Brian Taylor
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Thanks for the feedback Robert – and good to hear the rentals have worked for you
When members advertise with the Club adverts we feel the layout and search do help – and we have a level of reputation – also when the small advert fee is paid that let’s the system check that the address of the payment card is the same as the membership address – which gives us extra confidence that the persons identity is genuine
It does cost a bit for the coding that runs the adverts & hence why there is a small fee
Hi Robert
We went to Cueva Pirata last night and had an excellent meal and good service. You get a great view over to Anfi too.
I’m sure it is open in December as they normally only closes after Easter and open later in June. It’s a family business and they have their holidays
I’m out myself from 26th November for the Monte OGM but travel back 2nd December
Kind regards, Brian
If elected I would assist Monte owners from any country, and irrespective of whether they are Anfi UK members or not, as indeed the current elected committee members do – the contact details are published by Anfi and your Club also publishes a copy of these contacts.
In my past work for the Club I have been in contact helping members and non-members from both the UK and other countries. The Club does get queries from non members via our contact forms and through the rentals service and general queries non members send in.
Regards, Brian
and this from today
Geoff took some photos yesterday of the damage to the ceiling outside Monte reception after the heavy rain
When the voting papers are issued by Anfi the info on the candidates CV’s is limited by a strict word count and we are not allowed to mention any work for Anfi related clubs.
Fred Anderson and Peter Siegler have sent some additional info on their backgrounds which may be of interest to members – they have both worked very hard on the Monte committee along with our Richard Weston to represent owners interests to Anfi management and to liaise with the other Del Mar committees.
[in case members missed the note from our Chair (David) about the elections, Richard is standing down from Monte to focus on his Beach Club committee work and I am honoured that the committee has decided to recommend supporting me as a UK candidate]Peter Siegler
I have been Chairman of the German Club for several years and am currently the Vice Chairman. The cooperation between the European Clubs is very important and helpful.
I have been on the Monte committee for 9 years. During that time, I have implemented a good working base with Anfi management. Based on this I have helped numerous members over the years.
Fred Andersen
I am from Oslo/Norway, am 60 years old, and have been a member of Club Monte Anfi since 2001. My family and I spend five weeks a year at Anfi del Mar. I have been an elected committee member for Club Monte Anfi for the past three years and I would like to continue my work on the committee looking after all the members’ interests.
I work as Operations Manager in a Norwegian train company, and have 35 years of experience from management positions in both Scandinavian and international companies. I also have over 30 years of experience as chairman and board representative in member organizations where I have gained a lot of knowledge in daily operations, including budget and financial management, as well as about what is important for members, customers, suppliers, and management.
In my free time, I like to take part in various outdoor activities.
if members have any questions in advance of the October resort committee meetings do add them in here
As well as Roger’s comments we also had the report Geoff made which is in the Newsletter and copied below
“The Committee (Puerto) had a discussion regarding the maintenance fee increase expected in October, and made the point that this should be the level of inflation plus the 7% that was planned to be included for last year, but was deferred. The management felt it was going to be difficult to hold next year’s maintenance fee increase to under 10%. The Committee felt this would be unacceptable.”and Richards Beach report included the following
“In the financial results, the main concern is the massive increase is electricity and gas costs, which are being felt across Europe. Whilst savings are still being made in many areas, this single item gives us quite a considerable loss in the year to June. We will address the situation in September and do what we can to mitigate a large increase in maintenance in 2023. “
there is a short video clip on our Facebook group showing the storm near Anfi this morning – https://www.facebook.com/groups/anfiukmembersclub
Report from Richard Weston on the June Monte liaison committee meeting – this was published in our Newsletter and is copied here along with the other Monte committee info for 2022:-
16th June Monte Committee Meeting (Richard Weston)
In the financial results, the main concern is the massive increase is electricity and gas costs, which are being felt across Europe. Whilst savings are still being made in many areas, this single item gives us quite a considerable loss in the year to June. We will address the situation in September and do what we can to mitigate a large increase in maintenance in 2023.
General maintenance works are ongoing. The kiddies pool is now finished and open. The built-in slide has been removed and will be replaced shortly by a tubular slide. The assessment and repair works of the columns and facades continue, and it is hoped the work will finish in the next three months or so. Once the facades are repaired, the flowers will be replanted in the balcony boxes.
The flower boxes along the road are now complete and planted with flowers that look amazing.
Most members have signed new contracts, but there are still around 2,000 members who have not. The Committee members have reviewed these contracts very carefully, and they effectively state the two points that made the old contracts illegal. That is, the “in perpetuity” and not having apartment and week numbers on the contracts. The numbers have now been added, and the contract is for 50 years until 2049, with free renewal for another 50 years if desired. Most members are happy and do not intend to sue Anfi, so we encourage members to sign the new contracts. If there are any reasons why members do not want sign the contracts, I ask that they contact me, Richard Weston, to discuss, as you will not get a reliable answer from Anfi.
Members will be aware of the ongoing administration situation of the company. We have tried to make contact with the Administrator on several occasions, but there has been no response. Whilst the Administrator and the courts are in final control of the companies Sales and Resorts, we are informed in the Committee meetings that Lopesan/IFA/LS Group are in day-to-day control of the management of the company. Despite multiple requests for fine detail as to what the shareholding position actually is, there is no information so far. Management suggest it will take up to 2 years for the administration to be resolved.
We have repeatedly identified that the software Anfi uses across its departments is old and out-of-date, and no longer fit for purpose. We have demanded that this be updated to improve the general service members receive. This is, hopefully, to include a new telephone system to allow a call-back service. We do not expect this to happen quickly, but it has been promised they will look at this and update us in November.
Report from Roger Byatt on the February and June Gran Anfi liaison committee meetings – this was published in our Newsletter and is copied here along with the other Gran committee info for 2022:-
February and June Gran Anfi Meeting (Roger Byatt)
I am reporting late on the February meeting because I was not able to attend in-person due to work commitments. Despite having experienced two years of virtual meetings that worked well, Anfi management have reverted to the stance that you must be physically in the room to take part. This was raised at the February and June meetings, but they are adamant that even in ‘exceptional circumstances’, they will not allow an individual to participate remotely.
Club occupancy this year is returning to more-normal levels, with January to April seeing 80-87% of apartments in use, while May was 66%, and June slightly higher. April saw the highest occupancy rate in any April during the past five years. Interestingly, owners are tending to come here less. It was reported that about half the apartments occupied in May were rented by owners to other guests. I know many of us do rent out unused weeks, but we do need to be mindful of the fact that we sign to accept responsibility for the behaviour of our guests. Forecast occupancy for July and August is about 85%.
If anyone is looking to book a last-minute week, there is availability from 26 August through September before a return to near full capacity in October-December. This is important, as many members have 2020 Covid vouchers expiring at the end of this year. These were the vouchers issued virtually to owners of weeks when the clubs were closed in weeks 11 – 30. 46% of the vouchers issued have not been redeemed, and they are due to expire at the end of 2022. Your Committee is pressing for this to be reviewed, but we cannot guarantee they will be extended. The 2021 vouchers are valid into 2024, but are only available 10 months in advance and for more restricted times of year. The information about this is on the Anfi website.
Week 53 (starting 30 December for Friday-changeover apartments) is now available for any owner to book in September. The cost for members who do not own week 52 and/or week 1 is about 1.5 times the maintenance fee.
We have been pressing for the ‘rebate’ figure on 2022 maintenance fee bills (the ones issued in late 2021) to be reviewed, as we believe the IGIC (Spanish VAT) figure was incorrectly calculated. This cost each member about €20. We sought a view from Spanish accountants, who supported our case, but Anfi Collections are adamant the IGIC was not overcharged. There seems to be nothing more that we can do. Although the individual amount is small, potentially this is an over payment of tax totalling about €100,000 in total, and the principle hurts! If anyone reading this has a Spanish accountant or lawyer who might want to look at the information, please contact me.
Work on the ground between Puerto and Gran is continuing. It is hoped this will be complete in the Autumn. It has been a massive undertaking. It started with the installation of a new machine room in Puerto, progressed with the discovery of water leaks from the gardens into the service rooms under the clubs, and has now culminated in the strengthening of the coating of concrete on the cliff wall and installation of mesh with seeds embedded in it, which it is hoped will form a ‘green wall’. The final stage is the addition of stockade-type fencing to give sunny garden areas to the two Puerto apartments that were permanently shaded. The concrete base for new exercise equipment in Gran is completed, and the wall between Gran and Puerto is being rebuilt. The final stage, once the hottest weather has passed, will be the replanting of the hedge between the clubs and the laying of artificial grass, so watering is not needed in future, hopefully eliminating the possibility of future leaks.
Solarium tiles: Around Gran Anfi pool, some of you have noticed tiles that are lighter in colour and set at a different angle. These are not new paths, or some strange division between business and economy but the installation of new expansion joints. The old tiles were cracking and it proved impossible to get matching ones, so the decision was taken to cut it strips and lay them differently.
This year will be a challenging one for Gran Anfi budgets, and I am very pleased we have been so prudent in putting money aside for the future. In order to limit maintenance fee rises in 2022, we reduced the replacement fund contribution to just under 5%, from its more-realistic 13-14%. However, the funds we have are enough to undertake some significant tasks:
Work continues to replace the corroded bases of the railings along the corridors.
Doors on the floors most-exposed to the weather are being replaced or refurbished. You will see a new grey colour on floors 9-11 initially.
Much of the machinery will need to be replaced in the pump and machinery room over the next 1 – 2 years. This is likely to cost about €1mn, but is covered by the funds in hand. The current machinery is life-expired, and parts are getting harder to source. Plus, there is a requirement for much more-energy-efficient machinery at a time when electricity bills in Spain have risen dramatically. Gran Anfi is fortunate because we installed hot water solar heating several years ago, so our costs have risen, but from a much lower base.
The Administrator continues to run Anfi Sales and Anfi Resorts and authorise all expenditure, although day-to-day running is left to the existing team. We are told IFA Group (Lopesan’s company) are in effective charge of the other companies, but they are quite small compared to the two in administration. Please do not expect a fast resolution to this. My personal estimate is 3-5 years, because all creditors must agree a rescue deal and, given the personalities involved, I cannot see that happening soon.
All claims now have to go through a single court in Las Palmas, due to the administration, and one estimate is that cases will not be heard for 5-7 years! Even then, it is very unclear where new claimants will sit in the distribution of assets as the companies come out of administration.
The vast majority of members who are eligible to sign new contracts (that is, everyone who bought directly from Anfi) have now done so. I would not be surprised to see these contracts imposed; i.e., that Anfi could at some time in the future refuse admission to members still on old contracts (as they are invalid). Personally, I think the new contracts are OK, and have signed. Probably the only circumstance when it is worth refusing to sign is if you are thinking about suing; if that is what you intend to do, be prepared for years of waiting for a decision. If you have another view, or think I missed something in the contract you have been sent, please let me know.
The Administrator has a duty to maximise revenue for the creditors. Therefore, there are discussions ongoing about where any revenue from week 53 fees should sit. Historically, it has been seen as a ‘bonus’ for the clubs. I think we might see some revenue-sharing with Anfi Sales this year. You may also see Anfi rentals being advertised on sites like Booking.com. These are listed by Anfi Sales as an experiment. The rate is roughly double the maintenance fee, and they are only listing unbooked weeks that have not been reserved after the 10-month booking window has passed. I know some members do not like this, but I can see the logic of it happening. I should add that a few owners have also been experimenting with listings on Expedia and Booking, and there is nothing in our terms to prevent this. However, there is a clause that prevents us doing it as a business. If the price is low—below maintenance cost—I assume that these are private members. Anfi would not do it for that.
Entertainment may resume in the Plaza in July or August. This is paid for by the restaurants, and had been booked by Anfi, but now may be contracted directly. However, do not expect it to be on the stage. This is part of the concession area dispute among Narval Group, the local authority, and Spanish Coastal Authority in Madrid, and means the stage cannot be used. Benito is hosting a mini disco once again in the Plaza. Mini clubs and activities have resumed, and are listed on the Anfi App, as well as the noticeboards.
Flower boxes along the road are finished and have been planted with a hybrid geranium. Assuming they survive, they will be used in Gran Anfi window boxes, but not until 2024, as repair work on the stone facings has to be completed beforehand, and this can only happen when the apartment and one each side of it are empty.
Repairs are done efficiently when they are reported. The problem is people ‘not wanting to make a fuss’, with the result that faults build up because everyone thinks someone else will report it. Many things can only be seen if you are living in an apartment. Therefore, if it doesn’t work, please tell reception. This is true of anything you spot that is wrong, like inflatables in the pool (if possible, take a picture!).
2023 Maintenance Fees are decided in the autumn. I just want to highlight a personal opinion: Last year we took money from the replacement fund to keep fees 5% below pre-pandemic levels. We will not be able to do that this year, especially with the major works being mentioned above. Inflation in Spain is similar to the UK. Hospitality workers rates are set in a national negotiation between the government and trade unions. There has been no settlement of 2021 wage disputes. With inflation as it is, I would not be surprised to see fee rises of 15%, possibly more.
Roger Byatt
Elected Representative
Gran Anfi Committee
Report from Geoff Mathews on the June Puerto liaison committee meeting – this was published in our Newsletter and is copied here along with the other Puerto committee info for 2022:-
21st June Puerto Committee Meeting (Geoff Mathews)
Attending the meeting:
Mrs Inger lise Welo (Chair)
Mrs Ruth Breitkopf
Mr Geoff Mathews
Many of the contact and administration questions and answers given are very similar to the reports submitted from the other clubs, So, I will not repeat them, but rather, will report on the ongoing Puerto works and club matters.
The minutes from the last meeting on Thursday 10th February 2002 were approved.
There were a number of items in the last meeting’s minutes that the Committee felt we still did not have adequate answers to . . .
We had requested a representative from the new company (Lopesan) be present at our meeting, but Mr Martinez explained that this was not possible while the company was still in administration. We asked for more clarification on this point, but it was explained that this period of administration could go on for another 2 years or even longer, so the present management of the clubs would continue for the foreseeable future.
The accounts were reviewed and showed a reasonable amount in the replacement fund. That should show a positive balance by the end of 2022, but the increasing costs of electricity, water, and gas give rise to concern.
It has been mentioned on a number of occasions the clubs should be moving towards more sustainable energy sources like solar and wind turbines. However, the management feel there is not enough roof space for this solution to become a reality. The Committee disagreed with this and feels more efforts should be made to find a more energy-efficient solution.
There were also a number of maintenance works going on that the Committee felt should have been discussed in more detail before the works began.
After the upgrading of the heating and cooling system, all the apartment thermostats are being replaced. The Club has purchased all the necessary thermostats, but fitting requires some rewiring work and this is taking longer than expected. Hopefully this will be completed by the next Committee meeting in October.
The members had requested a new digital pool and jacuzzi display screen similar to the one used in Gran, rather that the LED display screen in use at ABC (ongoing).
There had been a number of comments made about the different colour temperatures of lamps being replaced on balconies. It was felt warm white was better that daylight. We were told different types of LED lamps are being were being tried out, and soon they will all be warm white (ongoing).
The wifi has supposedly been upgraded, and all the routers in the apartments now need be signed into twice. The system is claimed to be much improved, however we were still hearing complaints about its stability. It was also noted that all the existing TV screens are not capable of showing HD images and most are 10+ plus years old . We noted that, as the TVs fail, they are being replaced with HD TVs, but the cost of replacing them all would be a significant expenditure. This could be looked at again in 2023.
The condition of some of the balcony faces is causing some concern, with flaking and cracks in the concrete that are getting progressively worse. We understand work is in hand and repairs to the flower boxes are also about to be undertaken, but this is very specialist work and needs an abseiling specialist workforce. This restoration work was completed on the west wing before work started on the cliff stabilisation between Puerto and Gran.
The cliff area has been steel netted and will be sprayed with compound that contains seeds and will provide a pleasant wall of flowering green to the new exercise area with tropical garden theme. The solarium to ground floor west wing apartments PA 120/121 has been extended with stockade-type wooden posts.
The Committee felt this area could be improved with better accessibility for the young and disabled if the then-locked gate at the west pool end was moved and placed into the adjoining wall at pool level. However, despite our best efforts, the wall is being rebuilt, and the hedge replaced. The original gate has been reopened, but its steps are very steep down to the Gran access gate, and frequently wet and slippery. This is totally unsuitable for disabled and young families, who now have to go all the way back to the main Puerto gates and then back along the bottom uneven block paving to get access to Gran. It was explained that it was simply too late to change this, but the Committee still feels that not enough planning went into this project, and that the Committee should have been consulted for its views before the work started.
Other ongoing projects are the replacement of the large Anfi illuminated sign on the cliff next to the top road security entrance and the repair and redecoration to the roof canopy above the reception and administration areas (estimates for this work are being requested).
The Committee had a discussion regarding the maintenance fee increase expected in October, and made the point that this should be the level of inflation plus the 7% that was planned to be included for last year, but was deferred. The management felt it was going to be difficult to hold next year’s maintenance fee increase to under 10%. The Committee felt this would be unacceptable.
On the subject of the Narvel/Costas-controlled area disputes that effect Anfi and its resorts equally, the Committee felt that the broken lighting on the east side of the Maroa Island made that area dangerous to walk around at night. It was pointed out this area was in the Narvel/ Costas concession are and no responsibility of Anfi, but the Committee felt that, as the pathways originate and terminate at the Plaza, there should be much greater communication among Anfi, Narvel, and Costas, especially on health and safety issues, or the areas should be fenced off at night.
It was felt that the communication among Anfi, Narvel, and Costas regarding the use and maintenance of these areas should be drastically improved, and a much greater level of communication needs to be pursued by Anfi in this respect.
It was also noted that Anfi Sales is selling/renting apartments direct again like it’s a hotel business; this undermines the whole timeshare/holiday Anfi ownership structure.
We understand Anfi Sales need to sell/rent inventory to cover the maintenance fees they have to pay to the resorts, but members do not want to lose the exclusivity of Anfi.
These empty/vacant apartments should be offered to Anfi Members first at maintenance levels, and there should be a buy-back scheme and new computer software that allow members to book in-house online.
We also agreed that, due to a lack of availability and continuing travel difficulties experienced by many members trying to redeem their vouchers before the December 31st cut-off, the voucher redemption period should be extended well into 2023. This would also take the pressure of AVC and cut down the number of calls made to an already-overstretched department. We were told that this is under review, and management is reviewing the situation again in October.
Finally, the Committee feels that the ongoing situation between Anfi Sales and the Administrator and its continued lack of communication to our Members mean that it’s time to consider appointing a lawyer to represent all Anfi members/owners to protect their occupation rights held with the Company, its founding members, and incoming Shareholders Management Team. On the horizon, we feel we need to move forward quickly, and hopefully funding can be readily agreed.
Report from Richard Weston on the June Beach club liaison committee meeting – this was published in our Newsletter and is copied here along with the other Beach Club committee info for 2022:-
23rd June Anfi Beach Committee Meeting (Richard Weston)
In the financial results, the main concern is the massive increase is electricity and gas costs, which are being felt across Europe. Whilst savings are still being made in many areas, this single item gives us quite a considerable loss in the year to June. We will address the situation in September and do what we can to mitigate a large increase in maintenance in 2023.
General maintenance works are ongoing but the biggest job is yet to start. The assessment and repair works of the columns and facades will start in the next month or so, and once the facades are repaired the flowers will be replanted in the balcony boxes. Also, the flower tubs on the rear corridors are disintegrating and so will be replaced by the end of the year.
The works to patch the swimming pool were more that was expected, unfortunately, causing it to be closed longer that had been planned. However, this means that the planned full refurbishment will now not take place until 2024 or 2025.
Most members have signed new contracts, but there are still around 2,000 members who have not. The Committee members have reviewed these contracts very carefully and they effectively state the two points that made the old contracts illegal. That is, the “in perpetuity” and not having apartment and week numbers on the contracts. The numbers have now been added and the contract is for 50 years until 2049 with free renewal for another 50 years if desired. Most members are happy and do not intend to sue Anfi, so we encourage members to sign the new contracts. If there are any reasons why members do not want sign the contracts, I ask that they contact me, Richard Weston, to discuss, as they will not get a reliable answer from Anfi.
The flower boxes along the road are now complete and planted with flowers that look amazing.
Members will be aware of the ongoing administration situation of the company. We have tried to make contact with the Administrator on several occasions but there is no response. Whilst the Administrator and the courts are in final control of the companies Sales and Resorts, we were informed in the Committee meetings that Lopesan/IFA/LS Group are in day-to-day control of the management of the company. Despite multiple requests for fine details as to what the shareholding position actually is, there is no information so far. Management suggests it will be up to 2 years for the administration to be resolved.
We have repeatedly identified that the software Anfi uses across its departments is old and out of date and no longer fit for purpose. We have demanded that this be updated to improve the general service members receive. This is hopefully to include a new telephone system to allow a call-back service. We do not expect this to happen quickly, but it has been promised they will look at this and update us in October.
N.B. The three current Committee members who would have been up for re-election in October will continue to serve for another year due to the deferral of the Beach OGM to 2023. The three members are:
Richard Weston UK
Dag Fin Erlandsen Norway
Maudy Vaessen Germany
Please see some notes from the meeting – sorry for delay though info is still current
Q&A document with questions raised by members and comments/answers
Regards, Brian
Hi Frank
From the feedback I’ve had from members, the weeks seem to be renting out mainly & provided reasonable price – most adverts are for Del Mar so can’t be sure about EmeraldAnd there continue to be lots of enquiries to rental adverts – though those offering allocation of apartment on arrival seem a lot less popular
Do let us know how you get on
Kind regards
Brian
and just to add this means your Beach committee members remain the same
– Mr Richard Weston
– Mrs Maudy Vaessen
– Mr Dag Finn Erlandsenmembers can look up the representatives & contact details online on the Club website and on the anfi.com members area –
Beach contact details – (the Club lists each resort and contact details under the resort menu)
Anfi committee details on anfi.com – if logging in go via Members area to the resort – then Useful Info / Contacts (you may need to log in first to go via Anfi’s security checks)
Hi Steve
Firstly welcome to the Anfi UK Club and to owning at Anfi – I’ll send you a welcome email soon which has links to various current items including our last Newsletter and recent members meetings (the items are in the Forum though the links will help point you to the right place)
And also the link to our members Facebook group which supplements the forumAre there any specific areas you were looking for advice on
Regards, Brian
be good to see the finished job after all that work – is it all done now or is more work ongoing
also from our Facebook group have copied these posts (from a query in May)
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“I found this from Gran Canaria info who do lots of info about the island – they usefully describe airport transport options and have a price guide & they also offer transfer via their own booking service” – https://www.gran-canaria-info.com/en/content/transport/which-gran-canaria-airport-transfer-service-is-the-best
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Zip Transfers is around €50-55 – which is around the same price as an Anfi transfer for AVC members … but its a quicker!
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This is possible with http://www.grancanaria-car.com (3 languages with online booking) from Alexander in Patalavaca next to Anfi del Mar with a licensed and reliable transport company. The price is €43 up to 4 people and €91 for 10 people. Transport up to 20 people is possible, also to any other holiday resorts on the coast.
Several guests arriving at the airport can be grouped together, which makes it cheaper. But you can also drive separately.
This used to only be possible with membership of the ‘More Life – More Life – Mas Vida – Lev Mer’ club (8,000 plus members), now for everyone as the club is temporarily closed due to the pandemic. Link to the club on the above website.
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I used the Anfi bus. Very good and reasonably priced
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Booking. Com ,very reasonable price .
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For a private/taxi transfer, I would 100% recommend Suntransfers.
They are always waiting for us as we come out after collecting our cases with a board showing our name. Reasonably priced and reliable.
Bookings need to be made online.
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Hi Jaqueline – there was a post last year with one or two names of transfer companies, though they went with Anfi transfer in the end – link below
There were some posts on the Club’s Facebook group a few months back about cost of taxi – though again I think Anfi’s own transfer service proved a good deal (except if you want your own taxi)
Hi Martin
I recently replied to a contracts query on our Facebook group and realised there is a key piece of information about your query on consistency & contracts – when you buy resale you do not get a contract as you have a certificate of ownership and Anfi do not issue a contract to a resale buyer.
Hence there is no direct contract document between the resale owner and Anfi – only the certificate that confirms your ownership of the resale week.
The court cases have only involved direct contracts. We think that is why Anfi have not asked resale owners to sign any new documents – as Anfi perceive there is no legal risk to them.
For that to change a case involving resale would need to be started and taken up to the highest court in Spain as Anfi would appeal all the way & currently legal cases are on hold whilst the Administrator is running the 2 companies who are the focus of the claimsHope that helps
Regards Brian
Hi Stephen
Most members who bought direct in or after 1998 have had new contracts – some haven’t and not sure why that is
The new contracts bring the terms in line with timeshare law (and prevent you suing Anfi)
There has been quite a bit written about this in the forum – look at other topics in this section – and by and large the Club thinks best to sign unless you are planning a legal claim
If you bought before 1998 those contracts are exempt – if you bought is last few years you probably had a new contract
If you are looking to sign you may get some incentive from Anfi like brining in resale weeks into AVC or a voucher for lost weeks & extra flexibility for expired voucher or lost weeks etcWe believe most members have signed – all the Anfi UK committee with direct weeks have signed
Quite a few members took out legal claims and the claims companies are still trawling for business – with Anfi in administration such claims will take some while and whether new claims will be accepted in court is not yet know
Regards Brian
Hi Erick
yes it was recorded though I haven’t finished checking – I’m just checking with committee for any edits and may also try to put in some “chapter markers” to break it into the agenda sections
I also need to spot check through – it does look like all 1.5 hours recordedIt will be a slight delay as once checked the file is still on our Zoom storage & I have to download a big file – then put it into our video streaming system and set up the webpage to view – the video can only be seen when logged into the members site and can’t be downloaded & we have done this to preserve privacy for members and it makes it pretty easy to view
(the March meeting is available though is not edited, and did stray off agenda in places – link available if you email me)Regards Brian
We have over 70 people registered for the meeting on Monday – I’ll send out the email later with the Zoom log in
We have more questions now – see below as in the order received – you can of course raise questions during the meeting
We plan to record the meeting and also to issue a Q&A document after the meeting – some of the points were covered in the March meeting and Q&A on this linkQuestions raised by members
1
Will the meeting cover potential sales of apartments?
2
Given the planters on the road into Anfi have now been replaced and replanted with flora that is clearly thriving (and I’d say, look quite stunning) this presumably carried out by the local council / authority, can we now anticipate that the large outlay paid via our service charges, on relining, improving irrigation and introducing fresh soil in the apartment balcony flower boxes will be vindicated, by way of planting identical or similar plants on these balconies? The absence of flora has gone on now for far too long – we’re not counting in years here, it’s been well over a decade and it’s disappointing that for all of the cost and disruption incurred 2-3 years ago, we’re still not further forward.
3
New contracts sent out and whether to sign or not?
4
is there a summarised factual position offered or advised by the committee on whether members should sign new contracts as opposed to not signing?
5
Is Anfi still viable? We have been reading alarming comments online
6
Do you know if Covid weeks unused this year can be carried forward to next year?
7
Customer Service, there is no service. When I need a guest certificate I had to write emails several times to get help. Is there any solution to this problem? This has bin so for a long period.
8
Very loud music from heart-shaped Island hosting a wedding went on until 3 am kept us awake reception powerless to do anything said had called police but it wasn’t even quietened down screaming singing drunken singing very load all night What can be done to ensure they at least finish/quieten down at midnight
9
I understand that Lopesan are discounting appartments and thereby attracting extremely undesirable groups. Reportedly, some of these groups are behaving disgracefully. Is this issue being confronted?
10
How best to sell your weeks
11
Are Anfi still selling holidays? We have recently returned and noted a very small number of reps showing people around
12
Is our original contract diluted as a result of not signing a new contract?
13
Why is it that if I stay at Anfi Beach I can park my hire car for free in the secure car park, but if I stay at Gran Anfi, I have to pay 9 euros a day to park in the integral Gran Anfi multi storey car park? As a point of note, my hire car usually costs less than 10 euros a day which kind of sums up the situation! Also, as I always use a hire car when staying at Anfi I rarely if ever use the ‘one annual free airport transfer’ (value probably 100 euros plus for a return journey based on typical taxi costs) why is there not an option to swap the airport transfer perk for complimentary car parking? Given the Gran Anfi car park is virtually empty anyway with the exception of staff cars and the occasional Anfi owner / visitor, this is a holiday enhancement that I suspect could easily be accommodated and would be very well received.
14
Is Anfi advertising weeks on sites like booking.com and Expedia?
15
New kitchen in the apartment and with new owens. Has to be planned – what do the committee think is the solution in the future?
16
Fully clothed in overalls Workman stood in Puerto pool grouting tiles whilst we were swimming!!
17
Lopesan – are they going to rent out the weeks they have in stock as unsold?
I’ve moved the post into the section for new contracts – there are other posts in this section with comments on the new contracts
Hi Martin
Anfi have definitely been tightening up on the new contracts and putting pressure to sign – I’m told that only a small proportion of owners have yet to sign and potentially the administrator is pushing Anfi to resolve the unsigned contracts to reduce or clarify the risk of future claims.
There are quite a few posts in this forum and on our members FB group about new contracts – overall there is little downside to signing unless you are thinking of taking a legal claim against Anfi
Anfi were offering incentives to sign though that may be different now (though the lost week issue has often come up)The original vouchers had a deadline so if you did not apply before then it will in any case be at Anfi’s discretion
If you tell use a bit more about the type of contract you have we can comment a bit more on the changes for new contract
Our members meeting in March discussed new contracts and I see someone has asked the question for our next meeting which is this Monday at 6.30pm
Regards, Brian
