Brian Taylor
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Hi Robert
There are posts on Facebook saying Valentino’s is closed from 1st June for 3 months.
Palm Garden closed for 1 month
I’m at Anfi from Sunday for a week, will our paths cross at last?
Regards Brian
Just to remind members that the next Monte committee meeting is on the 20th June – if you have any questions please do let me know upfront!
Regards, Brian
Hope you got sorted – sounds awful service
Not great from Ryanair either – though I had similar from BA who cancelled my Saturday return flight and offered Sunday flights instead.
Hi Henry
We have a guide document on the buying process for members, I’ll email it to you.Other members may have some comments about their experience too.
Regards Brian
Notes from the meeting 27th February 2024
It was my first time chairing the meeting, I wasn’t due to chair until next year, but circumstances changed and I will chair all 3 meetings this year.
Occupation levels are very high at the moment with little spare capacity.We spent quite a while going through Replacement Fund (RF) plans for 2024.
Work on new apartment furniture will progress this year, with a demo of new apartment furniture, and if things go well, it may be possible to start replacement.
There was less carried over than we expected from October as
a) more done in 2023 than expected &
b) the operations budget was overspent by more than expected hence came out of RF fund.Much of pillar work finished last year and there is only work on façade to complete this year. Balcony artificial grass will follow once the façade work is completed.
Lift indicators and related electronics are being ordered for the 2 main lifts near reception (though still can see problems with lift near block C panels and with glass lift which will hopefully be addressed separately ).
Other work will include replacement of some fan coils (the cooling units in each apartments ceiling), bathroom fittings and taps & Anfi are still looking at sliding patio door solution to worn alloy frames. Bathroom work will now include checks on toilet seats. Soap dispensers may be installed during this year, or at least started.
Chromecast units being trialled with TV at Emerald and will be rolled out to all resorts if the trial is OK.
Children’s pool – there have been problems on and off since Oct and if test works then will reopen in March.
Discussed kitchen cabinet condition and the visible deterioration of edges with splits and peeling surfaces – we agreed these will be checked during the maintenance week and work needs to be done on how to repair or replace.
4 benches now placed near block C and can be moved if we think another position is better. This gives some seating away from the sunbeds.
Childrens’ toilet near miniclub – these are locked when miniclub not in use – had request if they could be left open and Anfi have agreed to leave open and lock at 6pm.
Norwegian TV – a member raised an issue with subtitles not showing – initially with both channels and now only NRK1 – Anfi cannot control this and explained why. Anfi also explained all channels are streamed from a common source and not per room so if you notice any differences on particular channels it may be an issue with the TV in your room.
Members comms will be issued and include the children’s pool opening and Chromecast.
Monte Anfi Newsletter – March 2024 (from the Anfi website)
Just to emphasise the members’ online satisfaction questionnaire – please do take a few minutes at the end of your stay, and this is a most important feedback for Anfi and for your elected representatives.
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Dear Club Monte Anfi Members,
The Club Committee recently met for their first meeting of 2024, when the closing of the Club accounts for 2023 and the work carried out in 2023 from the Replacement Fund were discussed. The proposal for the work to be carried out from the fund this year 2024 was also presented to the Committee.
During this year the management will be carrying out a test in one of the clubs for installing Chromecast in the televisions. This will enable members to connect their other electronic devices to the television to view streamed content. When we are satisfied with the test result, Chromecast will be installed in all the other clubs as well.
This year it is planned to carry out work on the two main lifts in the Club to help improve their functioning. The software will be updated and the floor number indicators will be replaced, which we hope will solve some of the current problems. We are pleased to say that some benches have been placed in the garden areas in front of block C, for members who wish to sit and enjoy the views or just to read quietly away from the pool areas.
The children’s pool in front of block B has been having repair work on and off for some time now. We are confident that the repair work that is about to be completed will be the last for some time to come! This pool should be in use once again from 8th March.
Last year an online members’ satisfaction questionnaire system was set up. All members and guests receive an e-mail with a link to the questionnaire two days before departure. It is easy and quick to answer, and we kindly ask for just 5 minutes of your time to complete it before leaving for home, as your opinion is very important for all departments!
As usual, we ask you to please keep an eye on this web page, as we will do our best to keep you informed about what is happening in the Club.
We look forward to seeing you here again soon.
Your Club Monte Anfi Team
The timeshare calendar and the holiday planner can both be found in the Members’ area. Please check your dates and, if necessary, complete the holiday planner electronically, so that everything is prepared for your arrival.
Hi Robert
Thanks for the update & glad you’ve got your invoices – most members feel best to pay in Euro’s – if you pay in £ the Anfi payment provider offers a poor conversion rate (which you can see on payment screen before you choose)
I use Halifax Clarity which seems to give a good exchange rate – as do a number of cards & you are right to watch out for commission charges, but do keep an eye on the rate offered. Some offer zero commission but a poor rate.
You can look on Wise’s website to see the rates anumber of organisations offer – https://wise.com/gb/compare/
Also money saving expert has a page on best cards for for paying in Euros, $’s etcHi Robert
I hope you get it resolved with Customer Services but do let us know why no invoice was shown, as it may be of use to other membersKind regards
Brianupdate from Anfi – March 2024
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Anfi del Mar, March 29th, 2024
Dear Members,
First of all, I hope you and your families are all well.
I am writing to you all, in my capacity as Chief Executive Officer of the Anfi Group of Companies, to share significant news which I consider to be very positivie and which, without a doubt, marks an important milestone for our company.We are pleased to inform that after the negotiation period, we have reached an agreement to approve the creditors’ arrangement of the companies under Administration, Anfi Sales S.L. and Anfi Resorts S.L. This approval is a decisive step towards the financial stability of our company and represents great progress in our strategy for growth and long term consolidation.
As we have informed on previous occassions, the Clubs and the other companies within the Group were not immersed in the Administration process. However, this is a very important step forward for the company as a whole, ensuring financial stability to allow us to concentrate on our principal operations in order to continue investing and offering new quality products to all our members.
With this approved creditors’ arrangement, it not only guarantees the continuity and the development of future projects that we have been working on for some years, but also means that we continue to be the leader of the timeshare sector in Europe.
We wish to reiterate our unwavering commitment to you, our valuable members.
I would like to take this opportunity of thanking you all for your support and confidence in the Anfi Group. We are convinced that this new chapter in our history will be beneficial to all our members and that it will contribute significantly to our mutual success.For any further information, please do not hestitate to contact us through the Customer Service Department. We are at your disposal to offer any further necessary information.
Thank you once again for your support and confidence and we look forward to a promising future together.Yours sincerely,
Jose Luis Trujillo
CEO
Anfi GroupHi Robert
I put your query on our Facebook group as well – so far no one using Currensea though 3 comments I have copied below for you on what other members are using
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Marc Brunel-Walker
We just use revolut or plum. It’s safer and more secure. Also we are now increasingly just using a UK debit card
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John Pope
we are just using new santander debit card as no charges
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Bill Hennessey
I use Chase amongst its many advantages are the zero commission charges on currency transfers.I found from London Gatwick BA can be quite a bit less than EasyJet for some flights and EasyJet have definitely hiked prices for 2024 – especially when all the add ons accounted for
For later this year BA were over £250 less for 2 people than equivalent EJ flightBut Easyjets check in with speedy boarding is generally a lot better than BA (unless you have a priority access with BA) – we recently went with BA to Lanzarote and delays getting on both ways though coming back it was a complete mess
I haven’t used Currensea – be interesting to hear if other members have
I use a Halifax credit card and have a Revolut and a Wise card – the latter two being prepayment type cards
(Wise are good if you want to receive payments in Euros as you can get bank accounts for various countries and the only charge is the small transfer fee if you swap currency and on reciept)
Wise can link to your bank accountWise show exchange rates for various providers – https://wise.com/gb/compare/best-eur-exchange-rates
Lounge costs have gone up a lot over the last year or two
Be good to know what you decidePlease note I have updated the files with the OGM documents for the reports on the independent review of the accounts – see the meeting documents on this link
thanks Kevin – glad it was of use to you
Hope you have a great time in May – my wife’s out for 2 weeks in May whilst I hold the fort at home!There seems to be an anomaly on the EasyJet website right now when checking in with cabin baggage only – I’d booked tickets with small and large cabin bag and that appeared in the booking confirmation and itinerary
But when I went to check in on the webpage the “bag” screen only showed the small bag and wanted another £60 for each of us to add a large cabin bag (went back to itinerary and it still shows large and small bag) – the bag page has some wording about cabin luggage being sold separately
In the end I checked in via the app on my phone and this showed the correctly booked baggage & then I went back to laptop, and the updated booking page showed the Boarding Pass with correct luggageJust in case you find the same thing!!
Just to update this topic – as Pier Monreal has now closed we will close off this thread
Back in November we tried to go once or twice and found they weren’t open when their notice said they should be – though they did seem to be opening 2 or 3 times a week back then
Hopefully someone else will make a go of the areaformat from AVC as below
Hi Kevin
I got guest certs recently when I got some for weeks I rented out
It will be in email format and from either AVC or Customer Services depending how the owner booked it – I’ll look up the emailRegards Brian
oh dear – not a good start – I’ll try to find out why
I’m advised that the Monte children’s pool, the one with the slide, has been reopened following work to reline the pool. It will be monitored to check if any problems come back with the tiles.
Just a reminder – your membership also includes access to our private Facebook group. Many members find this a useful source of immediate help and advice.
The link is: https://www.facebook.com/groups/anfiukmembersclub – please click on the link and complete the brief questions using the information you registered with and your new membership number – if you don’t complete the questions Facebook automatically rejects the requestYour membership number can be seen on the My Details page – https://anfiukmembers.co.uk/my-club/my-details/
(Please note that adverts should be placed on the Club’s website and not in our Facebook group.)
For the meeting on the 27th February please do let me know if you have any questions or feedback about Monte
One of the key agenda items is discussion of the plans for the replacement fund for 2024thanks Robert – Pam and I are out later in February so will give give this a miss for now – we had used Vinci last October and it was fine then & really popular with all tables taken and people waiting by 8 ish
We like the Indian in the Mogan Mall and also the Papa John place next to it
the final date for any new court claims was Nov 2023 – see Rogers post https://anfiukmembers.co.uk/forums/topic/court-appointed-administrator-at-anfi/#post-100041
