-11 17:18 #86
JohnBarraclough
It’ll be interesting to find out Bruce. It was a post by Norm de Plume on TST that mentioned class actions not being valid under English law and I had assumed that any breach of contract, such as Anfi’s here, or non-payment of maintenance for example, would initially have to be tried under the relevant jurisdiction. Your course of action would be much quicker and easier though. Keep in touch.15-06-11 07:08 #87
Wolfgang MaerzSome members have issued their guest certificate for fixed weeks BEFORE March 7, 2011, and have informed the Anfi Customer Service per fax. Now it turns out that the Anfi Customer Service denies to have received the fax and demands 50 Euros for the new guest certificate if the member cannot prove that he has send the fax (e.g. by fax send protocol).
Cheers Gerwit
15-06-11 07:24 #88
CotswolderI had this happen to me in May when I had confirmed my guests by email but I was able find the copy of the email and get the situation corrected.
Anfi will try anything to get more money out of members
15-06-11 20:45 #89
Hanne & MarkSo, as long as we bring a copy of the email confirmation with us, which Anfi sent the owner back in Jan 2011, we should be ok when we go in Oct 2011 ?
16-06-11 07:42 #90
Wolfgang Maerz@wahlgren: Yes, email from Anfi is a confirmation.
With fax the owner would to have the send protocol as prove or a return fax from Anfi as confirmation.
Cheers Gerwit
16-06-11 07:45 #91
AJRJust recieved the following update with regard to banking your week with Dial an Exchange.
Quote “I think we have just had a breakthrough with the Anfi deposits and we are understanding that if you refer back to the resort they will then allocate the week and bank it for you with us on your behalf”.
17-06-11 17:35 #92
JohnBarraclough…presumably after the 50 euro fee has been paid.
17-06-11 18:32 #93
CotswolderYes,I have spoken with DAE today and this is the procedure at the moment.
If you wish to bank with DAE you have to notify Anfi, pay the €50 fee and then Anfi will notify DAE the the week is OK to bank.
I hope to get more news on Monday
18-06-11 09:55 #94
castlehawkingSend a message via Skype™ to NigelClose
50E refundedUpdate as promised. My guests arrived Monday 30th after I was ‘held to ransom’ by their email to me that morning to say that they would not be allowed access without G Cert.
I paid, they got entry after some confusion at Anfi reception. I arrived Friday evening and confirmed that I’d visit Customer service on monday Morning. I met Fatima Mon 10am and she apologised for the fact that I’d paid, promised to reimburse on my card later and said that I would have to pay in future if I did not visit at any time in my week. (Money has been repaid)
I am asking her now to confirm where the legal authority to charge is stated and when.28-06-11 20:55 #95
castlehawkingSend a message via Skype™ to NigelClose
Having just dug out my Constitution and read through, surely the Deed of Trust paragraph/clause 19 (page 27 in my copy) says enough in the last 3 lines “provided also that no such modification, alteration or addition shall impose upon any Member any obligation to make any further payments in respect of his membership of the Club or to accept any liability in respect thereof.”
That to me says that even if the Trustee and founder members change the deed and the agreement in any way, it is not binding if it implies any of the above.
Also 15.3 (a) of the Constitution refers to Clause 14.11 which I think means that you can let your apartment to your friend (actually anyone as it just says sublet) for £1 and send that money to the Management Company who shall thereafter account to the member after deduction of any Tax which is/may be levied.
15.3(b) Not sure where / how you would get the appropriate “previously obtained requisite consent from the Spanish Authorities” for this change of occupant.
29-06-11 08:58 #96
AJRQuote Originally Posted by BrunoBear View Post
Anfi, in the past, has been a very good place to be. Unfortunately, over the past 3 – 4 years the ‘powers to be’ at Anfi feel they can charge what they want when they want.
The recent charge was imposed on 7th March for no other reason than to make money. There is no reason that fixed week owners have to pay as there is no need for the alleged ‘service’
The club committee will be discussing possible action plans at their next committee meeting in 2 weeks time. I am currently seeking a decent solicitor in Spain (preferably in Gran Canaria) who is prepared to take on timeshare law cases.
What was the out come of the Club Committee meeting?
Is our ex chairman still involved with this? Original post was by Cotswolder not BrunoBear!29-06-11 09:29 #97
arkwrightQuote Originally Posted by AlanRoffey View Post
What was the out come of the Club Committee meeting?
Is our ex chairman still involved with this? Original post was by Cotswolder not BrunoBear!
Cotswolder, aka BrunoBear is no longer on the ABC Club Committee and has more pressing matters to worry about than the Anfi guest certificate charges.01-07-11 07:27 #98
AJRI know Cotswolder, aka BrunoBear is no longer on the ABC Club Committee!
What about the first question?
What was the out come of the Club Committee meeting?
Maybe I should have put Anfi UK Members Club, or was BrunoBear’s post referring to the ABC Club Committee?01-07-11 14:04 #99
Denis&MaggieMilnesAlan
There are a lot of items discussed at a committee meeting. Could you be more specific
Denis02-07-11 08:34 #100
AJRDenis
Quote Originally Posted by : View Post
Anfi, in the past, has been a very good place to be. Unfortunately, over the past 3 – 4 years the ‘powers to be’ at Anfi feel they can charge what they want when they want.
The recent charge was imposed on 7th March for no other reason than to make money. There is no reason that fixed week owners have to pay as there is no need for the alleged ‘service’
The club committee will be discussing possible action plans at their next committee meeting in 2 weeks time. I am currently seeking a decent solicitor in Spain (preferably in Gran Canaria) who is prepared to take on timeshare law cases.
The original reply as above by our then chairman.
My follow up repliess on this can be found under AJR not Alan.
AJR10-07-11 10:50 #101
MartyBjornAngry
Has any one heard the rumour that Anfi are now asking for all members to be in AVC before they can bank to give to DAE etc. ? If so this will involve another payment to ANFI ?????
15-07-11 05:30 #102
Denis&MaggieMilnesSorry it has taken so long to answer this but it was dicussed in committee & I was waiting until all committee members had acknowledged that the minutes were OK. I am sure you can remember how long that takes sometimes:-
1) Bruce will continue working with a Spanish lawyer to see if there is anything the owners can do.
2) The committee are monitering the situation & will discuss a contribution to costs at that time but do expect the fixed week owners to support any action themselves initially.Denis
25-07-11 10:51 #103
TonyFugeHi
Can any one tell me If I rent my apartment as two seperate weeks will I have to pay for two guest certificates?
Thank you25-07-11 11:24 #104
MartyBjornWhen I do this myself the answer is YES.
If you rent to 2 different people you pay 2 fees.25-07-11 12:09 #105
TonyFugeThank you,
I should have known that it is Anfi after all !09-10-11 12:02 #106
AJRQuote Originally Posted by DenisMilnes View Post
Sorry it has taken so long to answer this but it was dicussed in committee & I was waiting until all committee members had acknowledged that the minutes were OK. I am sure you can remember how long that takes sometimes:-
1) Bruce will continue working with a Spanish lawyer to see if there is anything the owners can do.
2) The committee are monitering the situation & will discuss a contribution to costs at that time but do expect the fixed week owners to support any action themselves initially.Denis
Any further information on this subject, and what actions are the COMMITTEE taking? Have we discussed this with our partners in Europe? Forget Bruce he at this time has no input on this site.AJR
10-10-11 10:22 #107
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
AJR
The Guest Certificate was discussed at the Puerto Liaison Committee Meeting in September. There maybe developments in the near future but I am not at liberty to discuss this further at the moment. Anfi UK Committee meet at the end of this month and it is on the agenda. We will up date members when we have some news.
Karen10-12-11 19:44 #108
arkwrightQuote Originally Posted by JonSwatton View Post
2) Guest certificate still 50 eur for ABC owners (To me this is a seperate issue to the resale)
Quote Originally Posted by AlanRoffey View Post
Quote
“2) Guest certificate still 50 eur for ABC owners (To me this is a seperate issue to the resale) ”It is, and should be delt with by the ABC Committee with the full support of the European Clubs including Anfi UK Club.
AJR
All resale owners will have to pay the €50 guest cert. fee to rent their week out as well as those that bought without joining the AVC so why is it specific to ABC???Brian
11-12-11 09:59 #109
AJRABC owners do not need a Guest Certificate as stated in their Constitution. See the 5 pages in the ABC section of the Forum under Guest Certificate started by Cotswolder.
AJR11-12-11 19:56 #110
JohnBarracloughAJR. ABC members are still being charged the fee – any solution to this is still pending as per the thread you quote.
12-12-11 06:19 #111
AJRQuote Originally Posted by JohnBarraclough View Post
AJR. ABC members are still being charged the fee – any solution to this is still pending as per the thread you quote.
I know this, but it seems to be that arkright along with many other non ABC owners may have forgotten this small point. hence the lack of forum posts.
AJR12-12-11 12:41 #112
JohnBarracloughProbably the way you post was worded – “ABC owners do not need a Guest Certificate as stated in their Constitution…” – which sounded like a decision had been made and had me trawling the previous threads.
I wonder how many members will await satisfactory responses from Anfi before paying their maintenance bills…
13-12-11 11:08 #113
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Quote Originally Posted by AlanRoffey View Post
ABC owners do not need a Guest Certificate as stated in their Constitution. See the 5 pages in the ABC section of the Forum under Guest Certificate started by Cotswolder.
AJR
Have you asked the Beach Club Committee Members what they know if anything about the guest certificate charges ? Karen13-12-11 12:37 #114
AJRQuote Originally Posted by KarenPearson View Post
Have you asked the Beach Club Committee Members what they know if anything about the guest certificate charges ? Karen
YES, also the last comment by the Chairman of the Anfi UK Club.Quote “Sorry it has taken so long to answer this but it was dicussed in committee & I was waiting until all committee members had acknowledged that the minutes were OK. I am sure you can remember how long that takes sometimes:-
1) Bruce will continue working with a Spanish lawyer to see if there is anything the owners can do.
2) The committee are monitering the situation & will discuss a contribution to costs at that time but do expect the fixed week owners to support any action themselves initially.Denis”.
Karen please read all posts on this subject, including your own, to see that it would apear that no firm action has been taken by the Anfi UK Club Committee, apart from that which the past Chairman started
24-02-12 11:24 #115
AJRGuest Certificate 2012
The 2012Holiday Planner now states ” …..guest certificate for a fee”. No mention of the charges!
The 2011 vertion stated 50 Euros. Is this in preperation for a increase in cost to be made by Anfi Management without notice again for owners at ABC?24-02-12 12:01 #116
arkwrightHi AJR, my holiday planner (CPA) still states €50 and has never had a year quoted. This has been superseded by the Resale info (Posted 15/12/2011) in the members area where it is still €50 or €25 for AVC members, so this may be the reason for not quoting a fee but I understand your cynicism.
best wishes
Brian
25-02-12 08:32 #117
AJRQuote Originally Posted by BrianPalin View Post
Hi AJR, my holiday planner (CPA) still states €50 and has never had a year quoted. This has been superseded by the Resale info (Posted 15/12/2011) in the members area where it is still €50 or €25 for AVC members, so this may be the reason for not quoting a fee but I understand your cynicism.best wishes
Brian
Brian
On the back of my holiday planner it has a 2012 calender printed, hence my statement “The 2012 Holiday Planner”, are Anfi sending out different Holiday Planners dependent on which complex you own?
AJR24-05-12 10:28 #118
castlehawkingSend a message via Skype™ to NigelClose
Am I correct in thinking that Owners AND their children / parents do not have to pay this fee – whatever it might be.
I joined my friends halfway through last years holiday week and got a refund because I as opwner turned up.24-05-12 10:35 #119
CotswolderQuote Originally Posted by NigelClose View Post
Am I correct in thinking that Owners AND their children / parents do not have to pay this fee – whatever it might be.
I joined my friends halfway through last years holiday week and got a refund because I as owner turned up.
As far as I am aware it is owners and immediate family who do not have to pay the fee. But, as I have been away from the forum for a few months, I stand to be corrected24-05-12 13:19 #120
David LedgerSend a message via Skype™ to David Ledger
I haven’t heard that that has changed. Parents, offspring and siblings of owners don’t have to pay.
David
30-11-12 20:58 #121
NGJ007Today I got email from Customer Service that my parents can have my week next year and that they don’t need a certificate. They just have to bring the email with them to reception in ABC to get the key. They don’t pay any fee and that’s good. Why don’t Customer Service not send a guest certificate to all (children and parents don’t pay the fee they say) but other guest’s do get one?
/ Niels
04-12-12 18:22 #122
MoiraPinchinSend a message via Skype™ to MoiraPinchin
we have always been given a guest cert for the son when he has gone instead of us even though no fee
04-12-12 20:31 #123
NGJ007Ok Moira, thank’s for your answer. I’ll contact Customer Service and ask for a guest certificate.
In forum: Anfi Beach ClubTopic: ABC Election
17-08-11 10:45 #1
AJRABC Election
We have three nominess for the position vacated by our ex chairman.
Which one is recommended by
1 Anfi UK
1 European Joint Clubs18-08-11 10:38 #2
MaureenNorgateI have not rceived my notification of who is standing yet. Can you tell me who is standing for election
Mo18-08-11 19:22 #3
Bill GentHi Maureen
just received the papers for this years AGM and the CV’s for the three candidates are included, along with the voting slip.There is one UK candidate, Mrs.A.Doyle.
Bill20-08-11 15:46 #4
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
The committee will be annoucing their recommendation early next week.
26-08-11 09:44 #5
arkwrightQuote Originally Posted by BruceEBailey View Post
As I no longer own at Anfi I can no longer be a committee member and, accordingly, I stood down from the Anfi Beach Club committee at our last meeting on 19th May.
This means that, at the next Beach Club AGM in October there will be a vacancy for a new committee member to stand for three years. The club would very much like to support a candidate form the UK.
As there is a candidate from the UK I would suggest that Mrs A Doyle should be the recommended candidate.Brian
26-08-11 18:22 #6
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
The Committee are liaising with the candidates and are aiming to give members a view shortly. They wish to recommend the best candidate for the job so we ask members to hold off their voting until then.
04-09-11 18:51 #7
PaulFishwickHas the UK Club Committee come to a decision on who to recommend for the ABC Committee.
Time is passing and the votes have to be sent in by post.04-09-11 20:52 #8
AdministratorThe committee are split as to who to recommend so will be posting shortly the CV’s of all candidates for you to make your own mind up
Denis
05-09-11 10:20 #9
RashMurphyThis is a cop out.
05-09-11 13:12 #10
JonSwattonQuote Originally Posted by Administrator
The committee are split as to who to recommend so will be posting shortly the CV’s of all candidates for you to make your own mind up
Are what you intend to post, more detailed CV’s than those already appearing on the AGM details / voting pack ?05-09-11 13:13 #11
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Hi Jon,
Yes they are.
Regards,
KareN05-09-11 15:40 #12
AJRQuote Originally Posted by anfiukmembers View Post
The committee are split as to who to recommend so will be posting shortly the CV’s of all candidates for you to make your own mind upDenis
I have today recieved the following emailAJR,
I see you have posted an interest on the Anfi UK forum regarding the ABC Election.The administrator has indicated that there was a split in the committee and they cannot recommend anyone specific.
I have it on good authority that 5 members (a majority) of the committee voted for Jens Schmidt but the chairman alone wanted AnnDoyle, hence the reply given in the forum.Do you think this is democratic
Regards
AnfifiendIS THIS TRUE?
If so then it is not a true statement that the committee was split, but a majority vote in favour of a candidate, was not put forward to the members.
Perhaps all committee members will confirm this. and I don’t expect the answer to be that any subject discussed at a meeting is not for publication?05-09-11 21:43 #13
AnneDoyleI have noted with interest, the comments on this website with regards to the nominations to the Main Anfi Beach Club Committee. I am one of those nominees. I am surprised and saddened that the Anfi UK Club of which I am a founder member, has lost sight of the original objectives – that of a social Committee for social gatherings and exchange of experiences of holidays at Anfi – into an obviously very politically led Committee. The Committee appear to wish to use the site to influence the voting in a non democratic way, in the forth coming elections. I have noted that the ‘Committees’ all put forward ‘their’ recommended candidate. What, I wonder, gives them the right to ‘advise’ members who to vote for? What special knowledge do they have that the average member does not have, given that all candidates provide their CVs in the nomination papers?
Under these circumstances I feel I would not be able to give the Anfi members, the help and support they deserve.
I therefore, withdraw my nomination for the Anfi Beach Club Committee.
May I thank all those members who have contacted me, personally, with their support and apologise for my withdrawal at this stage.
Meanwhile, members might well reflect on ‘The King is dead – long live the King’
Ann Doyle05-09-11 22:32 #14
arkwrightHi Ann,
I’m saddened that you should give up so easily. I don’t own at ABC but if I did I would want a fighter representing me not someone who throws the towel in so quickly at their perceived lack of support. I am also suprised and saddened that your post in only the fourth on the forum which I personally think should have been much more than this given your founder member status.
best wishes
Brian
05-09-11 22:54 #15
JonSwattonHi Ann,
I too am disappointed that you have withdrawn at this late stage. In particular as I personally handed my voting papers in to customer services just under two weeks ago voting for you as my choice for the ABC committee. Founder member, UK member, active on this forum, therefore easy access for people on here to reach the ABC committee. I now feel that I have wasted my first vote as an owner.
06-09-11 16:32 #16
AnneDoyleDear Party Monkey!
I am so sorry that I felt I had to stand down – I will be honest now, because all those who have already voted for me deserve as much. I had been given to understand that the reason for the Committee not putting me forward (as the obvious candidate given i am British and feel my CV was as good as the other candidates) was because the past Chairman of the Committee had vetoed me to the Committee Members (do not forget that he and I were both Founder members) I have no idea why this should be but it is obviously very personal for him not to recommend using the services of a British person. Why else would there be this stalemate when every other time the Committee have come out with their recommendations? The Committee also, liase with the other groups ie the Germans and they too advertise who to vote for. This means that I would be going to great expense, to me, (around a £1000 as it is Half Term for flights and accommodation) which I have to pay for and not then be elected. It is very sad that it has come down to finace and I was happy to use a timeshare week but there are none in the whole of the island available for that week!(HALF TERM!) so I would need to use a hotel, again, very expensive. All this is what I meant by ‘political’ in my previous post. There is also the problem of me working with the UK Committee – how dificult might this be if I do not have their confidence? If you can sort it out in the open, then I would reconsider.
I do hope you and everyone understand.
AnnCan I urge you please to reconsider.
Thankyou
Jon
06-09-11 17:46 #17
AJRQuote Originally Posted by AnnDoyle View Post
Dear Party Monkey! I
I am so sorry that I felt I had to stand down – I will be honest now, because all those who have already voted for me deserve as much. I had been given to understand that the reason for the Committee not putting me forward (as the obvious candidate given i am British and feel my CV was as good as the other candidates) was because the past Chairman of the Committee had vetoed me to the Committee Members (do not forget that he and I were both Founder members) I have no idea why this should be but it is obviously very personal for him not to recommend using the services of a British person. Why else would there be this stalemate when every other time the Committee have come out with their recommendations? The Committee also, liase with the other groups ie the Germans and they too advertise who to vote for. This means that I would be going to great expense, to me, (around a £1000 as it is Half Term for flights and accommodation) which I have to pay for and not then be elected. It is very sad that it has come down to finace and I was happy to use a timeshare week but there are none in the whole of the island available for that week!(HALF TERM!) so I would need to use a hotel, again, very expensive. All this is what I meant by ‘political’ in my previous post. There is also the problem of me working with the UK Committee – how dificult might this be if I do not have their confidence? If you can sort it out in the open, then I would reconsider.
I do hope you and everyone understand.
Ann
Ann
The past chairman of the committee, so far as the members are aware, has no involvment with the club, or the committee at this time, and could not veto your nomination to the Committee Members.
I have been informed that the other European clubs have all given full support to one candidate apart from Anfi UK, wich as you know have decided not to recommend any one person. This is not in line with previouse actions on recomending a common candidate for a position on Anfi Committees by all European Clubs. I trust this is not the way the variouse clubs are going to act in the light of the action currently being taken by Anfi Sales on variouse issues.
UNITED WE STAND. DIVIDED WE FALL06-09-11 18:30 #18
AnneDoyleHello AJR!
I am sorry that you do not believe that the past Chairman is involved. When I last stood for re election – the only Bristish person standing The past Chairman WAS Chairman and I was vetoed for a German who did not speak any English – which is why the past Chairman took his place very quickly – can you tell me why this should be? Now we see a similiar thing happening again with me – I am afriad that I can do nothing else but think it is personal. At no time whilst on the Committee did I receive a complaint about my representation (though of course not everyopne could have been happy.) I have had two people, very close to the Committee telling me this exactly what is going on. Maybe, to put all this to rest perhaps the Committee would like to be honest and say WHY this time, they are not prepared to support me! I have enough experience to take it on the chin and not bear a grudge if they have genuine concerns. .
Ann
PS I DID trhink that I would have been very useful fighting the issue that may be on charge on resales – I fear that will come to fruition (maybe not 4000 but some )if they get away with charging for renting
Forwards and onwards!
Ann07-09-11 12:34 #19
DavidBesantBruce has asked me to post this.
Dear All,
I have been forwarded a copy of this thread by a friend who thinks I should make a reply to Ann Doyle. I am happy to do so.Ann,
You seem to think that the decision to vote you off the committee in 2005 was personal. It was not. It was a joint decision between all the international club committees at that time to try to get new blood onto the committee.
You, and another, had been on the committee at Anfi Beach Club for nearly 11 years at that time and it was felt that no progress was being made. It is very easy for long standing committee members to become institutionalised and not see the big picture, only what they are told.
As you have said the vote went to a German gentleman who, by the way, can speak English [it is a requirement of being on the committee]. It was not until 2008 that I was elected to the committee.The reasons for the decision to support another candidate in 2005 were many but mainly they were lack of progress with management, lack of support for the independent Clubs and the UK Club in particular, over familiarity with management and no communication between resort committee members and owner club committees.
I would like to pick you up on another point. There were only three founding members or the Anfi UK Members’ Club and you were not one of them. You were one of the original members at the inaugural meeting in January 1998 but, if it had not been for the work Ray, Keith and I put in for the previous 9 months the club would not have come into existence at that time.
I have been told that someone else on the thread has pointed out that, as an alleged founder member, you have only posted 4 times. This was another problem with you on the ABC committee. You hardly ever communicated with the club unless it was in the year approaching the time for your re-election. Then we would hear from you 3 months before the AGM as you wanted support. The rest of the three year period you were silent. Does this feel familiar this year ?
You say that I have been involved with the veto on your nomination. I no longer own at Anfi nor am I a member of Anfi UK but I was asked about your nomination and I gave my opinion based on the 11 years of previous experience of your tenure on the ABC committee. However I can only give my opinion. How the present committee wishes to use that opinion is entirely up to them.
It is a shame the votes of Jon and others who have already voted will be wasted.
In defence of the current committee, candidate details are not released by the Anfi management until the very last minute giving them very little time to canvas views. Your past track record may have lead to their dilemma about a recommendation. It has been said by another nationality owner that there should be someone from their country on every resort committee.
Being of a particular nationality does not necessarily make one the best candidate for the position.Bruce
07-09-11 23:18 #20
AnneDoyleWell Bruce, you have finally come out of the shadows – well done. Over the years you have been a great asset to the Anfi Beach UK, no one including myself, could deny it. You have devoted many, hours to promoting and spreading the word of the Club. It has obviously become a very big part of your life and I can understand that it must be very difficult to stand back from it after such a long time and such devotion. IT must be proving very difficult for you to let go. All of this should not detract from the fact you do NOT have a satisfactory reason, other than a personal one, for so obviously, opposing me.
I take great exception to your comments about my work on the Committee and for its Members.
To your comments.
I apologise for saying I was a ‘Founder’ Member of the UK Club –I was confusing it with the inaugural first
1998 Formal Meeting which I did attend in 1998.
1999 AGM attended the Meeting and gave a full report of all the Meetings that had taken in Anfi throughout the year.
2000 AGM I attended and gave a very comprehensive report
2001 AGM I attended and gave a comprehensive report as quoted in the Minutes ‘Ann took the Meeting through last three Meetings at Anfi’. Paul Kramling the German rep, also attended on my invitation and gave much information on finances.
2002 AGM – did not attend but sent a comprehensive report
2003 AGM Attended and gave a comprehensive report and as above, answered lots of questions, running into three pages.
2004 AGM Attended gave a full report of all Meetings in the year at Anfi and again answered many questions from the floor.
2005 AGM Did not attend (very traumatic time as mother died under pretty awful circumstances and at the same time separated from my husband) nevertheless sent a comprehensive report.
So I attended six out of eight Meetings possible not four as you state. It is all on the website for all to see.
I was not asked to be, or involved, in Euro Meetings they were very much in their infancy.
Now, if anyone is interested in reading and looking at my reports over the years and I represented not just the members of the Club, (remember the UK Club are even now, only 4% of total Members who might have contacted me! ) they will see the very many, achievements by the Anfi Committee of which I was part. Perhaps, before making your comments you would have been wise to read these reports. YOU WILL SEE YOU ARE VERY WRONG IN STATING THAT THE CLUB ‘VERY RARELY HEARD FROM ME UNTIL 3 MONTHS BEFORE THE AGM WANTING SUPPORT’ -throughout the year I worked with Members of Anfi and was always available to those Members including yourself..
What were your great achievements whilst you were on the Committee?
After I was voted off the Committee in 1995 I left the UK club for a number of years, as you are very well aware, being very sad and mad that no one on the Committee had the courage to tell me that they were not supporting me for re election. So, of course I did not join in forums! It does not mean that I have not kept abreast of what is going on at Anfi.
Mr Esser my successor may have thought he could speak English but he could not and certainly not enough to understand the very complex Anfi Meetings. Whenever I met him his wife spoke for him. Reports I had from the Committee were that he sat through the Meetings and never uttered a word. He certainly could not write in English. I seemed to remember in his election address he said he would ‘freeze maintenance charges for five years’! Anyone who knows anything about finance would know this would not be possible because of inflation, employment laws etc. We heard nothing more of this once he was elected.
I do not see his reports or his achievements and why did he leave after just three years?
Throughout the year I had many, many calls from Members of the club with their problems and at all times tried my best to help them. One should remember the club did not have the website that it has today and much was done on emailing and phoning me personally.
You say that being a particular nationality does not necessarily make the best candidate – I agree- but why are you quoted on the forum on your retirement saying that ‘we should elect a British Candidate’?
I think all things being equal, I believe think my CV stands up well with the other two in which case most Members would wish a British representative. Having said this, I am sure that Jens will do his best. He sounds a nice chap and I wish him well.08-09-11 07:23 #21
AJRQuote Originally Posted by AnnDoyle View Post
Well Bruce, you have finally come out of the shadows – well done. Over the years you have been a great asset to the Anfi Beach UK, no one including myself, could deny it. You have devoted many, hours to promoting and spreading the word of the Club. It has obviously become a very big part of your life and I can understand that it must be very difficult to stand back from it after such a long time and such devotion. IT must be proving very difficult for you to let go. All of this should not detract from the fact you do NOT have a satisfactory reason, other than a personal one, for so obviously, opposing me.
I take great exception to your comments about my work on the Committee and for its Members.
To your comments.
I apologise for saying I was a ‘Founder’ Member of the UK Club –I was confusing it with the inaugural first
1998 Formal Meeting which I did attend in 1998.
1999 AGM attended the Meeting and gave a full report of all the Meetings that had taken in Anfi throughout the year.
2000 AGM I attended and gave a very comprehensive report
2001 AGM I attended and gave a comprehensive report as quoted in the Minutes ‘Ann took the Meeting through last three Meetings at Anfi’. Paul Kramling the German rep, also attended on my invitation and gave much information on finances.
2002 AGM – did not attend but sent a comprehensive report
2003 AGM Attended and gave a comprehensive report and as above, answered lots of questions, running into three pages.
2004 AGM Attended gave a full report of all Meetings in the year at Anfi and again answered many questions from the floor.
2005 AGM Did not attend (very traumatic time as mother died under pretty awful circumstances and at the same time separated from my husband) nevertheless sent a comprehensive report.
So I attended six out of eight Meetings possible not four as you state. It is all on the website for all to see.
I was not asked to be, or involved, in Euro Meetings they were very much in their infancy.
Now, if anyone is interested in reading and looking at my reports over the years and I represented not just the members of the Club, (remember the UK Club are even now, only 4% of total Members who might have contacted me! ) they will see the very many, achievements by the Anfi Committee of which I was part. Perhaps, before making your comments you would have been wise to read these reports. YOU WILL SEE YOU ARE VERY WRONG IN STATING THAT THE CLUB ‘VERY RARELY HEARD FROM ME UNTIL 3 MONTHS BEFORE THE AGM WANTING SUPPORT’ -throughout the year I worked with Members of Anfi and was always available to those Members including yourself..
What were your great achievements whilst you were on the Committee?
After I was voted off the Committee in 1995 I left the UK club for a number of years, as you are very well aware, being very sad and mad that no one on the Committee had the courage to tell me that they were not supporting me for re election. So, of course I did not join in forums! It does not mean that I have not kept abreast of what is going on at Anfi.
Mr Esser my successor may have thought he could speak English but he could not and certainly not enough to understand the very complex Anfi Meetings. Whenever I met him his wife spoke for him. Reports I had from the Committee were that he sat through the Meetings and never uttered a word. He certainly could not write in English. I seemed to remember in his election address he said he would ‘freeze maintenance charges for five years’! Anyone who knows anything about finance would know this would not be possible because of inflation, employment laws etc. We heard nothing more of this once he was elected.
I do not see his reports or his achievements and why did he leave after just three years?
Throughout the year I had many, many calls from Members of the club with their problems and at all times tried my best to help them. One should remember the club did not have the website that it has today and much was done on emailing and phoning me personally.
You say that being a particular nationality does not necessarily make the best candidate – I agree- but why are you quoted on the forum on your retirement saying that ‘we should elect a British Candidate’?
I think all things being equal, I believe think my CV stands up well with the other two in which case most Members would wish a British representative. Having said this, I am sure that Jens will do his best. He sounds a nice chap and I wish him well.Why is this post appearing on this forum?
It is in response to the previous post, and has no place to appear here. This correspondence should be being carried out by PRIVATE means, which can be done via the web site and by consenting Anfi UK Members (See private messages)
Why is the previous post by Bruce via an Anfi UK Member been allowed to stay on the forum?
We can’t stop members talking privately to “currently” non-members, but posts on this forum should only be allowed from current members, and until the clubs constitution is change to allow non-owners, invited by the elected committee, to have limited rights this should remain so. (This will be the theme of a resolution I intend to introduce at the next AGM).
David I accept you posted this reply in good faith, but if we allow this then Non Members will have the access to, in this case, effect the outcome of decisions taken by members.
Karen as Forum Administrator can we try to prevent this happening again?
08-09-11 08:08 #22
AnneDoyleSmile
Sorry AJR as you know I am new to this forum and am not familiar with all the rules. As I was being criticised in public ON the forum I felt I had right of reply ON the forum. I do feel that as Bruce’s statement WAS printed then my reply should remain for all to see. Bruce, of all people, surely knew the rules and chose to ask David to break them, it would appear. It may be obvious to some, that ‘in this case………….by members’ was exactly what Bruce intended!
Kind regards
Ann08-09-11 13:16 #23
AJRQuote Originally Posted by KarenPearson View Post
Hi Jon,
Yes they are.
Regards,
Karen
For full CV on candidates see:
Information News08-09-11 14:19 #24
DavidBesantThere are three unwriten rules for members of th Anfi Committees so that different people can give their view, they are
(1) Membership should not exceed six years.
(2) The member should not be on two or more Committees
(3) Husband and wife should not be on the CommitteeThese rules were to give others a chance and to stop those members who were just after perks eg a free use of an apartment, free taxi and air fares, and other expences etc. for three days work. There are representatives who are in the committees solely for what they can get out of them.
Ann has served for 11 years, good or bad, you can decide but in my opinion she should give another member a chance of representing us.
The French candidate wishes to serve on Puerto and Beach committees, why? What is the advantage to the members of saying the same thing twice.
The third candidate is not British but we cannot expect non British members of Anfi to vote for British candidates if we will not vote for theirs.Ann has criticized the Committee or Bruce of being political so I gave Bruce the chance of answering. It is easy to say Bruce is no longer a member but he knows more about Anfi than the whole of the Committee put together, myself included and the decision to give him an Honourary Membership should be carried out. Since he has been barred from the Forum standards have dropped. The Committee cannot decide whether 5 to 1 is a majority whereas Bruce has clearly stated why he thinks Ann should not be selected.
Lastly, I believe that if a person is criticized then whether a member or not they should be allowed to give their point of view.
Dave Besant
08-09-11 17:54 #25
AnneDoyleI could not have put it better myself! Bruce criticised me to the Committee and had not (for the 2nd time) the courtesy to tell me and give me right of reply which I have now done. Let me assure everyone that I was not standing for the ‘freebies’! I was asked (out of the blue) by a senior member of the club to put my name forward as they thought, at this time in timeshare, that an experienced past member of the Anfi Committee was needed to be there to fight the members corner. This was followed by two more members asking me to do the same. I happen to believe that the next few years are going to be vital to the Timeshare as we know it, to survive. I feel we are rapidly going towards our Clubs (very special and good as they are) being worthless from the point of view of selling, exchanging etc. I know of many people who have sold or who are trying to sell before this happens. It will not affect me so much but there are many people who have many weeks invested in Anfi and are selling as quickly as they can before it costs them dearly. The latest resale propositions are an example of that as indeed. is the talk of a large resale punitive ‘tax’. Mark my words this will happen, if not on the scale talked about. I had thought that my eleven years experience at Anfi as well as in the business world would be useful ( as indeed did the members who asked me to stand) but this is not what how other members see it.
I have a very full, busy life and am happy to stand aside BUT will defend my reputation to the end.
Ann08-09-11 19:56 #26
JonSwattonQuote Originally Posted by anndoyle
I could not have put it better myself! Bruce criticised me to the Committee and had not (for the 2nd time) the courtesy to tell me and give me right of reply which I have now done. Let me assure everyone that I was not standing for the ‘freebies’! I was asked (out of the blue) by a senior member of the club to put my name forward as they thought, at this time in timeshare, that an experienced past member of the Anfi Committee was needed to be there to fight the members corner. This was followed by two more members asking me to do the same. I happen to believe that the next few years are going to be vital to the Timeshare as we know it, to survive. I feel we are rapidly going towards our Clubs (very special and good as they are) being worthless from the point of view of selling, exchanging etc. I know of many people who have sold or who are trying to sell before this happens. It will not affect me so much but there are many people who have many weeks invested in Anfi and are selling as quickly as they can before it costs them dearly. The latest resale propositions are an example of that as indeed. is the talk of a large resale punitive ‘tax’. Mark my words this will happen, if not on the scale talked about. I had thought that my eleven years experience at Anfi as well as in the business world would be useful ( as indeed did the members who asked me to stand) but this is not what how other members see it.
I have a very full, busy life and am happy to stand aside BUT will defend my reputation to the end.
AnnExcellent spirit Ann, sounds just what we need…….. so can you please confirm for the avoidance of any doubt…….. are you standing for election or not ?
08-09-11 20:42 #27
AnneDoyleThank you ‘party monkey’ for your comments.
Now, as you willl see from my earlier post I explained that it would be very costly for me to attend the AGM. You may not know that if you ARE elected these expenses are paid. I know this sounds very mercenary but I am not in a position to spend £1000 (I tried to use a banked week but cannot get one) so would have to stay in a hotel. I was always happy to use my weeks when I was on the Committee before but have not been able to this time. When I was on the Committee we always tried to avoid Half Term for meetings precisely because of the cost to nominees. I had hoped that I would get the Committees support, also, on their recommendation, the support of other Groups, early on in this process – it has been known for sometime I was standing, but as you can see this is not forthcoming. IF it were only the British I had to count on I might have a chance but if all the other Groups are recommending Jens (and they have every right to) then I do not think I have much of a chance (this happened to me in 1995). I do not know who the other groups are recommending do you? I am Guardian to and host international students to the UK and usually at Half Term I host them. I had made arrangements for them this time but it does have to be taken into consideration.
If the other Groups are recommending Jens then no I do not think I would have a chance Perhaps someone will help and tell us.
So sorry not to give you the answer you wanted – I few more comments like yours and I might take the risk!!!
Ann09-09-11 14:56 #28
AJRQuote Originally Posted by AnnDoyle View Post
Thank you ‘party monkey’ for your comments.
Now, as you willl see from my earlier post I explained that it would be very costly for me to attend the AGM. You may not know that if you ARE elected these expenses are paid. I know this sounds very mercenary but I am not in a position to spend £1000 (I tried to use a banked week but cannot get one) so would have to stay in a hotel. I was always happy to use my weeks when I was on the Committee before but have not been able to this time. When I was on the Committee we always tried to avoid Half Term for meetings precisely because of the cost to nominees. I had hoped that I would get the Committees support, also, on their recommendation, the support of other Groups, early on in this process – it has been known for sometime I was standing, but as you can see this is not forthcoming. IF it were only the British I had to count on I might have a chance but if all the other Groups are recommending Jens (and they have every right to) then I do not think I have much of a chance (this happened to me in 1995). I do not know who the other groups are recommending do you? I am Guardian to and host international students to the UK and usually at Half Term I host them. I had made arrangements for them this time but it does have to be taken into consideration.
If the other Groups are recommending Jens then no I do not think I would have a chance Perhaps someone will help and tell us.
So sorry not to give you the answer you wanted – I few more comments like yours and I might take the risk!!!
Ann
Ann
Part of a email I recieved fron Jens.“You have contacted the right person, I have been nominated to the committee at Anfi Beach, I have full support from all the European clubs Apart from the UK.”
Regards
AJR09-09-11 19:04 #29
arkwrightQuote Originally Posted by AnnDoyle View Post
on 05-09-11 at 21:43
I therefore, withdraw my nomination for the Anfi Beach Club Committee.Ann Doyle
posted by Reinhard Reuhl on Mon 5 Sep 2011, at 22:52 on AMCD forum:Of our English friends we have now received the information that Ann Doyle wants to withdraw her candidacy for election to the Liaison Committee.
Quick thesse Germans ain’t they.
Brian
11-09-11 19:07 #30
SaverioCalo’ABC AGM & Candidates – clarification for the Anfi UK Club Members
Quote Originally Posted by AnnDoyle View Post
Thank you ‘party monkey’ for your comments.
Now, as you willl see from my earlier post I explained that it would be very costly for me to attend the AGM. You may not know that if you ARE elected these expenses are paid. I know this sounds very mercenary but I am not in a position to spend £1000 (I tried to use a banked week but cannot get one) so would have to stay in a hotel. I was always happy to use my weeks when I was on the Committee before but have not been able to this time. When I was on the Committee we always tried to avoid Half Term for meetings precisely because of the cost to nominees. I had hoped that I would get the Committees support, also, on their recommendation, the support of other Groups, early on in this process – it has been known for sometime I was standing, but as you can see this is not forthcoming. IF it were only the British I had to count on I might have a chance but if all the other Groups are recommending Jens (and they have every right to) then I do not think I have much of a chance (this happened to me in 1995). I do not know who the other groups are recommending do you? I am Guardian to and host international students to the UK and usually at Half Term I host them. I had made arrangements for them this time but it does have to be taken into consideration.
If the other Groups are recommending Jens then no I do not think I would have a chance Perhaps someone will help and tell us.
So sorry not to give you the answer you wanted – I few more comments like yours and I might take the risk!!!
Ann
Dear Ann,I was sorry to read that you are no longer standing at the ABC AGM. I have always found you and Peter a nice and pleasant couple and I was happy to meet you again after so many years.
I wanted to correct an error in your post. You wrote “if you are elected, these expenses are paid.” I assume you mean the expenses you have to pay to be at the AGM – travel, accommodation, meals ? This is not correct. You would not have been paid your expenses had you been successful.
The only people who are paid to be at ANFI in the AGM week are the Committee members because they have a Committee meeting before the AGM. So, even if you were successful, you would not be reimbursed all the costs you have paid out.
ANFI does not pay any expenses for attending an AGM – not even to a successful candidate.
I know you were elected in December 1994 and the rules may have been different then. You may have been reimbursed your expenses for that AGM.
It has not been the case since then. Until 2002, the successful candidates were all re-elected Committee members who had been paid expenses for attending Committee meetings – not the AGM.None of the successful candidates (from outside the Committee) in 2002 (Mary Beije), 2005 (Hans Esser) and 2008 (Bruce Bailey) were paid expenses for attending those AGMs. Although I attended
the AGM in 2005, it was after the AGM that I was co-opted and I was not paid any expenses for the 2005 AGM.
If a Committee member standing for re-election is not re-elected as happened in your case in 2005, they would be paid expenses because they would have attended the Committee meeting earlier in the week. I trust you were reimbursed even though you were not re-elected.As far as I know, this is true for all the resort Committees. Karen Pearson told me that she wasn’t paid by CPA.
That apart, may I put in a word about the ABC candidates ?
I have been an ABC Committee member since 2005. At every AGM, there has been a candidate who withdrew because they were not sure they would be elected.These are my thoughts on that topic :
1. Any candidate who accepts nomination must know very well what he is accepting. He knows he is expected at the AGM and he knows he will have expenses and competition.
2. When candidates withdraw, they cause a distortion in the votes.
3. There many owners who do NOT belong to one of the Anfi Owner clubs and they will make their own decision. They will cast a vote and then be told their vote is wasted. What can they think of the candidate ?
4. Every candidate takes the risk of not being elected. When they withdraw, is it because they don’t want to lose face ? In which case, is the candidate truly motivated ?
5. It takes a lot of effort to be a candidate and I understand that you would not want that effort wasted. But no one can ever be 100% sure they are going to be elected. It is a risk which every candidate takes.I cannot take sides in your election but I am disappointed you have stood down because it gives a bad message to all the owners who may have voted for you. I am sorry you thought you would have been repaid the costs of your flights etc if you were successful. I think that when we ask for nominations next year, we must emphasise that ALL candidates will have to pay their own bills.
Also, in your post, you said that you were always happy to use your own ANFI weeks to attend meetings. I hope you don’t mind me reminding you that ANFI would (and still does) allocate an apartment for Committee members attending meetings at ANFI. Until about three years ago, if the Committee meeting coincided with a week owned by the Committee member, that member was given a week in lieu at some other time. Should a meeting coincide with a Committee member’s holiday now, the Committee member has the option of privately banking their owned week. The provision of an apartment is because the Committee member is not on holiday but is expected to spend the week on ANFI Committee business – not just the Committee meeting but other activities such as taking up problems on behalf of members.I hope this is clear. Although I am very comfortable speaking and writing English, I did not want this message to be confusing so I asked an English friend, that lives closed to my town, to tidy it for me.
Kind regards.
Saverio
13-09-11 16:28 #31
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
For anyone still looking for the information regarding the ABC elections this is on the Information page with links to the CV’s
Karen13-09-11 17:05 #32
JonSwattonQuote Originally Posted by Karen Pearson
For anyone still looking for the information regarding the ABC elections this is on the Information page with links to the CV’s
KarenFor ease – Link to CV page below.
https://www.anfiukmembers.co.uk/membe…9-ABC-AGM-2011
14-09-11 07:39 #33
AJRQuote Originally Posted by KarenPearson View Post
For anyone still looking for the information regarding the ABC elections this is on the Information page with links to the CV’s
Karen
Origanally posted on the 8th of September.14-09-11 19:02 #34
AnneDoyleHello Savario!
It is good to hear from you.
No, I was not aware that candidates were not paid when elected for the first time. I was paid expenses when I first stood and I assumed that was still the case. Yes, Anfi did provide accommodation but if you used your own week (which I did sometimes) we were NOT given one in lieu!
When I was first elected, in 1995, there were no clubs in the various countries. Nowadays, members of each club are given a recommendation from the Committee of each club and that recommended candidate is invariably elected. This is what happened when you were elected Savario wasn’t it? So, unless you are supported by the individual clubs Committee in each country – who, amongst themselves, all agree together to recommend a particular candidate, then there is not much point in standing – it is a waste of money, time and energy. This year, I was asked to stand on the understanding that the UK Committee would support me in turn they supported the German candidate in the (Monte?) elections they then agreed to support the UK nominee. This was not to be. Jens states that he has the support of all the other COMMITTEES. Not so, Mrs Esser is suggesting that members give proxy votes to the Chairman of the Main Committee. So you see, it is NOT just about money, other factors are taken into consideration. May I suggest that you do NOT have the AGM in Half Term week – then it will not be so expensive for candidates recommended or not!
Yes, I am very unhappy to have to disappoint the members who HAVE voted for me but there is little point in fighting something you cannot win – I would rather concentrate my energies elsewhere. May I suggest Members who might be going to vote for me either vote for Jens or send their proxy the Chairman of the Committee at Anfi Beach, Mary Beji.
Kind regards
Ann27-10-11 16:06 #35
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Mr Jens Schmidt was elected to the Anfi Beach Club Committee today winning by 1 vote.
The results were Mr Schmidt 1182 and Mr Truong Tan 1181Karen
28-10-11 05:19 #36
JonSwattonInteresting….. Congratulations to Mr Schmidt…..
A couple of questions on ABC voting and those members eligible to vote……
1) How many potential votes are there ? Is it simply 282 appartments x 52 weeks = 14664 votes?
2) Do floating week owners have voting rights ? – I know that during my nine or ten days of bienial ABC floating membership I specifically had NO voting right at all.Just interested, as if the 14664 total votes is correct, the total number of votes actually cast was less than 20% (allowing for people abstaining / spoiling papers / voting for Ann etc etc).
28-10-11 08:06 #37
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Hi Jon,
I am not 100% sure of the answers to your questions because Beach Club could be different than Puerto so I have asked one of the other committee members to reply to you. Most of the committee are travelling today to attend our committee meeting tomorrow but I will try to get someone to reply to you today.Karen
28-10-11 09:08 #38
KeoSend a message via Skype™ to EmrysDavies
Hi Jon
Regarding your question 2). Every year my voting papers arrive for Monte Anfi Committee elections, I have been a floating owner for more than 10 years and am also a member of AVC (Anfi Vacation Club).
I am not able to answer your question 1) but it would be difficult to come up with any other logic and the 20% figure that you calculated does not surprise me.
Emrys
28-10-11 10:12 #39
IsaacQuote Originally Posted by JonSwatton View Post
Interesting….. Congratulations to Mr Schmidt…..A couple of questions on ABC voting and those members eligible to vote……
1) How many potential votes are there ? Is it simply 282 appartments x 52 weeks = 14664 votes?
2) Do floating week owners have voting rights ? – I know that during my nine or ten days of bienial ABC floating membership I specifically had NO voting right at all.Just interested, as if the 14664 total votes is correct, the total number of votes actually cast was less than 20% (allowing for people abstaining / spoiling papers / voting for Ann etc etc).
1) It is a simple addition but of 51 X 282 apartments. The resort is not allowed to sell all 52 weeks as they have to keep one for maintenance. These would be the votes ordinary members will get. Anfi will hold the 282 for the unsold maintenance weeks. On top of that Anfi will hold the votes for any weeks they currently have in their inventory.2) Biennial weeks do NOT have any right to vote. It is not possible as there are two owners for each week. Anfi also hold the votes for these weeks. Normal floating week owners at Monte etc. do have a vote.
The normal procedure is for Anfi to equally split the vote that hold between the candidates standing. In this case two, as it would appear that Ann Doyle did not attend. Any votes cast by post for Ann would have been declared null and void.
28-10-11 16:17 #40
JonSwattonThanks Karen & Emrys. It strikes me as rather sad that less than 20% of the ownership bother to vote.
Ian – thankyou for your comments. Can I dig a little further and get you, and indeed anyone else to sense check my observations with regard to Beach Club specifically…..
Anfi own 282 votes for the 1 week a year per ABC apartment that’s unsold (to allow repairs etc) and then they will own a number of their own weeks of unsold inventory. I then assume they will also naturally become owners of the voting rights of the weeks that are clawed back for non-payment of 2 years consecutive maintenance fees, if approved by majority of vote at the AGM. This clawback continues annually, providing we all vote in agreement at the AGM. Therefore potentially, Anfi’s share of the vote could increase each year as defaults continue…….. Are these fair observations?
Based on the number of votes cast, is it therefore fair to say that if Anfi split their entire voting allocation equally, they actually currently own as an absolute maximum, the combined total of the votes cast for the two recent candidates, which is around 16% of the total vote? Clearly it will be less than this as many votes will have been cast by individual members.
So ABC have a 60/40 Owner/Anfi ratio on the club committee and we potentially have as total voting power around 85/15 in the owners’ favour. Am I being stupid here or is it really that simple?
28-10-11 16:46 #41
MartyBjornHi Jon,
No, you are not being stupid. It really is that simple.
The problem is APATHY . The majority of people just cannot be bothered
As you can see only approx 2300 votes were cast. Anfi will have cast all theirs in that total which leaves approx 12000 votes uncast.The main problem is communication. Anfi will not tell anyone about anything untoward and the committee cannot tell them as Anfi control the members list.
Until a way is found to communicate fairly with all the owners Anfi can rely on Apathy and lack on knowledge to control
29-10-11 10:40 #42
MartyBjornQuote Originally Posted by KarenPearson View Post
Mr Jens Schmidt was elected to the Anfi Beach Club Committee today winning by 1 vote.
The results were Mr Schmidt 1182 and Mr Truong Tan 1181Karen
I have been given to believe there has been an objection to the vote and that the result may be in dispute.Can anyone confirm this ????
01-11-11 16:31 #43
Karen Pearson
Karen Pearson is offline
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THIS WAS POSTED IN THE WRONG AREA
Today 16:17 #132
AnnDoyleSO…….we have had the ANFI AGM in GC and I believe we have had a UK Beach club Committee Meting what news from either or both of them for all the Members who have been posting and anxiously waiting for fresh, accurate information. WERE all our concerns raised at the AGM by our Committee Members and if so WHAT is the feedback from those elected Members or indeed from anyone who might have attended the AGM.
Look forward to hearing some/any acurate information.
Ann D01-11-11 23:11 #44
SaverioCalo’Quote Originally Posted by BjornMartensen View Post
I have been given to believe there has been an objection to the vote and that the result may be in dispute.Can anyone confirm this ????
The result isn’t in dispute. I do confirm that.
Saverio02-11-11 13:12 #45
Ruth HawksworthWith regard to apathy – we bought a floating week at ABC in August and were not notified that there was an election by Anfi and were not sent any information to vote – is there a minimum ownership period before you can vote or do floating weeks not get to vote?
02-11-11 13:33 #46
JonSwattonQuote Originally Posted by RuthHawksworth View Post
With regard to apathy – we bought a floating week at ABC in August and were not notified that there was an election by Anfi and were not sent any information to vote – is there a minimum ownership period before you can vote or do floating weeks not get to vote?
Hi Ruth, I got my voting papers for the October AGM before I visited Anfi for my holiday at the end of August, so I suspect you were too late to be counted. Given that the AGM was relating to the accounting year of 2010, it may just be that only fully paid up valid members in the accounting year in question are eligable to vote (I’m guessing there).In terms of are you entitled to a vote, I’d check your Anfi contract. I was a Biennial floating member of ABC for 9 days (until I cancelled) and my contract papers stated that I had no right to vote (as I only really owned half a week!). I’m not sure on the voting status if you own a full floating week every year at ABC. Sure it will be in your documentation.
02-11-11 14:07 #47
SaverioCalo’Dear Ann and dear Anfi UK Members,
I cannot give to you an accurate feedback about the Committee Meeting because, as Ann knows very well, the Resort committee members are obliged to respect the confidential agreement.
One of the rules of the confidential agreement says that the committee members cannot in any case to make known what discussed during the meeting, if not authorized by the Company.
If we break those rules, Anfi Group has the right to dismiss the committee member and can also proceed against him (or her) with a legal action.
I don’t want to be dismissed for defending the members’ rights and for informing them, but I cannot afford to be involved in a legal action that can cost to me money, troubles and time.
So, please, try to understand my position.Some Anfi Sales representatives are is also an Anfi UK Club members. They tell Anfi Management what written is in the forum
Sometime Anfi Management is more informed than the UK Club members about what it is happening in the UK Club.That being said, in the Committee Meeting we tried to discuss our main topics:
1) N.I.E. (National Identity Number for Foreigners)
2) 700€ administration cost for the private resale
3) Guest certificate
We were told that the concern of the Resort Committee Members regards only the Anfi Beach Club matters and not the Anfi Sales or the Anfi Group’s policy.
If I remember well, also the other Resorts Committee Members received the same reply.
Telling that to Ann and to you all, it doesn’t mean that we had been servile, but I cannot report to you the long discussion that we have had because of the confidential agreement.What I can tell to you is:
1) The new furniture should be ready from the end of January 2012. The furniture change in the apartments will start from the older blocks, beginning with the block 1, the block 2 and so on.
2) The new flowers (Euphorbia) on the balconies will be completely planted in all the apartments before the end of December 2011. The plants are very small at the moment, but the Management assured us that Euphorbia grows quickly.
3) The Management assured us that the wi-fi signal will be strengthened installing two new antennas before the end of December 2011. The Management cannot promise a good signal reception also inside the apartments, but the signal should be enough using the laptops on the terraces.
4) The maintenance fees increase for the year 2012 will be the 0.00%.What about the AGM?
As posted in the forum by Karen, you are already informed that Mr. Jens Schmidt from Denmark has been elected to the ABC Committee, receiving one vote more than Mr. André Truong.
André worked very well with us in the last two Committee Meetings, taking the place of Bruce Bailey. Many thanks for his good help.
A very warm welcome to Jens, Anfi Club Denmark chairman.
183 votes were null. I suppose many of them wasted for voting for Ann.
Anfi Management shared their votes as ever does. I don’t know how many votes are in the Anfi Management hands, but I can suppose about 1300/1500, being the unsold weeks – about the 10/12% of the total ABC weeks.
The total votes were 2551.
In the forum some member posted his surprise about the low number of members that send their votes.
It is not a surprise for me. Only about the 10% of the members vote. It means that the 90% of the members don’t care about the Anfi Beach matters.
This is really frustrating.After the election of the new Committee Member, the chairperson Mrs. Bejie asked if any members attending at the AGM have queries for the Committee.
The queries were many and many of them regarding the N.I.E, the administrative fee of 700€ of the private resale, the impossibility to join in R.C.I. for the private weeks buyers.
The most important intervention was made by a Canarian lawyer. He spoke for 15 minutes citing all the Spanish laws not respected by Anfi Group and citing all the paragraphs of the ABC Constitution not respected.
At the end of his speech he received a very big applause or, better, an ovation from all the members, elected Committee Members included.Mr Martinez promised to speak with the Company for trying to resolve at the best the rise complains.
The AGM ended at 2:10 pm
Saverio
02-11-11 17:51 #48
AnneDoyleThank you ,Savario, you know very well that I understand that you are ‘sworn to secrecy ‘- though the Minutes of the Committtee should and I believe are available to view at the Offices of Anfi are they not ? – I do not think it would be legal for them to be ‘secret. I was NOT asking for you to break confidences I was asking if, and knowing that you are a Member of the uk club if any of the Committee Members had taken up ( OUTSIDE of the AGM or Meeting) the issues that are of very great concern to the Members and if so what were the replies. You have given some but your last sentence is ambiguous – I do not quite understand your last sentence ‘ Mr.Martinez……….’ and specifically what are the coplaints you talk of complaints?
Ann D02-11-11 18:53 #49
SaverioCalo’Hi Ann.
Please my name is Saverio, not Savario.
That apart, many thanks for your nice words.
I do agree with you. My last sentence is ambiguous, but it is exactly what Mr. Martinez told to the members attending at the AGM replying to their complains. It isn’t my fault!
The most important complains were focused on the 3 main topics: 700€ administration fee for the private resale, N.I.E. asked only to the private resale buyers, but not to the new buyers of a week by Anfi Sales, the impossibility to join in RCI buyng a week privately.
Mr. Martinez replied always about in the same way. I will speak with the Company.
I can add that a German lady, tired to listen to the same reply, asked to Mr. Martinez: “You are always telling Company, Company and Company. What is this Company? Is it MAFIA?”
Some member asked about the new furniture, some one else complained for the bad gardens maintenance, for the sun bed reservation, for the weeds in the balcony gardens, etc.
I don’t think that so important like the 3 topics that must be resolved in some way.
In any case, if some Anfi UK Member needs a reply about a specific topic, it is enough that he emails to me directly. I will be very glad to reply as soon as possible.
Saverio02-11-11 20:39 #50
AnneDoyleThen Saverio ( I do not get uptight when people spell my name Anne instead of Ann but I apologise to you) I will email the letter I sent to Luiz and ask yoiu to get replies- they are the same questions and concerns as we have all been asking with regards to sales etc that have been asked in these columns which I can see you read regularly, for months. These are questions which the Committee should have asked BEFORE the AGM so that Luiz (and indeed Luiz was well aware of them as we emailed BEFORE the AGM) so you can be sure he should already know the answers. He is just stalling when he says he will speak to the Company. Who is Chairman of the Committee this year? Why do we have to email you separately? I think that the Members of UK are being very specific- why cannot you answer the questions we are all asking here? If you reply to an individual Member/s then they may inform us here. What is the difference to you replying here?. We have all be waiting for the AGM but STILL we are none the wiser! We are not asking for confidential matters to be given.
I asked Mary to talk about the Exchange of Certificates upon selling of the apartments to bet aken from the Sales Company (as they took it from Continental Trustees – which is where all the trouble started – and before your time on the Committee) and given once more to an Independent Company – like CTrustees where they could not impose arbitarily, any of these charges – was this put to the Committee….I wonder? Are there monies in the Anfi funds for legal fees to fight the Sales Company – we can fight the local Council about the sea wall so why not Sales?) The Spaniard who quoted all those regulations has the right idea. You must realise I am trying to be positive Severio even if play devils advocate. What is the Committee now doing to follow up on Luizs ‘I will speak to the Company’? Surely we do not have to await the NEXT Meeting?
What is our email address please?
Ann03-11-11 00:14 #51
SaverioCalo’Dear Ann, don’t apologize. I don’t care if someone writes wrongly my name. I wrote that only for joking. Ah, by the way, the correct Mr. Martinez name is Luis, not Luiz.
The ABC Chairperson is Mary Bejie. Her and my email adress is published in the Anfi UK Club web page. Our email addresses are available for all the Anfi UK Club Members.
Click “information”, please.
I asked to the UK Member to write separately to me thinking to be kind, giving them all my willingness. May be what I wrote caused a misunderstanding.
I was meaning that some member may have questions extra the main ABC topics and he is afraid to publish his questions in the forum. For example: “why many palm trees in the gardens are white?”, “which will be the new furniture colour?”, and so on.
Many Anfi UK Members email to me their questions and I always reply to them as soon as possible. Why don’t publish that?
Said that, I will be very glad to reply to the rest of your questions, if not restricted by the confidential agreement.
I’m asking to you a kindness because, as someone knows, I am Italian. It should be more easy to me if you repeat your questions writing, for example: question 1) Continental Trustees what are you doing….. 2) What is the Commitee doing to follow up on Luis…. 3) Etc. …
Making your questions in this way, I think more understandable to me your questions and my answers. I think that also the UK Members will appreciate this way.
Regards.
Saverio03-11-11 21:12 #52
AnneDoyleServerio – I will not correct your English – I was brought up that it is bad manners to do that in any language – joking or not! Now, as you have started the questions quite correctly you obviously know them all, so there is no need for me to send a private email. These are the very questions that the uk Members have been asking for weeks on this forum. Do you really expect us all to send you a private email? Why do you avoid to answer them here in public? Please do everyone a favour and answer those very questions you started. Members would appreciate that indeed.
We should all remember that Luiz’s employers are the same employers as the Sales Company are they not -so we can see that he has divided loyalties. The Committees loyalties are to the owners of the Beach Club. You seem to be doing everything except answering their questions? So what ARE you doing I ask again?
Ann04-11-11 16:56 #53
SaverioCalo’Dear Ann,
I know that my English is not perfect. I can hold a reasonable conversation face to face with someone but I do struggle a little when I have to compose a written answer. I have enlisted the help of my English friend living closed my town who is writing this for me so that there are no misunderstandings.
You have raised a number of issues and I’ll try to answer them all.
The Confidentiality Agreement
This was introduced in 2005 after the AGM at which Hans was elected and Paul stood down. I would say Hans and Mary were ambushed by a company which had successfully made earlier changes to the detriment of the owners. I was not at the following Committee meeting so cannot say exactly how it went.
I understand that all the Resort Committee members argued strongly against it. I have been told that at the European Group meeting the following year, everyone was against it but, it seemed, nothing might be done.
Legal action was discussed but funds were not available for such action.
I think the Resort Committee members (including yourself?) would have accepted a confidentiality clause in respect of the company’s private business which might be disclosed at the meeting. For example, if they said they were planning a new resort in Puerto Mogan. However, hands were tied because of lack of funds to mount a legal battle.Trustees
The Trustees should have been there to protect us but, by this time, they were clearly in the Company’s pockets. They had never been enlisted to fight earlier battles on behalf of the members. As an example quoted by you, earlier Committees had accepted the transfer of legal functions from the Trustees to the Company – holding the records of owners and the allocation of weeks. As you said, the rot set in when the procedure for transferring ownership certificates was passed to the Company – before my time which means it was in your time. You have experience of trying to stop the Company riding rough shod over the members’ interests. I would be glad to hear what you tried – it might help us now.Protected Information
There was one concession. If an individual owner raised an individual question with a Committee member, the Committee member had an obligation to answer that question and would not be penalised for doing so. This is why I suggested you ask me privately about any specific issues.Publicising Answers
If the question and answer are made public e.g. via the forum, it is unclear whether that individual owner or the relevant Committee member would be penalised.
I strongly suspect there are Sales Team employees with access to the Forum. The UK Committee has no way of knowing who is a mole and who is to be trusted.Resort Committee
You are correct. Snr Martinez must have divided loyalties. He is an employee of the company and represents the Company interests at Committee meetings. The Constitution gave the founder member two places. There were flaws in the original Constitution which were not picked up at the time and this has given the Company a lot of power. Snr Martinez will always vote in the interests of the Resort Company – he is representing them.Feedback to Owners
Again, I refer you back to your own time on the Management Committee. I went back through old ANFI UK Newsletters and there is not much information provided by you at that time.
I think you reported that the argument given by the company was that the UK group was small and it would be unfair to allow you to share information with only a few owners. I could make the same argument now but I recognise that the Company provides nothing so I do what I can within the limitations imposed on me.Current Issues
There will always be people who are more concerned about replacing the paintings in the apartments than about the charge for the transfer of an ownership certificate but I would answer those with as much integrity as any other.
However, my own view is that the most crucial subjects now are :
1. The transfer fee for private resales
2. The requirement that everyone has a Spanish Identity number
3. Access to Exchange Companies – specifically RCI
Again, I can answer only individual questions. It will mean a lot of extra work for me answering, maybe, 50 emails rather than answering one question on the forum. I apologise for this but it is a situation which I inherited from the previous Committee members i.e. Mary Beije, Paul Krammling and yourself.Legal Action
I was very interested in the Spanish lawyer’s comments at the AGM. I would be happy to talk to him if the UK members would be prepared to fund legal action.I hope I have explained myself better. I think it would be good to meet you again at the UK AGM. Maybe we can have a chat over a coffee and, I think, we will find we both have the same aims – to protect the interests of the owners at Anfi Beach Club.
Saverio
09-11-11 23:58 #54
JonSwattonPutting all the resale week issues to one side for a moment, I would just like to pick up on a couple of points in Saverio’s recent posts…
What I can tell to you is:
1) The new furniture should be ready from the end of January 2012. The furniture change in the apartments will start from the older blocks, beginning with the block 1, the block 2 and so on.
2) The new flowers (Euphorbia) on the balconies will be completely planted in all the apartments before the end of December 2011. The plants are very small at the moment, but the Management assured us that Euphorbia grows quickly.
3) The Management assured us that the wi-fi signal will be strengthened installing two new antennas before the end of December 2011. The Management cannot promise a good signal reception also inside the apartments, but the signal should be enough using the laptops on the terraces.
4) The maintenance fees increase for the year 2012 will be the 0.00%.
All good news, particularly that the maintenance fees will not increase in 2012In the forum some member posted his surprise about the low number of members that send their votes.
It is not a surprise for me. Only about the 10% of the members vote. It means that the 90% of the members don’t care about the Anfi Beach matters.
This is really frustrating.
Agree completely, I can’t believe that so few people bother to vote…. Yes I’m fairly new and perhaps a bit naive about these things but this really is shocking. With the challenging times ahead, we could really make a difference and protect our position if people would vote.The Confidentiality Agreement
This was introduced in 2005 after the AGM at which Hans was elected and Paul stood down. I would say Hans and Mary were ambushed by a company which had successfully made earlier changes to the detriment of the owners. I was not at the following Committee meeting so cannot say exactly how it went.
Whilst I can’t believe that this was agreed at the time, we have to accept that it is there and respect the position of the current committee members in terms of what they are allowed to say publicly.And back to the resale issue now…..
Legal Action
I was very interested in the Spanish lawyer’s comments at the AGM. I would be happy to talk to him if the UK members would be prepared to fund legal action.
Assuming that we cannot resolve these issues ourselves then I would willingly contribute towards the cost of the lawyer. Given this would benefit all members, I would suggest that this be put forward across all of the international clubs. I know it will be a case of the informed few sorting out the problem for the ignorant masses.Saverio, I am not sure if the confidentiality agreement prevents you from answering this but….
1) Were the 2010 accounts approved by majority vote ?
2) Were the non-paying members weeks suspended and returned to Anfi approved by majority vote?In forum: Anfi Beach ClubTopic: Anfi Debt Collectors
21-01-10 23:57 #1
MartinCampbellAnfi Debt Collectors
Hi All
I have just been talking to a couple who have debt collectors chasing them because they can’t afford the true repayment figure. It is 3 x more than the figure that Anfi agreed with them on the sales deck.
I have also been in touch with a couple and one of them is now on medication due to the stress Anfi have caused again by incorrect repayment figures being quoted.
As it says on the front of the Anfi DVD Dreams. What are yours?
I bet these poor people didn’t ever dream this would happen.
Is Anfi’s Customer Satisfaction target 100%, or are we just calateral damage?
Now I ask the UK representative to take postive action to correct this on behalf of his UK Members.
I would greatly appreciate if he will ask Maria Hidalgo what she means when she says "sales staff exaggerate".
I would appreciate it if the UK Committee rep will confirm wether or not he will ask this question.
How many more people must suffer before the Committee take action.
"He who saves one life saves the whole world".
I ask all other members of this site to search thier collective conscience and join in the fight to clean up Anfi, before it goes down the pan.
Thank you for your time and considerations.
22-01-10 08:03 #2
CotswolderRe: Anfi Debt Collectors
Martin,
As I have told you personally, If you submit a point personally to a committee member it will be raised at the committee meeting.Contact me with any relevant points and I will put them forward.
22-01-10 10:40 #3
HarryCoxheadRe: Anfi Debt Collectors
Hi Martyboy,
Reading your posts you come across a very angered man, who has paid a lot of money for a product you don’t want. The couple you are taking to have entered into a credit agreement with their eyes and ears closed to sign a credit agreement without carefully reading it is very stupid.
I think you both need a very good legal advice; to ask committee members to help in these matters is not right.
I have been a member of Anfi UK for about three years and have had the pleasure of meeting large numbers of members at our AGM and at Anfi weeks 18, 19, 20 I would suggest you should try the same you may gain some support.
Rich.jack24-01-10 21:50 #4
MartinCampbellRe: Anfi Debt Collectors
Hi Rich.Jack
You are right in what you say, yes I am an angryman, because what I was told I was buying in no way reflects the reality of what I recieved, and there are others in the same boat as me.
I am happy that you are satisfied with your puchase, it sounds like you weren’t "exaggerated" too.
We are seeking legal advice. If a Member of ABC has been wronged, would it not fall in the remit of the Committee to find out what happened to someone they represent.
Regretabley due to work commitments I am unable to attend this years AGM.
25-01-10 13:23 #5
HarryCoxheadRe: Anfi Debt Collectors
Hi Martyboy,
We’re I am coming from is Anfi UK Members is made up of a number of different owners who have purchased direct from Anfi Del Mar, Resale’s and a mix of both. Who own Floating, Fixed weeks and Points. In general are happy with their purchase and as you say (sit on the manmade beach with our heads in the sand) who then communicate via this site which helps to make our holiday more enjoyable.The Committee are voted in by the happy owners and in turn they do a very good job, as you can read thought this forum when problems arise the committee feedback is excellent.
Your problems is a bit like the cart before the horse, the committee may be able to help improve the sales tactics for future owners, but I cannot see how they can solve yours, sales people do tell lies but I can see this situation is unbelievable and I do hope your legal team get it sorted for you and the others you refer too.
We went on the Anfi sale tour and as you say they are full of promise, at the end the price was £14500 for a one bed in Monte. I was sold on the place and ready to sign, lucky for me my wife wasn’t. We got our free gifts and left, did some research and purchased a resale.
Regards
25-01-10 16:22 #6
MartinCampbellRe: Anfi Debt Collectors
Could you please tell me when I said " sit on the manmade beach with our heads in the sand".
Am I readinging your post correctly in that my and others plight who then communicate via this site which helps to make our holiday your enjoyable.
I have been in communication with someone who given me a greater insight into what the committee do, I have had a member of the Committee speak on my behalf out there and I appreciate thier efforts.
My comments on them are posted else where. I am concerned for those who now find themselves in Financial trouble due to the misselling that occurs at Anfi, it could have been me, but luckily I made other arrangements.
Have some compassion and understanding for us the victims of crime and the misrepresentations. It will bite everyone in the butt when it catches up with Anfi.
25-01-10 16:57 #7
arkwrightRe: Anfi Debt Collectors
The heads in the sand comment can be found here:
https://www.anfiukmembers.co.uk/cgi-bin/yab…num=1262010203
In the "Problems with Anfi Sales Methods" topic and posted Dec 28th, 2009, 2:23pm
25-01-10 17:33 #8
MartinCampbellRe: Anfi Debt Collectors
I stand informed thank you Arkwright.
25-01-10 17:44 #9
arkwrightRe: Anfi Debt Collectors
Quote Originally Posted by 634F5C5A574C41571E1C2E0
Could you please tell me when I said " sit on the manmade beach with our heads in the sand".Am I readinging your post correctly in that my and others plight *who then communicate via this site which helps to make our holiday your enjoyable.
I have been in communication with someone who given me a greater insight into what the committee do, I have had a member of the Committee speak on my behalf out there and I appreciate thier efforts.
My comments on them are posted else where. I am concerned for those who now find themselves in Financial trouble due to the misselling that occurs at Anfi, it could have been me, but luckily I made other arrangements.
Have some compassion and understanding for us the victims of crime and the misrepresentations. It will bite everyone in the butt when it catches up with Anfi.
I don’t think rich.jack meant that at all. Mind you from what I have heard he’s usually got his head in the sand looking for his golf ball in a bunker25-01-10 22:39 #10
HarryCoxheadRe: Anfi Debt Collectors
Hi Martyboy, I will try and answer one at a time.
1. Arkwright Answered
2. What I am saying is the majority of Anfi UK owners on this site are happy with their Purchase and tend to inform each other on ways to improve their next visit.
3. You say the committee have spoken on your behalf that’s great. I am pleased you are getting the support you require. Do remember the committee are only a buffer between them and us.
4. I cannot speak for comments elsewhere?
5. I do feel compassion and understanding for any person in financial trouble due to Anfi del mar misrepresentation. (This could have been me) I would be more than happy to support any member of Anfi Uk group who this has happen to.
Regards
26-01-10 12:42 #11
MartinCampbellRe: Anfi Debt Collectors
Hi All
I have said before that I realise most people who read this site are happy owners, and I am happy for them. I can especiallyunder stand your happiness RichJack as you bought resale and saved thousands.
I appreciate your comments about supporting aggrieved owners like me, would you know support me by providing me with a statement stating your experiences of lies told at ABC by the Sales Staff.
See Yow
02-02-10 20:11 #12
MartinCampbellRe: Anfi Debt Collectors
5. I do feel compassion and understanding for any person in financial trouble due to Anfi del mar misrepresentation. (This could have been me) I would be more than happy to support any member of Anfi Uk group who this has happen to.
Regards
Back to top *« Last Edit: Jan 28th, 2010, 9:46pm by rich.jack »Cheers for the empty retoric Rich Jack
04-02-10 09:27 #13
HarryCoxheadRe: Anfi Debt Collectors
Do You Mean Rhetoric?
04-02-10 16:29 #14
MartinCampbellRe: Anfi Debt Collectors
Thanks for the spelling lesson, but I was hoping for some of the "offered" support in the form of a statement.
See Yow
10-02-10 16:49 #15
Guest
Re: Anfi Debt CollectorsHi Yowl
Below is a reply from Maria Hidalgo, Customer Services Manager at Anfi, replying to a list of questions put to her. The X are blanked out names to protect the innocent. You will see by her answers the utter contempt she has for the Anfi customer, especially illustrated in No3, how can you have true knowledge of the product if it is exaggerated?This only goes to reinforce by belief that Anfi are a law to them selves and will cheat and steal at every given opportunity.
———————————————————————————
Dear Mr Campbell,
please find below our comments marked in blue:1. How are your investigations going with regard to this point, have you interviewed all the staff involved?
As already explained we have been in contact with our Sales Director to inform him about your disappointment at the point of sale. However and as mentioned in several occasions, all our contracts complied with the Spanish legislation in terms of Timeshare and before any agreement is signed by any of the parties it goes trough a verification process to make sure that members understand what they are about to sign. Your case was never different and you indeed went through the verification process with an Anfi verification officer. You signed the agreement with full knowledge of the product purchased and had the reflection period to cancel the contract if required.2. What is the historical reason for not releasing the minutes, i.e. how did this come about?
Members are always informed about the running of the Club via de AGM minutes, Club News, Club reports and Committee Members. The documentation you ask for (Minutes of the Committee meetings) has never been available to members but to the elected members of each club. If for any reason you do have particular interest for any issues, please contact the ABC Committee Members (you have already via Mr. XXX).3. I am sure that you can remember my meeting you on Thursday 17th December 2009 in the presence of Mr. XXX (who sends his regards) and Snr Emilio Rodigmez at the Legal Department offices within Anfi, during the conversation you stated that the Sales Reps "Exaggerate", I would be most grateful if you could give me an explanation of what you mean by "Exaggeration" in relation to the facts?
In relation to our conversation back in December 2009, we did mentioned and like in any formal business, all agreements at Anfi are done in writing and after the verification process is finalized. I did say that in some occasions and in any type of business, sales techniques can be done with some exaggerated manners, especially due to the fact that these statements are always unwritten. For this cause Anfi makes sure that any member joining the Club has the knowledge of the product and the understanding by providing a verification process before any signature takes place.4. Who are ALL the Directors of the ANFI Group and what are their email addresses?
In relation to Customer Services at the Anfi Group, I am the head of the area and with full empowerment in my business division. As you can understand, the Anfi Board of Directors does not handle members request as the organization has a full structure for customer relations.
5. How close to a resolution of our complaint are you?
As already mentioned, we have arranged the necessary to clarify the issues you reported (Barclays and reservations system) and from our end we reckon the issues are clarified. Barclays has already been in contact with you and we have deeply explained how the Anfi Vacation Club reservations system functions. We have also offered you the opportunity to use the rights of use from the 2009 week as it was lost and never used by you. However should you feel that something else should be done from Anfi´s side, please let me know.
6. If we are not happy with your judgment what is our next step to give you a final chance to clear your names, before we go public?
If you consider this issue should go public, please fell free to do it. We have already informed you that our Legal Department is at your entire disposal for any further clarification your legal advisors might require.
Should you require any further information or assistance from our end, please do not hesitate to contact us.
Kind regardsMaría Hidalgo
Grupo Anfi
Customer Services Division
Manager
Tel: (+34) 928 152 970 / Ext. 5675
Fax: (+34) 928 736 422
Mobile: 696 932 636
http://www.anfi.com
———————————————————————————
If there is another assistance blah blah, don’t make me laugh, they can’t even answer the above questions or the countless other questions I have put to them.Text deleted as ABUSIVE. *Please respect the group forum rules when you posr. Abusive lanquage will be deleted
See Yowl
10-02-10 20:48 #16
mitchRe: Anfi Debt Collectors
when you say people who support anfi are scum from satans bowel I do hope you dont mean people who own at anfi ,pay maintenance fees and spend money in the complex.
10-02-10 21:14 #17
MartinCampbellRe: Anfi Debt Collectors
If you are one of those that support Anfi in the lies they peddle, the manner in which they fraudently extract monies through those lies, accept Anfi’s attitude of "exaggerating" being a standard business practice, then you have passed through Satans rectum with the Sale Staff.
If you are a happy owner, then good for you, but please spare a thought for those that are now in dire financial difficulties due to Anfis less than ethical business practices.
If Anfi goes to the wall due to my legal action and following actions and you loose your "investment" I apologise in advance.
Hope that clarify things for you.
See Yowl
11-02-10 09:31 #18
AJRRe: Anfi Debt Collectors
Martyboy
You have had your say, and I for one think you haven,t a leg to stand on from your post on Anfi,s replies to your questions. Also if your launguage (as shown in your last two posts) too Anfi is the same, I would be very careful that you don’t end up in court.
Enough is Enough11-02-10 10:10 #19
Robert DicksonRe: Anfi Debt Collectors
Martyboy
Clearly you are not a happy man, and I and many others on this site will have sympathy for you. When you buy directly from Anfi, as said in Anfi’s reply, you have to go through the verification process. (we had to do it twice as we upgraded) During that period, our rep Miguel was not allowed in the office to interfere and everything was explained in detail. This process, from memory, took about 30 minutes. That is then your opportunity to iron out any ‘irregularities’ between what you have been told and what you are being sold.
So as not to cloud our decision, they would not let us take in any of the champagne they gave us.
When spending a large amount of money on ANYTHING, get it in writing if you are unsure.
I am a car salesman and I appreciate how easy it is to get ‘caught up in the moment.’
I am sure you got a large folder from Anfi with all sorts of legal stuff in it. Did you go through it?? I did, and went back down the next day to get something clarified.
The way Anfi, and any other organisation will be looking at it is that you have been given every opportunity to go through everything (verification and cancellation period) and decided to proceed with the purchase.
We cancelled when we got home. Not through anything that Anfi told us, just after realising what we could buy it for resale.
I hope you can find the funds to pay for it.
You own it. Try and enjoy it!!!
I wish you every success in your action if you feel so strongly you were mis-sold. However I also believe you don’t have a leg to stand on.Regards
Robert
11-02-10 11:14 #20
MartinCampbellRe: Anfi Debt Collectors
Quote Originally Posted by 332E2325262D20410
MartyboyClearly you are not a happy man, and I and many others on this site will have sympathy for you. When you buy directly from Anfi, as said in Anfi’s reply, you have to go through the verification process. (we had to do it twice as we upgraded) During that period, our rep Miguel was not allowed in the office to interfere and everything was explained in detail. This process, from memory, took about 30 minutes. That is then your opportunity to iron out any ‘irregularities’ between what you have been told and what you are being sold.
So as not to cloud our decision, they would not let us take in any of the champagne they gave us.
When spending a large amount of money on ANYTHING, get it in writing if you are unsure.
I am a car salesman and I appreciate how easy it is to get ‘caught up in the moment.’
I am sure you got a large folder from Anfi with all sorts of legal stuff in it. Did you go through it?? I did, and went back down the next day to get something clarified.
The way Anfi, and any other organisation will be looking at it is that you have been given every opportunity to go through everything (verification and cancellation period) and decided to proceed with the purchase.
We cancelled when we got home. Not through anything that Anfi told us, just after realising what we could buy it for resale.
I hope you can find the funds to pay for it.
You own it. Try and enjoy it!!!
I wish you every success in your action if you feel so strongly you were mis-sold. However I also believe you don’t have a leg to stand on.Regards
Robert
Hi Yowl
Our verification process was over in a few minutes, when signing pages were open at the signature page, we were constantly reassured that what was in the contract was no different than we had been told.
Is a contract not verbal as well as written?
Is "exaggeration" has Maria Hidalgo confessed too, unethical? If Anfi are so confident of thier product why do they have to "exaggerate", why are the papers that these "exaggerations" written upon destroyed?
You say if in doubt get it in writing, we couldn’t even get the actual figure for maintenance fees spoken.
Surely the theives and cheats that describe them eslves as Sales Reps should be selling what the contract says with ZERO deviation.
you also say
"You own it. Try and enjoy it!!!"
The thing I would enjoy most is seeing the whole complex slip into the Atlantic, and the Staff burnt at the stake, and yes I would gladly light the fire.I appreciate that you are happy with your purchase and I am happy for you.
Ask yourself this questions, who is in the wrong here, the idiot (i.e. me) who trusted Anfi, or Anfi who abused that trust with lies and deception. Remember who the mugger is and who the mugged are!!!!
See Yowl
Martyboy02
11-02-10 19:30 #21
JohnBarracloughRe: Anfi Debt Collectors
Hello Martyboy
You know, there’s a very easy way to tell when Anfi sales staff are lying. Their lips move. Most of us have known that since before we bought and for that reason, have nothing at all to do with them when we go back. We just get on with having great holidays at, whatever you may think, is a fantastic place to do that.
You’ve very obviously been mis-sold in the worst way, but what I’m not clear about is what exactly you expect this group to be able to achieve that you cannot yourself. We can offer all the verbal support in the world, even have a whip-round and send Bruce over to make representations but it wouldn’t make any difference because you’ve clearly locked yourself in contractually. If that were not the case you’d cut your losses and just walk away. I’m assuming that’s not a possibility?
For clarity though (and forgive me if you’ve explained previously), what exactly do you expect the group to be able to achieve for you and how, other than expressing our support?
John
11-02-10 20:58 #22
mitchRe: Anfi Debt Collectors
when we bought at anfi we were given the tour then given a price.we agreed the price and were given a contract to read.we were given time to read it and offered more time if we needed it.our sales rep told us to walk aroud and speak freely to anyone who owned there as anfi had nothing to hide.we signed the contract but chose not to accept anfis offer of finance.we were moved in immediately and again were free to ask any questions of anyone so this was not someone set up by the rep.we were promised a voucher to cover the return flight the folowing year,a free airport transfer and a slap up meal.we got all of this without any fuss.maybe there are two anfi del mars.
11-02-10 21:21 #23
CotswolderRe: Anfi Debt Collectors
Quote Originally Posted by 567A696F627974622B291B0
If you are one of those that support Anfi in the lies they peddle, the manner in which they fraudently extract monies through those lies, accept Anfi’s attitude of "exaggerating" being a standard business practice, then you have passed through Satans rectum with the Sale Staff.If you are a happy owner, then good for you, but please spare a thought for those that are now in dire financial difficulties due to Anfis less than ethical business practices.
If Anfi goes to the wall due to my legal action and following actions and you loose your "investment" I apologise in advance.
Hope that clarify things for you.
See Yowl
I am sorry Martin,
The UK Members’ Group is a social organisation for owners at Anfi to enjoy social contact, information and assistance with their holidays and their enjoyment of Anfi holidays.
Please re-read our group constitution if you are unclear on what our aims are.
We are totally independent from Anfi Management and have no say over what they do.
We can try to help where we can and I have done so for you.Your language and attitude is now getting abusive and we ask you to stop.
We all have sympathy for your plight but your comments are wearing a bit thin.
If you continue in this vain you will lose any sympathy you have.I ask you politely to moderate your tone and put your points across in an acceptable manner.
I will also answer a question in your last post "Who is in the wrong here ?"
It is NOT the Anfi UK Members’ Group or its members. Please remember that12-02-10 10:01 #24
MartinCampbellRe: Anfi Debt Collectors
Quote Originally Posted by 24070C0F030C620
[quote author=567A696F627974622B291B0 link=1264118227/16#16 date=1265836453]If you are one of those that support Anfi in the lies they peddle, the manner in which they fraudently extract monies through those lies, accept Anfi’s attitude of "exaggerating" being a standard business practice, then you have passed through Satans rectum with the Sale Staff.If you are a happy owner, then good for you, but please spare a thought for those that are now in dire financial difficulties due to Anfis less than ethical business practices.
If Anfi goes to the wall due to my legal action and following actions and you loose your "investment" I apologise in advance.
Hope that clarify things for you.
See Yowl
I am sorry Martin,
The UK Members’ Group is a social organisation for owners at Anfi to enjoy social contact, information and assistance with their holidays and their enjoyment of Anfi holidays. *
Please re-read our group constitution if you are unclear on what our aims are.
We are totally independent from Anfi Management and have no say over what they do.
We can try to help where we can and I have done so for you.Your language and attitude is now getting abusive and we ask you to stop.
We all have sympathy for your plight but your comments are wearing a bit thin.
If you continue in this vain you will lose any sympathy you have.I ask you politely to moderate your tone and put your points across in an acceptable manner.
I will also answer a question in your last post "Who is in the wrong here ?"
It is NOT the Anfi UK Members’ Group or its members. Please remember that[/quote]Thanks for your words of advice Cotswolder.
Thank you all for your words of sympathy. As long as you continue to enjoy Anfi you will be inadvertantley and unintentionaly supporting thier fraudulent activity.
When you sit in Anfi enjoying the experience have a thought for those who are less fortunate than yourselfs.
See Yowl
18-02-10 09:26 #25
PoppyatanfiRe: Anfi Debt Collectors
Sorry if I have missed something in following this thread but is there not now a ‘cooling off’ period so you can cancel if you decide it is not for you?
When leaving Anfi three weeks ago we shared a taxi with a couple who had been hijacked off the street and ended up buying a week at the beach club. They were with the Rep for nearly 8 hours (including lunch and dinner) and did feel under pressure to sign. They then spent the rest of their week’s holiday at ABC which they enjoyed. However they felt it was not for them and so they met with the Rep on the morning of leaving and cancelled. We understand that the Rep was not ecstatic but the ‘deal’ was cancelled and they seemed to have a copy of the signed paper confirming it.
As I say, sorry if I have missed this being raised somewhere but I thought that there was such a period. A friend of ours who used to be a Rep at Anfi told us there was utter panic when it first came in but in the end they did not find it made much difference.18-02-10 11:04 #26
CotswolderRe: Anfi Debt Collectors
Hi Poppy,
A lot of this thread spilled over from another forum where martyboy has been expounding his thoughts on the Anfi Sales practices and everyone else connected to Anfi.
Only yesterday I had a call from someone who returned from Gran Canaria on Monday having bought there last week. They had come to the impression that, after all, the purchase was not for them and wanted suggestions as to what they should do.
I gave them the options and the decision is now theirs. They can keep with it or cancel. They have, though, researched their purchase and now can make up their own minds.
Martyboy had the same options but chose not to follow them. Now he is complaining that he has been missold.
I do believe there are some exaggerations being told by the reps but, as we have nearly all been there, there is a verification process and cooling off period to sort out any misgivings.
There are some very strange stories about the finance deals being offered which I think is wrong and needs to be addressed my management20-03-11 16:29 #27
ianbalOh dear……… He seemed very angry.
I don’t like to see banned under someones name.
I wonder what he wanted everyone to do ?
Stage a mass protest ? I don’t believe we’re all there at the same time are we ?
Withold our maintenance fees ?………. that makes sense !… Not !
Get Bruce tooled up?
Seriously, I do feel sorry for the guy (i’m sure most of you do) but it is one of those dreadful “buyer beware” issues.
They tried to sell us what we didn’t want when we bought a few years back, not the rep, but Anfi sales. However, we did read the contract and they amended it there and then. Technically, we still didn’t sign for what we truely wanted, We signed for Puerto but wanted Beach. They assured us we would be able to flip to beach as soon as an apartment became available…….. We did have to hassle them, but we got beach in the end.21-03-11 08:50 #28
JonSwattonHe got all his money back in the end from what I can recall, although it was a long hard struggle.
My personal view, from a few exchanges that I had with him on another forum, was that majority of his frustration was with himself (He struck me as a bright guy) for not using his cooling off time to fully review what he’d done and see if it really was right for him.
The cooling off period is vital and I for one am delighted that it’s there. I speak from experience
22-03-11 20:50 #29
Robert DicksonPartyMonkey
I totally agree. The cooling off period IS vital.
Again, I speak from experience. I loved Anfi, bought, came home, looked on line and saw how much I could save in the resale market.
I am definitely delighted it’s there.Regards
Robert
27-03-11 13:42 #30
JohnBousefieldhi my name is irene we brought a 1 bed in anfi but when we got home we canceled the contracted ad brought of internet for a lot less then anfi are chargeing i know it is easy to get caught in the hype as we nearly did
In forum: Anfi Beach Club20-08-10 13:39 #1
AdministratorInflatable Hour – Feedback Please
Originally posted by PartyMonkey – 6th June 2010
Hi all,
I am mindful that the policy at Beach club is for no inflatables/balls etc etc to be permitted in the pool.
20-08-10 13:40 #2
AdministratorOrginally posted by Mullinut – 7th June 2010
Hey Party Monkey
That sounds like a good idea to me, Im not a beach club owner however i think that there might be quite a few parents on here that would think that an inflatable hour would be nice where ever you own.
Diana
That said, when we were there in April, some children were using inflatables, balls etc and were generally being pretty sensible. There didn’t seem to be any enforcement of the policy either by others around the pool or the pool staff.
I have stayed at both the Wimpen resorts in Lanzarote and instead of a total ban on inflatables etc, they have ‘inflatable hour’ twice a day, between 10am-11am and 4pm-5pm, where the kids can go mad with the inflatables.
Seems to work pretty well and I just wondered what others thought about this concept for Beach club?
This way, kids can have two hours a day of fun on their lilos etc and at all other times, you can have a swim without an inflatable dolphin or whale go whistling past!
Cheers,
Jon
20-08-10 13:41 #3
AdministratorOriginally posted by PartyMonkey – 7th June 2010
Hi Diana,
Fair point and in fact it would probably be better if it was applied across the whole resort, or at least to more than just one club.
I guess the danger of just having one club with the rule could be that more families from the resort would congregate at, say, Beach Club and then this puts pressure on the sun lounger availability…….. hmmm… maybe I should have thought of that…
Cheers,
Jon
20-08-10 13:42 #4
AdministratorOriginally posted by Oldwomanchris – 7th June 2010
Hi,
just a word of warning – seen many times when our children were young at other resorts. Parents often will not/do not supervise their offspring in the pool. If you allow inflatables, some will turn up with large oversized models. Children/young teenagers, even if only for two hours a day, pushing etc through the water with inflatables, with no reguard for anyone elses safety as they get more excited and wraped up in their games can be a pool emptying experience and spoil others enjoyment of pool/holiday. When our children were younger at ABC and wanted inflatables we took them plus friends made at club (with consent of parents) to the beach and went in the sea with them- closely supervised. Also the space these inflatables take up when not in the pool – hard enough to get a sun bed some days without inflatables stored on them as happens in some other resorts.
kill joy i may sound but i wouldnt want to be a life guard either.20-08-10 13:43 #5
AdministratorOriginally posted by PhilDaymen – 7th June 2010
Hi
We are owners and have stayed at a number of resorts that have inflatable periods in the pool, and it seems to work. It also gives the lifeguards an easier life, in allowing inflatables during specified periods, making it easier to tell people to take them out at others.
Phil20-08-10 13:45 #6
AdministratorOriginally posted by Mullinut – 8th June 2010
Yes you could have a point there with oversized inflatables, however we should remember that Anfi is a family place with kids of all ages (hmm i’m still one sometimes ) and I really can’t see that anyone would have a moan about the kids for – say – 2 hours a day have the chance to play with their inflatables in the pool.
Specially not when you can be at the pool from early morning till late afternoon – what is 2 hours???? Waterpolo is usually a noise event and can sometimes be a bit wild. But its fun to watch and I’ve had a few laughs watching the game.
Surely people who think this is not on could go to the bar or simply watch them and maybe have a giggle over the children having such a brill time at the end of the day that’s why they go on holiday isn’t it??
And with regards to supervising, as a mother of 5 – yes 5 – I know that in the end it is the parents responsibility to make sure their kids are safe in the pool – but I have a few times seen that the life guard treats his / hers shift as slouching and seen them read books talking on mobiles etc. To me that is totally NOT acceptable, they are paid to look after pool users and should be alert and constantly going round the pool. I do not think that you are a kill joy – but not everybody likes the beach and every thing covered in sand.
Dianaoh and another thing….inflatables in the sun loungers to me will be treated the same way as towels – when I am sure its been there longer than it should be, I remove them….fold the towels nice and neat and put them to the side.
And 9 times out of 10 the owners do not say anything or get angry as they know they should not be doing it.
20-08-10 13:47 #7
CotswolderOriginally posted on 8th June 2010
Hi Jon,
If you would like this suggestion putting forward please email me and I will add it to the agenda for our next committee meeting at ABC
20-08-10 13:50 #8
AdministratorOriginally posted by PartyMonkey – 8th June
Thanks Bruce, I will certainly do so.
Cheers,
Jon
12-11-10 13:58 #9
JonSwattonHi Bruce, was this matter raised at the most recent committe meeting and if so, how did it go ?
Cheers,
Jon
12-11-10 15:12 #10
CotswolderYes, It was raised but not agreed. It was felt to be too intrusive on those who wish to relax in the pool.
It was felt that, when children have inflatables in the pool they get too rowdy.12-11-10 22:11 #11
JonSwattonOkay thanks Bruce
Have to say very disappointed by the committee’s attitude to this. The whole point of the 2 x 1 hour sessions was to allow them to be rowdy in concentrated bursts and then give the bathers the pool back to relax for the remaining 8-10 hours of the day.
Any chance it can be tabled again at the next committee meeting…. and perhaps it may get more support from other members/parents next ti
13-11-10 08:28 #12
CotswolderWe will table it again in February. Might be able to do something relating to the middle section of the pool as I feel it could be OK there.
14-11-10 10:51 #13
SeanHassallWe stayed at Peurto from 18th Octotober – 1 Nov and started to use Beach club as it was always previously a better location for use. The first week was bad for sunbed reserving with all the beds around the kids pool gone by 8am !! but most not occupied until at least 11.30am and quite often by people without kids ? This, I fined ant social and severly bad mannered which ruins the anfi experience for other. The second week was even worse and the conduct of kids in the pool had many issues. Very sadly it was the Brits as i could understand the frequent four letter words. Their behaviuor was even worse. The life guard had no control so there is no way they could control and inflatable hour. The difference with an organised event ie. Polo, is that there is a person in control and organising the event. We evntually moved up to gran and Monte as it was far more civilised and they have the sunbeds under strict control. Very few were reserved and everyone turning up got a bed. We return on the 8th Jan for another 2 weeks and just hope the situation is better otherwise we will avoid Beach Club !
14-11-10 21:32 #14
JonSwattonSean, the whole point of a specific hour is to give the lifeguards a simple and easy to enforce policy. Inflatables are fine at specific times of the day (which everybody would be made aware of) and at the rest of the time, there is a complete ban.
In theory, there’s a complete ban now but this policy is about as much use as a chocolate fireguard as everyone ignores it. At least this way, kids can enjoy their inflatables at set times, so hopefully, everybody compromises a little and it works.
With regard to the reserving of sunbeds, off topic slightly but I totally agree – downright bad mannered and very selfish. Perhaps if the kids can’t have an inflatable hour, they could have a ‘throw the towels from the reserved sunbeds in the pool” hour.
15-11-10 18:37 #15
MoiraPinchinSend a message via Skype™ to MoiraPinchin
The inflatable hour sounds good but would have to managed very carefully as the reason a lot of places have banned them is due to children being drowned due to lifegaurds not being able to see the bottom of the pool properly.
Throwing towels into the pool would be great, only thing it would be Anfi’s towels.15-11-10 19:48 #16
Gerry EdwardsI would certainly support an inflatable hour in the middle pool as long as it is enforced.
Gerry
15-11-10 21:40 #17
hinchleycan i ask why are we asking if inflatables can be allowed if, even though there is a ‘complete ban’ on them ‘everyone ignores it’. Could this be because the parents know that their child could be asked to remove their inflatable if they get too ‘frilly’ or ‘silly’ so they make sure their child keeps their behaviour in check (not suppose to, so keep it quiet and you’ll get away with it) .
To many parents now work under the flag of ‘i’ll do what i want and as long as the kids dont trouble me its fine. complain to me about my kids behaviour and your a kill joy’. This is a problem in all classes – how many parents now send their children to the pool with towels and to use the pool hour/s before they arrive or while they go for a drink?
i’m not a kill joy, i work with families just like this, week in, week out , where the children have not had to think about how their behaviour affects others.
heres a solution – inflatable hour but only if parent/carer are in the pool and are within 2meters from inflatable at all times!
keep the pool inflatable free – pool saftey first.
use the sea for inflatables with parents supervision – just we did with our 4 children and friends made at ABC (with their parents concent).
moto to live by – should just be a trouble to me and no one else. thats anything i do or the children did.16-11-10 20:58 #18
JonSwattonPool safety must be a priority – Perhaps the lifeguards (or their employer if not Anfi) could be consulted for their views. Ultimately, it’s they that would be responsible to manage the safety of it. If they don’t feel comfortable, then there’s no point in taking it to committee.
And despite what Hinchley might think, I was not proposing this so that I could allow the kids to have two hours of high spirits a day whilst I s*d off to the bar. I would still like to think that the people you describe are still very much in the minority.
17-11-10 09:23 #19
CotswolderQuote Originally Posted by JonSwatton View Post
Pool safety must be a priority – Perhaps the lifeguards (or their employer if not Anfi) could be consulted for their views. Ultimately, it’s they that would be responsible to manage the safety of it. If they don’t feel comfortable, then there’s no point in taking it to committee.And despite what Hinchley might think, I was not proposing this so that I could allow the kids to have two hours of high spirits a day whilst I s*d off to the bar. I would still like to think that the people you describe are still very much in the minority.
Unfortunately Jon these people do not appear to be in the minority. There are many parents happy to let their kids run riot as long as the don’t disturb their peace and quiet on their sun bed or in the bar.Security and lifeguard issues are always on the committee agenda as things do not seem to improve from one meeting to the next.
There is a problem here, as with other places now, that, if a lifeguard tells a kid off the parents will remonstrate with the lifeguard not back him up. Some of the worst are the Brits and the Russians.IMHO long gone are the days that I remember. If I got caught scrumping and got a belt round the ear from the local copper when I got home I got another from my dad, mainly for getting caught in the first place.
Nowadays every parents little darling never does anything wrong.17-11-10 12:48 #20
JonSwattonThanks Bruce,
A sad reflection on society today but one that I can say categorically I do not subscribe to. No point in having a lifeguard tell a child not to do something for their own safety for the kids then to see the parents question the lifeguard’s judgement. Clearly, the child will just assume that any figure of authority is then to be ignored.
I do not want this proposal to in any way endanger the lives of any children and whilst I have had first hand experience of it working well at other timeshare resorts (Wimpen resorts in Lanzarote), it strikes me that the general behaviour around the ABC pool (of which I admit I only have limited experience) perhaps is not condusive to this suggestion
Will leave it to the committee. I’ll be visitintg again next August and depending on what behaviour I observe, perhaps I’ll propose it again.
Cheers,
Jon
17-11-10 14:48 #21
CotswolderI, too, have experienced authority working at other resorts, however, Anfi seen to pass by. The reules are there for all to see and should be upheld but…………..it would seem they are only there for everyone else.
There are some things I could report after visiting for the past 16 years18-11-10 17:02 #22
hinchleysorry PartyMonkey if you thought i ment you. i was speaking in general. must be attending to many meetings (and speaking in general terms)
18-11-10 22:51 #23
JonSwattonNo probs Hinchley……. I was having a ‘grumpy moment’ when I responded. Appreciate that you were talking generally.
I guess my biggest beef in all of this is that it SHOULD work. If the current rules were adhered to and the lifeguards were taken seriously by the punters & their kids, then with a bit of compromise all around, perhaps the younger kids could have some safe fun on their lilos etc. at set times. Perhaps the lifeguards don’t give off much of an air of authority and that’s part of the problem.
End of the day, no matter how frustrating, it’s not worth an injury or even worse !
In forum: Club Monte Anfi15-05-12 13:47 #1
Andy MatthewsPool Safety and general ‘behaviour’
This has been a ‘hobby horse’ of ours over the years. Recent visits showed some improvement but on our last visit things appear to have deteriorated.
We spend our time around the pools at the ‘kids club’ end. We had a father teaching his children ‘head down’ dives, ‘bombing’ and, the ultimate, chucking them out of the Jackuzi into the pool. The kids then decided it was ok for them to jump from the Jacuzi whenever they liked and progressed to ‘head down’ diving from the Jackuzi wall. After that the Jackuzi was often full of very young children taking turns to jump while their parents blissfully ignored them. Another father was quite happy to throw his children around in the pool, two of them narrowly missing my head. You were never sure when another body would come hurtling by. In general, all the ‘rules’ displayed were totally ignored. The lifeguard only left his post at the other end of the grounds at 4pm to help rearrange the loungers and totally ignored the antics highlighted above. In fairness, a relief lifeguard did curtail it on the few occasions she attended but, generally, the pool was mayhem.
Glasses were regularly brought to the pool from the apartments, many of the balconies were festooned with towels and other objects. Generally the whole atmosphere seems to have taken on an entirely different characteristic to that which we were asked to sign up to when we first bought. We still love the place. However, while we accept that change is inevitable, it does seem as though behaviour is becoming less considerate.
18-05-13 14:02 #2
Andy MatthewsPleased to see ‘lifeguards’ more in attendance, now all they need to do is apply the rules and be particularly prepared to talk to the misbehaving adults as much as they chase the kids.
25-05-13 03:34 #3
759_HannieOh yes Andy, its our hobby horse too. Also it is very distressing to watch. Parents throwing children into the pool, or standing them on their shoulders and dumping them in mid pool really terrifies me. A lot of it happens when the life guard goes off duty. that hour between 6 and 7 is lovely at this time of year, but these gurriers ruin it for the rest of us. and yes, the wet swim suits and towels are put on the balconies, and people pull their sun beds across the paths making it impossible for others to move. Most of the members are very particular about keeping the place in perfect condition, but a different element has crept in. It happens… hopefully they are not owners?
7-05-15 12:50 #4
Andy MatthewsHere I go again! Firstly, the attendants are trying very hard with some level of success. However, some of our observations were horrendous. We had a ‘hard core’ of Dutch/German parents who took great delight in teaching their offspring how to look out for the attendant before teaching them how to dive, jump, bomb, somersault, jump off the hot tub wall etc. and generally cause mayhem.
Even worse, considering the pool ‘rules’, on one day we had a young girl in charge of ‘kids club’ who did pretty much the same so that, in combination with the parents mentioned above, there was complete uproar. Even worse, the young girl mentioned above had a ‘part piece’ of swinging the kids, assisted by those same kids, of swinging them by arms and legs into the pool; bearing in mind some of the smaller kids may not yet have the strength to do it, they all had wet hands and could easily have slipped and thrown them into the wall. THERE IS AN ACCIDENT WAITING TO HAPPEN!17-05-15 13:04 #5
Kuldip & DawnHi Andy
what pool was that??
We are at Monti next week hope it doesn’t happen whilst we are there.Dawn
17-05-15 13:25 #7
Andy MatthewsThe large one at ‘kids club’ end. Hopefully the main culprits will have left by then! Unfortunately, it only takes a few to affect many, without them it was glorious.
20-05-15 11:36 #8
shaunandmagsWe had the same problem when we stayed in Monte last October, it got so bad we ended up using Puerto pool where it was peaceful. The Jacuzzi was out of bounds as it was always taken over by kids using it for dive bombing into the pool and also running and jumping into the pool. We have also noticed a lot more people taking a mattress from another bed and doubling it up with theirs so they have two mattresses. The lifeguards never stayed at that end, just occasionally walked up there, had a look, and went back again, doing nothing.
18-08-15 19:00 #9
Andy Matthews… and then I watch the ‘promotional’ video on Anfi’s own site! Somersaults, jumping off platforms ‘en masse’…! What chance do we have of getting them to see sense?
In forum: Club Monte Anfi05-11-14 17:56
Karen PearsonSend a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Monte October 2014 Committee Meet
1Send a message via MSN to KarenPearson Send a message via Skype™ to KarenPearson
Monte October 2014 Committee MeetingMonte Report
23rd October 2014The October meeting was primarily a budget meeting to set the maintenance for 2015. Carrying forward a small surplus from this year despite an overspend on the pool had management suggesting two increase alternatives. The lower level was 1.61% and the upper lever was 1.71%. Bearing in mind we have had only a 3.6% increase over the last 5 years of which 2 years had no increase we felt that the increase was quite reasonable. To keep the increases down in the bad times we reduced the contribution to the replacement fund from 13% to 11.2% on the understanding that it would increase to 14% by 2017. That is well under way and on target. These increases quoted do not take into account the Vat increase in 2013.
So we settled for 1.65% increasing the replacement fund contribution to 13% to give the fund more strength for the coming years. In summary this figures are as follows
1 bed up from €529.70 to €538.44 (up €8.74)
2 bed up from €635.65 to €646.14 (up €10.49)
2+2 penthouse up from €743.82 to €756.10 (up €12.28)
2+2+1 penthouse up from €873.55 to €887.97 (up €14.42
3+3 penthouse up from €934.51 to €949.94 (up €15.43)The pool was completed and open in July. It looks great and is in keeping with our 5 star resort rating in our opinion. It was not without its problems though because issues found during the refurb indicated it was a wise decision to do this work as a pipe was burst and leaking. This has been replaced but was responsible for a significant overspend.
The next big expenditure through the replacement fund is the installation of shower doors. With careful planning we plan to spread the work over two years to minimise disruption and have a lesser effect on the hit to the replacement fund.
TV continues to be somewhat of an issue but Anfi seem to me getting generally on top of it. The TV comes through the Internet now which is why you get some buffering at time on most channels. But BBC 1&2 and ITV and Ch4 wee there when we were there in October.
Wifi in the common area has been deteriorating and we were promised it would not be subject to change when the apartments were upgraded. We have been promised this will be address before the end of the year.
We have asked that Anfi look at Bluetooth adapters for linking with the hifi. This has been started and an answer should be available in February but the equipment will only be changed when the old ones wear out.
The sea wall is almost complete although the end of the wall is to be extended a little. It is an amazing structure and a credit to the digger drivers placing the stones. Time will tell if it will weather the Canarian storms thrown at it.
The big question of the meeting was the security gates at Puerto. Whilst they are actually Puerto gates and part of the Puerto budget the responsibility of the lack of security also affects Monte. We feel there are things we are not being told as to why the gates disappeared within 24 hours, we have been assured the new gates are under construction and will be erected by the end of December. We have asked for an actual date and if we get one I will post it immediately.
The next meeting is in February so I would ask members to let me know in good time if there is anything that you want me to raise at the committee meeting.
Also next year, 2015, is the first OGM for Monte. I would ask all members to consider me for re-election at that meeting as I will be putting myself forward for another term. I am confident I have managed to fight the members corner enthusiastically. However, I am working for you the members. It’s not just what I think. I want as much guidance from members to strengthen the argument we have with management at these meeting as we can. The management thrive on member apathy. So please give us your opinions and where necessary your opinion of the solution and that will lend weight to getting the management to do as we members wish.
Finally, I have negotiated a reprieve from Narval and have been given permission to remain in the marina. But whilst I resigned from the UK clubs in June when the balloon went up, I have found it difficult to do my job representing you properly. As such I have informed management that I am rejoining AnfiUK to be able to communicate with you all on UK and GB but I am not on the UK committee. On that basis Anfi are happy with that.
POSTED ON BEHALF OF RICHARD WESTON
In forum: Club Monte AnfiTopic: Pool renovation
26-05-14 19:04 #1
Brian & Pam TaylorAngry pool renovation
The renovation of the pool near childrens playground is well underway- and the work is very noisy, starts abut 7.30 am until about 4pm. Monte residents are being offered free beach sunbeds and umbrellas for duration of works, but noise cannot be avoided as the sea defence walls are also being strengthened so there is constant banging and engine noise. Work on pools due to finish 21st June.
28-05-14 13:59 #2
TrevorBaconHi Brian & Pam
can you tell me where abouts the sea walls are being strenghthened as we are due out on 16th June with friends whom have not been before the last thing i want is construction work to wake up to like last year in gran Anfi when they built the new store room
Kind regards
Trevor28-05-14 17:43 #3
MichaelSpencerHi Trevor,
Look under the Repair of Sea Defences section, all the info plus a few pics.
Michael Spencer.
30-05-14 09:57 #4
TrevorBaconThanks michael
but sorry to be thick please give a guide whart section this is in please
Trevor30-05-14 10:02 #5
Karen PearsonNo Trevor you are not thick there is just a lot of information on the forum to trawl through, it is under “Anfi Del Mar Urbanisation ” https://www.anfiukmembers.co.uk/membe…f-sea-defences
Karen0-05-14 10:16 #6
TrevorBaconKaren
Thank you I seem to book my Anfi holiday and get this each time the noise last time was drilling all week on the 8th floor for new store cupboard year before that temp sea defense
now this !!
I can only hope by the 16th June that most of it has been donethanks again
Trevor30-05-14 11:08 #7
Karen PearsonTrevor,
I hope so too as I am out there the week after.30-05-14 14:56 #8
TrevorBaconKaren
We are there for two weeks if you have time come and introduce yourself but dont lose your valiable sun tan time we are on the 8th floor in Gran not sure what number yet as we normally go Sat-sat and have 9th
floor this time go out on a monday
if we dont meet have a lovely holiday
Trevor30-05-14 18:31 #9
Karen PearsonThanks Trevor. It’s my Puerto Liaison committee meeting week so I don’t get much time to sunbathe and never know which apartment I am going to be in. I do try to go to Monte happy hour most days to see if anyone wants to chat. It would be good to see you. Karen
23-06-14 17:06 #10
bobansellpool still roped off, building works starts about eight when one man with a hammer hits the ground for a hour or so before shouting at his three mates for another half hour .then it goes quiet for the rest of day. I believe this to be the universal work code for all builders.
29-06-14 19:32 #11
bobansella week later not a lot appears to have changed , its not noisey as they appear to do very little.
29-06-14 21:52 #12
MichaelSpencerQuote Originally Posted by bobansell View Post
I believe this to be the universal work code for all builders.
I hope you’re referring to Spanish builders and not builders in general.Michael Spencer.
30-06-14 03:18 #13
bobansellyes the Spanish universal.
02-07-14 19:03 #14
bobansellpool now half full , fixtures in place , buffers out in force, an the smell of thinners today was making the kids high, I can see an end to this soon and its looking good.
looks like they be using land formally used by benito for more sunbeds??02-07-14 22:15 #15
MichaelSpencerThanks for the update Bob, We will be at Monte in August and it’s good to know the pool will be finished.
Michael Spencer.
03-07-14 21:44 #16
AndrewCarrGood news except for the Benito bit.
04-07-14 00:46 #17
bobansellok its half open, benito has kept his land but I haven’t seen Benita for two weeks,hope things haven’t gone udder up for her.
04-07-14 17:48 #18
bobansellok home tomorrow work still ongoin today, but I see this being finished next week .pool now fullcant see any leaks downstairs.
In forum: Club Monte Anfi08-06-14 09:13 #1
Kuldip & DawnThumbs up Monte Anfi – cleaning schedule
Hi Saverio
We also heard the thumping of the music. We are in Monti for a month going home on 18th June. Perhaps you can tell us. I always thought that when we have a complete clean once a week ie Bedding,Beach towels,Dressing Gowns etc that they Replenish the water,tea,coffee,soap,shampoo etc.. Is this correct? It must be the same in all clubs.
Regards
Dawn[Hi Dawn, I’ve started a new thread in the Monte board for your post, rather than have it lost in a Beach club thread on mattress toppers]
08-06-14 10:44 #2
arkwrightHi Dawn, we spent 2 weeks in 812 in Puerto in May of this year and we had a complete clean, the same as if someone else had been moving into the apartment for the second week.
08-06-14 15:46 #3
SaverioCalo’Quote Originally Posted by KuldipBhati View Post
Hi SaverioWe also heard the thumping of the music. We are in Monti for a month going home on 18th June. Perhaps you can tell us. I always thought that when we have a complete clean once a week ie Bedding,Beach towels,Dressing Gowns etc that they Replenish the water,tea,coffee,soap,shampoo etc.. Is this correct? It must be the same in all clubs.
Regards
Dawn[Hi Dawn, I’ve started a new thread in the Monte board for your post, rather than have it lost in a Beach club thread on mattress toppers]
Hi Dawn,I’m in Anfi Beach till the 13th June. Why not a drink together, if you need some explanation from me? I’m always in the pool area, close Tropicana from 16:00 (happy hour).
Regards.Saverio
08-06-14 19:57 #4
Kuldip & DawnHi Saverio
Thanks for the invite. We go to Gran most days because of the closure of Monti pool, But Kul and I will come round to Anfi Beach before the 13th. It will be nice to meet you
Regards
Dawn09-06-14 10:06 #5
Kuldip & DawnQuote Originally Posted by BrianPalin View Post
Hi Dawn, we spent 2 weeks in 812 in Puerto in May of this year and we had a complete clean, the same as if someone else had been moving into the apartment for the second week.
Hi Brian
We got here on Wednesday and the following Tuesday had complete clean,Beach towels water etc. The following Tuesday just change of linen etc. I thought that every week you were at Anfi they done a complete clean as if someone else was moving in. Will have to wait and find out what happens tomorrow. If the same I will go and find out from Customer Service. I am not too bothered about coffee etc but the water comes in handy. Spoken to a few people round Gran pool who say they get it It isn’t the end of the world but if you are entitled to it. Why notRegards
Dawn12-06-14 19:49 #6
SaverioCalo’Dear Kuldip and Dawn,
I do apologize with you for the unlucky meeting of today.
I would like to meet you again tomorrow in Tropicana at the same time of today.
Best regards.Saverio
In forum: Club Monte Anfi14-12-13 13:08 #1
RichardWestonMonte Committee Meeting and AGM 2013
Club Monte Meeting 3rd December
The committee meeting was as always a lively debate.
In the last meeting a question was raised that the Pay Link was only in English. Anfi confirm this has now been changed and is now in Norwegian, Spanish and German as well.
There are new mattresses which some have complained have been too hard but many are happy with them. However, some pillows have been replaced and there is now a mix of sizes and hardness despite the fact they have come from the same supplier. Housekeeping will be asked to make sure all pillows in the same apartment are the same size, shape and firmness.
There was a question raised regarding the brightness of the elevator lights. It was agreed that a softer bulb would be tried to make then less harsh on the eyes. The general “lights out” in Anfi is midnight but as the place almost dies around 2300 it was suggested we try lights out then and see if this is tolerable and if so it will save considerably on electricity. If it poses problems it will be returned to the midnight hour.
There is a courtesy room planned for the handicapped. It will not encroach on other existing services.
We raised concerns regarding the gardens again as we seem not to see so many gardeners lately. Interesting on the Friday after the meeting the gardeners went on strike because they were not paid. This did not look good for Anfi especially when Anfi have paid their contract but the contractor had not paid his men. This looked to the onlooker like it was Anfi who had not paid. We had already asked, coincidentally, if we can look at alternative contracts. We are putting this on the February agenda.
There is a new web site being designed which should be live shortly. We would like members to report to your committee members what you would like to see on the new site. In this subject we raised the issue of email communication and e-voting. Anfi are very much against this because our membership are “old and computer illiterate”. We have asked Anfi to harvest mobile and email addresses at EVERY communication they have with a member. I don’t know why but they are very reluctant to do this. The money saved by email communication would be many tens of thousands. We would ask mangers to push at every communication with Anfi to encourage them to embrace this route. OGMs with e-meeting and voting protocols would mean many many more members could take part and not have to be here.
The budget was set in October with a small rise of 3%. Most of this was associated with returning the replacement fund contribution to its previous level of 13%. To minimise, and one year zero the maintenance increase, the replacement fund contribution was reduced to 11.2%. However, it was agreed that it would return to 13% by 2015. This year it has been raised to 12.15% for 2014 rising back to 13% in 2015.
1 bed. €514.28 up €15.43
2 bed 2 bath. €617.13 up €18.51
Penthouse (2+2). €722.15 up €21.66
Penthouse (2+2+1) €848.11 up €25.44
Penthouse (3+3). €907.29 up €27.22
Bearing in mind they allowed €37,354 for an AGM that won’t happen in 2014 that should give a €20k boost to the year. (Obviously I didn’t know this at the meeting until the AGM 2 days later)The Shangrila wall was again discussed. Management indicated that a letter had been written to the owner and that no reply had been received. And anyhow the owner had no commitment to reply if he didn’t want to. We indicated this was unsatisfactory as with the Gran sea defences. We need to establish that the responsibility of this structure is established and the two parties are agreed as to the actions if or when this wall falls down or needs structural repair. Especially as we believe this property may be up for sale again. We have asked to see the communication with the owner in February.
WiFi has now been installed and is working well in all apartments. Each apartment has its own (16 digit) password which you are given at check in. We have expressed our concerns that they will reduce or remove the general area WiFi. We have indicated this must not happen as many people like and use the Internet while around the pool.
Glass shower doors have been installed in 3 apartments as a trial. It will cost just under €200k to replace them all. With good management this can actually be achieved over a 6 months period bridging 2 financial years so that will have little impact on the replacement fund balance. We are to make a decision whether to go ahead in February so feedback will be welcome.
The certificate from the bank of the replacement fund balance was again presented and again we indicated that we wanted to see a bank statement especially in the light of reports that money equating to the sum of all the replacement funds had been illegally removed from Anfi accounts. It has by all account been replaced and we do not know where the money was taken from but we have asked for the evidence it did not come from the funds in February.Sales and resales was raised yet again and yet again management try to indicate this is not the forum to raise that question. There is some confusion in the various departments exactly what is and is not happening. The new sales initiative I reported a month ago was purportedly withdrawn. But according to collections department (I found out after the meeting) the resales of weeks has never been off the table. Only the reps on the floor have been blocking that. The resale issue will be the subject of a specific thread.
Members have had serious issues booking weeks though the new telephone system. We were told by management that there is a 15 minute limit. If you have been on hold for 15 minutes it cuts you off and you have to start again. We have indicated this is an unacceptable protocol and that the system should be programmed differently to cater for members needs. Management, and when I subsequently spoke to Customer Services, finally agreed and the IT department are addressing the situation. When, would be the question unfortunately. Please keep me informed if problems continue.
One of the pools needs repairing again next year, as does Puertos. It will be out of commission for up to 6 weeks. We have asked for a price comparison to tile it like Gran’s. Whilst this will cost more at the outset it will be cheaper over 20 years and more importantly will not have each of the two pools out of commission every 5 years or more often as they age and need more major repairs. Also as a 5 star resort we feel the quality of the pool finish should be better than it is now. We will get the comparison costs in February and will decide at that time but it will be done next year. The first in April/May and the second August/September. We have left it to management to decide the order between Puerto and Monte to minimise disruption.
Club Monte AGM 5th December
The AGM was attended by only 18 people which leant weight to the resolution to change to OGM’s every 3 years.
The usual business was reported and concluded.The resolution to change to OGM from AGM was passed by a narrow majority of 87 votes. So the next OGM will be in 2015
This year Gebhard Brinkmann stood down from his 3 year stint on the committee and decided not to stand for reelection. Peter Siegler from Germany stood unopposed and was elected to the committee. Gebhard work hard during his time on the committee and we thank him for his efforts. Having had a couple of meeting with Peter his ideas and enthusiasm will be very helpful in supporting members.
The upside to OGMs is the money saving. The downside is that Anfi could force a replacement of experienced and enthusiastic committee members with ones who “just want an extra holiday”. They could reduce the number of meetings. This would be very destructive because it is only our presence 3 times a year that keeps them on their toes. However, the agreement in moving to an OGM every 3 years is that members can raise questions at each committee meeting. This is better than us asking questions for a member. So from February we would encourage all members to raise any issue they have in a written form for us to present to the committee meeting so an answer can be obtained.
14-12-13 15:08 #2
KeoThank you for a very timely and comprehensive report Richard. I will e-mail you regarding our telephone wait experience on Wednesday and start a new thread if it seems to be appropriate.
Em
In forum: Club Monte Anfi17-07-11 16:38 #1
Chris AshHello Again,
Off to Monte on the 20th August and transfer to ABC 27th.
Hope you don’t mind but as we have never been before we have a few questions.
What airport transfer would you recommend for a family of 4 at 11pm ?
We will need to do a shop for essentials, reading on here it seems the Spar in the local town is the best option. Will they be open and do deliveries on a Sunday?
What’s the best pool area for a 3 year old and 8 year old? Will we need to get there early for a sun bed?
Any recommendations for early dinning, family restaurants
Any other tips to make our trip perfect?
Sorry for the mass of questions, any answers would be great.
Cheers
Chris17-07-11 17:55 #2
Robert DicksonA2B transfers have never let me down. http://www.a2btransfers.com Just select Arguineguin as the dropoff/pick up point and then specify Monte in your notes.
Regards
Robert
17-07-11 18:21 #3
Chud FordHi Chris
I’m sure you will have a great time, my family (16 of us from 8 months to 65) have just returned and it was greatly enjoyed by all.
We always use the ANFI transport which you can prebook, they will provide child seats on request. You are met at the airport by a rep any time of day or night.
There is a Spar shop on site for the essentials, it is open on sunday. For a bigger shop go to the spar in Arguineguin, open on sunday and about 20% cheaper, they deliver for free on sunday but you have to get back to ANFI fairly quickly so taking the shopping back by taxi is a good option. The taxi is about 3.50 euros. You need your passport if you use a credit card.
Monte pool is great for kids and is next to the childrens club which the grand children enjoyed. Any of the pools (Beach, Monte, Puerto and Gran) are good you just need to try them all out.
Don’t miss the Benito fun and games in the main square starting at about 7:30 every night.
On site Bella Pasta and Tapas Tapas are good for family dining and you can watch the kids playing in the square. Tex Mex by the beach are great with kids. The onsite restaurants are a bit more expensive than off site but the convenience is worth it.
I can’t comment on sunbeds in August as I haven’t stayed then, but there are a lot of beds and usually some free. If you want some fun just move the towels off the beds that have obviously not had anyone on them for a couple of hours. There are signs up about not reserving beds.
Have a great time.
Oh and last tip if you meet with the sales reps you might lose half a day of your holiday for 2 bottles of wine. So if you are tempted to buy then buy second hand.
Cheers
Richard18-07-11 16:08 #4
arkwrightHi Chris,
You may know some of what follows so apologies in advance.
First of all you should email customer services comfirming the date of your arrival quoting your contract number. If you are using Anfi for your transfer from the airport, this can be done at the same time quoting the flight number, origin, and expected landing time together with the number of people in the booking. If there is more than 1 family booked, then the transport may be by mini bus which is cheaper than a taxi, although you can spedify a taxi transfer if you prefer. The mini bus drops off at Beach Club first followed by Puerto/Monti and then Gran. ( customerservice@anfi.es )
Anfi also provide various food packs so you could ask what the different packs consist of if you wish to order one of these. Anything ordered in this way will added to your room bill to be settled on checkout.All apartments are fully equipped and the basic inventory includes:
• fitted kitchen with electric cooking hob
• clothes washer / dryer
• dishwasher
• small starter pack of washing-up liquid, sponge, dishwasher and washing machine tablets*
• microwave
• refrigerator with freezer compartment
• kettle
• toaster
• coffee machine
• small starter pack of water, tea, coffee, coffee filters, sugar and UHT milk portions*
• small starter pack of toiletries (shampoo, shower gel, etc)*
• crockery, cutlery, cookware, utensils and glassware
• music system with CD player
• air conditioning
• 1 set per person/week comprising of a bathrobe, bathroom and pool towels
• satellite television
• iron and ironing board
• hairdryer
• telephone* per weekly stay
When checking in you will be provided with key cards which as well as being your room key will also open the security doors/gates on the complex, with the exception of the gate by the Gran pool which can only be used by Gran residents.
To get to the main on-site Spar supermarket (about the size of Tesco express) go down the lift to Puerto pool area, down the steps and exit the gate, and it is to the left.
All clubs have a children’s pool which I suppose is really for small children.
Hope this info will be of some use and anything else even if you think it’s too trivial, please ask.
have a wonderful time,
Brian
28-07-11 21:32 #5
Chris AshThanks Robert, A to B look like a great option.
Thanks Richard, the restaurant tips will be used over the 2 weeks and will blog my time spent here upon return. p.s. mad as it may seem we bought resale for some amazing prices without ever seeing anfi……. so sales team avoidance tack-ticks will be implemented.
Thanks Arkwright/Brian, please don’t apologise your knowledge and tips will always be appreciated. Arrival details sent. Wife told not to pack hair dryer. Food pack ordered
Can’t believe its only 3 (and a bit) weeks away, 9 months after taking a gamble and buying 2 weeks resale, without ever visiting.
Thanks Again
Chris29-07-11 11:09 #6
Ruth HawksworthWe used the Tropicana restaurant at ABC on half board and was fantastic. My 11 yr old daughter is a very fussy eater and there was something for her every meal time and the staff there all speak really good English and were very helpful.
We’ve just paid the sales rep price for ABC as we had not seen this site. Can’t afford to go in October now as the flights are very expensive for the four of us. Can anyone suggest the best way to book flights please
29-07-11 11:11 #7
Ruth HawksworthSorry Chris – hijacked your post but thought we might get more answers here with your heading as we have only stayed when we bought and they transferred us. I am also a bit confused as we did not get any paperwork explaining how to book through AVC and now don’t seem to have a freephone number to use either
29-07-11 18:16 #8
juliebirksHi Chris
I am sure you will not be disappointed with your purchase, we love the place and can’t get enough of it.
We also fly out on the 20th so if you need any help or advice give us a shout.
i know a few of the members usually meet up at tropicana bar at happy hour i think its between 4.00-6.00.
we usually book the anfi shuttle bus as its direct and we have one free transfer to use in Aug.
hopefully see you in 3 weeks time.
Julie & Andy31-07-11 21:43 #9
rgscouseHi Chris, I also flying out to monte on 20th august, 1st time last year and can’t wait to get there again my daughter is 4yrs and son 6 yrs old so I sure we see you at pool, Kids where made up playing in the little pool nearest the childrens club, would recommend going to get sun bed before breakfast, there is a option of half board using anfi resteraunts I not sure but I think minimum of 3 nights but would recommend bbq. help yourself especially my children being fussy eaters. I was wary taking a gamble with timeshare but best thing I done.
Robbie17-08-11 10:34 #10
Chris AshThank you all, for your comments and tips.
We hope to catch up with any members during our stay.
3 more sleeps now, as my eldest is reminding us daily, but probably because it’s also her birthday.
17-08-11 17:02 #11
arkwrightHi Chris,
Forgot to mention previously that when you move from Monte to ABC, Anfi will move your things for you as long as they know that you are changing apartments . A day or two before you move a form will be shoved under your door for you to complete on moving day, just fill in the number of cases and bags and all will be taken care of for you. You will need to bag frozen food and leave the bags in the freezer and the same with the fridge, just noting the number of bags on the form which you leave in the apartment with your luggage.
have a great holiday
Brian
In forum: Club Monte AnfiTopic: Bedding/Linen
11-05-09 17:34
john.porteousHas anyone else tried complaining about the bedding?
The main bed in the 1 bed apartments is essentially 2 single beds/mattresses each fixed to a base. The only thing that keeps them together is a thin mattress cover that fits over both, there is then a thin futon that is too small for the width.
The bottom sheets tend to be a bit small, and only just about tuck under the edges of the futon. Not only do they not cover the full width, the futon isn’t heavy enough to hold them in position, so they tend to come out during the night and you end up lying at least in part on the mattress cover (which I’m not sure they change between users).
The worst issue is that whilst the current set of duvet covers are 2-300 mm wider than the actual duvets they are also 2-300mm shorter. the result is that the bottom of the duvet is exposed and potentially picks up any dirt/germs from peoples’ feet. Of course there is no guarantee that this end isn’t at the top after the linen has been changed (all be it separated from your face by the cover). I’ve not seen any evidence that the change/wash duvets between users so this is potentially very unhygienic.
Are apartments in other blocks the same?
12-05-09 11:08
CotswolderHi John,
I am at ABC at the moment and have noticed the same here this year. I will be reaising this at the next ABC committee meeting in June
20-05-09 12:45
john.porteousThe only response I got when on site was that linien is covered by the maintenance and I should have it raised at the next Monti Anfi board in November.
03-06-09 10:23
Liam and Fran HallinanHI Bruce
Good to hear you are picking this up. We stayed at MA last week and to be honest, its the only thing one could have a real gripe about inside the units. As the sheets are not fitted, and the quilts inside loose covers, a couple of turns during the nights leaves you quite uncomfortable. Unless of course you have had plenty of Tio Pepe!!! 😉
Cheers
03-06-09 14:21
CotswolderAt committee I can only really speak about Anfi Beach but I will make the comment regarding the other parts of the complex.
To get the point made at Monte Committee please raise your concern with Richard Weston who is on committee. His address can be found in the group website members section under ‘Committee contacts’
27-08-09 11:20
smyershomeIt IS the same at ABC Bruce, although as I write, our linen is being changed & either it is longer, or the maid has done a good job at tucking the end in under the bed – will let you know at happy hour if I make it!
28-08-09 09:59
smyershomehad our linen change yesterday (ABC, not Monte) and now have covers which are much longer – they actually tuck in under the end of the mattress!
Have also spotted short covers in Puerto Anfi this week, one waas "just" the right length, though not fastenable, the other was 6" too short.
Suggest we all compalain – either on arrival, or on the questionnaire at the end of the week.
Bruce, do remind me what your "other" email address is, so that I can complain to my Anfi committee member
