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  • #134834

    The June meeting was held on Thursday 26 June 2025 – detailed notes to follow.
    The meeting covered updates on budgets and replacement funds, maintenance, administration and ownership, and many other topics.

    Please see my presentation on ownership and administration in this news article.

    #125689

    Club Gran Anfi Liaison Committee report: February 2025

    The first meeting of the year took place on 25 February. It was rather overshadowed by the very sad and shocking news that Mrs Christine Johnson, the director of the Anfi Del Mar clubs, had died of cancer a few days previously. Although not well known to most members, she had been at Anfi since the early days. All the individual club directors reported to her and she always treated those of us on the liaison committees with fairness, even though I suspect she found us frustrating at times. Personally, I shall miss her a great deal. I last saw her in October and she was asking after my family and how much she was looking forward to reducing her hours as she worked towards retirement.

    Christine Johnson

    Mrs Johnson’s passing means that Sr. Luis Martinez has taken her place on the committee while Anfi reviews its management. At the same time the two administrators responsible for the committees have left. Sra. Carolyn Cusack has retired and Sra. Heike Schirmer has moved to Germany for family reasons and will work remotely until she finds a new role.

    The committee is now made up as follows:
    Anfi management: Sr. Emilio Rodriguez (Anfi Legal Dept), Sr. Luis Martinez (Anfi Resorts), Sra. Maria Hidalgo (Anfi Customer Services)
    Elected Representatives: Mr Mike Corrigan (Germany), Mr Roger Byatt (UK), Mr Egil Gundersen (Norway).

    The February meeting is the one where we review the financial performance of the club in the previous year. I find this very frustrating because Club Gran Anfi, for the second year running, ended the year with a deficit. Although it was not high, about €14000, it was the second time we had agreed a management budget for maintenance fees below the level your elected representatives believed was needed, based on an assurance of a healthy surplus.
    Under Anfi rules, we can only scrutinise, challenge and suggest budget levels. They are ultimately set by management. Only Beach Club, the oldest development, has the constitutional right to ‘set’ and ‘vote on’ a budget. The annual loss is simply taken from the accumulated Replacement Fund money, so there is no real imperative to balance the books. Having said that, I do believe they do their best. In 2024 this was achieved through delays to a number of major maintenance projects. We were assured that none of these were critical, and the largest was due to delays in getting the necessary parts and a second was down to labour shortages.

    Gran Anfi runs a budget of about €6mn a year. Some 43% is accounted for by staff costs, mainly cleaners, reception and maintenance. 15% is taken by central overheads. 32% is spent on electricity, cleaning materials, pool safety and cleaning. This leaves about 10% for maintenance. I know a number of people have commented on the size of these numbers and seem to think that all of our fees are spent on the apartments. Hopefully, you can see from this, that the scope to spend money on, for example, new furniture is quite limited. There are 182 apartments in Club Gran Anfi. Think about the cost of a new sideboard or sofa at home, then multiply that by 182 and you can see how the bills soon mount up!

    In 2025/6 the furniture in the Penthouses will be replaced, and that will cost in excess of €200,000. These sums show why it is so important to build reserves for the future. Gran Anfi is about 25 years old and we have seen great advances in energy efficiency since it was built. We are also seeing equipment that, for example, pumps water around the building to our showers and the pools, reaching the end of their design life. Over the last year major sums have been spent on more efficient machinery to supply power to Gran, Monte and Puerto. The next stage is to replace aging pumps and associated control systems. This is likely to cost around €800,000. About €250,000 has been allocated in 2025 towards this project.

    When you see your elected representatives lobbying for higher maintenance fees, perhaps this explains why. If you ever have any questions or concerns about how your money is spent, just ask. We do our best to represent your priorities, but we try to balance this with the invisible, but necessary, things that have to be done in the background. What we cannot do is reach the position that major services, like the lifts, fail due to deferred replacement.

    As we enter the quieter months at Gran Anfi it is likely you will see the resumption of noisy works, subject to labour availability. The main project will be the resumption of works to replace the corroded bases of the handrails around the corridors and stairwells.

    Our meeting raised the considerable increase in Guest Certificate fees that took place on 1 February 2025. We expressed the discontent felt by owners quite forcibly, both regarding the level of the rise and the fact that it was not communicated in advance and was not clearly posted on the Anfi website, which led to some confusion and misinformation. Anfi said that these fees are set by a separate entity and they were not for the committee to discuss, although our views were noted. In mitigation, they did assure us that any owner who had bought from Anfi directly but had not joined, or had left AVC, would be able to contact them and join. This would give them access to the AVC linked discounts as well as rights to bank weeks and join bodies like RCI. To be clear, the Guest Certificates fees are €30 per booking for AVC members and €180 per booking for non AVC members. If a close relative (defined as parent or child of the owner) wants to use a week, the Guest Certificate is free. For the purpose of charging, if someone is requesting a Guest Certificate for multiple weeks but they are all on the same contract (i.e. were bought by the owner at the same time and have the same contract number) then only one fee is paid. Where you are requesting a certificate for multiple weeks, even if they are consecutive and in the same apartment, but were bought at different times then the fee is per week. Do ensure you understand that when pricing your rentals!

    Anfi would not comment on whether there were plans to increase other charges and refused to discuss the fact that the fee charged on selling a week is higher than that permitted by the Club Rules. There was a feeling that it would persist until challenged in Court. The difficulty is that it is relatively easy for Anfi to change the Rules due to the very low numbers of owners who vote at General Meetings. This means the votes represented by the weeks held by Anfi Sales always outvotes those submitted by actual owners. On that topic, watch your inboxes in May. Anfi said they aim to publish on the website the ‘minutes’ of the last Gran Anfi General Meeting during May. This, we were promised, will include answers to the questions many of you submitted in advance of the meeting. If any of the answers are unsatisfactory or unclear, you should email Customer Services as soon as possible after publication.

    Owners had asked us to raise the issue of flex weeks converting to fixed. This is allowed in the new contracts as the underlying week in a flex (formerly ‘floating’) is identified. We were told that any member wishing to do this will lose their right to belong to AVC. The company took this decision to discourage owners of ‘attractive’ weeks from converting them and then using them or, more usually, selling them on. This could have the effect of reducing the number of high demand weeks available in the pool for points and flex owners to book.

    Owners had asked that the instruction about how to pay maintenance fees online should be made clearer. Anfi agreed to review this. It was noted that the amount of overdue maintenance fee payments is increasing. The percentage of overdue fees by British owners has increased from 11% at the end of 2023 to nearly 17% at the end of 2024.

    Noting the fact that a number of members are aging, and the increased rain on the island, we have persuaded Anfi to install a handrail on the slope from the Gran Anfi garden to the gate that leads to the path to the plaza. This should take place in the next few months. It will be attached to the side with the wall and should improve confidence and safety, especially for guests with reduced mobility.

    A number of owners have asked about the TV channels. Since the satellite broadcast area was reduced a number of channels have to be streamed. This has mainly affected British and German channels. Streaming is of doubtful legality due to copyright and licensing reasons. Every now and then the broadband providers are required to disrupt or block such streaming, especially when carried out by commercial premises. Other hotels on the island have responded by discontinuing the affected channels. Anfi have experimented with Google Chromecast boxes in Emerald. We expect these to appear in Gran Anfi during the year. To use them, owners will need a personal device, like an iPad or laptop, that they can use to stream programmes to the TV. We advise you to also ensure you have a decent VPN as streaming requires services, like iPlayer, to believe you are in the UK. A good solution is to ensure you download films and programmes you know you want to watch while away to your device before leaving home. As this service is rolled out it will be dependent of broadband capacity. I would expect streamed channels to be stopped at some point.

    After the meeting we met with Sra. Elena Garcia, the Director of Club Gran Anfi and discussed a few matters with her. She agreed to review whether there was a coating that could be used to preserve the marble around the balcony rails as a number of areas that are exposed to strong sun are showing surface deterioration and replacement will be expensive. She is also continuing to monitor damage to the pool tiles. The childrens’ pool slide is also giving some concern with areas of glass fibre appearing to de-laminate. It may well be that we a facing a potentially expensive replacement. The mysterious concrete base that appeared near the Anfi Training Camp area in Gran Anfi should, by now, be hosting a new equipment store. Sra Garcia also agreed to review whether there is another site for the Herb Garden that has been removed.

    If you want to raise any issues, please contact me. The next Liaison Committee meetings are:
    26 June 2025
    13 November 2025
    12 February 2026
    25 June 2026
    24 November 2026

    There will also be online budget setting meetings each year in early to mid October when the fees for the next year are decided.

    The next election and Gran Anfi General Meeting is:
    26 November 2026

    Roger Byatt

    #116570

    OGM Report

    The 7th General Meeting of Gran Anfi took place at the H10 Hotel Meloneras. Although not well attended in person (about 30 people took the coach provided), I was encouraged by the number of people who had supported us by submitting proxy votes and written questions.

    Most of the information presented at the OGM is already available on the “Members’ Area” of the Anfi web site under “Club Gran Anfi/Club Accounts & OGMs”. The meeting is largely procedural, with Mrs Maria Hidalgo, the head of Customer Services, reading out the reports on the Accounts (Item 3) and the Club (Item 4).

    One thing revealed in the reports this year was the number of unsold weeks in Gran Anfi. There are 182 apartments which should be available for 51 weeks. This makes 9,282 weeks. We know 195 weeks (2.1%) are subject to undecided legal action. The club report states there are 4,250 members owning 7,714 weeks. The difference is 1,373 weeks, or 14.8% of the total. I find it quite encouraging that the figure is so low, even after the court cases and economic hardship we have all faced. This also means that, if we can find a way to motivate owners to vote, we can outvote Anfi on any issue. It will be interesting to see if these numbers are reported in the other OGMs.

    The main interest is the questions submitted by members. If questions are submitted at least 14 days before an OGM and clearly marked as being intended for the OGM together with the submitting members’ ownership details, then they are supposed to be answered at the meeting.

    There was a lot of concern expressed this year about the qualified nature of the accounts. These questions were referred to the Finance Department and we were informed that written answers would be provided with the minutes. This is very frustrating for members as it removes the chance to ask for clarification or explanation. If you asked a question and are not happy with the answer when it is provided, please follow it up in writing. It would also be good to publish the question and answer provided on the Club Form of our web site so everyone can easily access it.
    One member asked whether the use of the Replacement Fund to make good any losses in the club was permitted. They referred to clause 11.3j of the Rules. This point was not directly answered but it was confirmed that this use of the Fund was required by the Auditors, who were unhappy with losses (or profits) being carried from one year to the next.

    Another member asked whether there was any news about the Administration ending. It was confirmed that Anfi were waiting for the result of an appeal against the proposed creditors’ settlement that had been lodged by one creditor. This will take some time as the Spanish courts are very short of staff. Sometimes I had trouble hearing the questions and answers due to the position of the speakers and the accents of the questioners, so I will have to wait for the minutes as well, at which point I might update my report.

    The only other item was the election of the Liaison Committee. This time we will only serve for two years as the OGM was technically delayed from 2023 due to the accounts not being available in time. The results were:

    Roger Byatt 1,882
    Mike Corrigan 1,888
    Egil Gundersen 1,870
    Abstain 32
    Null/Invalid 67

    Clearly Anfi used at least some of their votes, but without the tactics seen last year at Beach Club, so your recommended candidates were all elected. I thank you for your continued trust.

    This year we were told that the invalid votes were the result of either the failure to appoint a Proxy in section 1 or the proxy not being valid (the safest option is always an existing committee member if you want to give discretion over how to vote or the Management Company if you want to instruct them on how to use your votes in Section 3 over the page of the voting form.) or votes registered by something other than a signature. An X or a number are the most common mistakes. If you own in Puerto, please take note!

    The next OGM will be on 26 November 2026.

    Roger Byatt
    Elected Member, Club Gran Anfi Liaison Committee

    membership@anfiukmembers.co.uk

    Tel: 07988 831783

    #116567

    Liaison Committee Meeting – October 2024

    The liaison committee met on 29 October. We said goodbye to Sr Luis Martinez, General Director of Anfi, who has been replaced on the committee by Sr Emilio Rodriguez, Head of Anfi Legal Services, and Miguel Soerholt of Norway, who stepped down at the OGM later that week.

    We looked in some detail at the club results. Occupancy in Gran Anfi is very high with some 75% of available apartments being used across the year, and around 90% in use from January to March and October-December is projected to be around that level too. The only months with clear vacancy levels are May and June. There is still pressure on costs with the water and refuse charges to businesses on the island rising nearly a quarter during the year. Although the new shared electrical machinery the club has installed with Monte and Puerto is resulting in a reduction in consumption of about 15%, we all need to remember not to leave air conditioning on when apartments are empty. Cleaning staff have been told to switch off the A/C when they clean if no owner is present.
    The high occupancy also means it is really important that faults in apartments are promptly reported to reception when they are noticed as there is no time to do a thorough check on changeover days. Cleaners cannot, for example, be expected to notice microwave turntables not working or faulty ceiling fans. Mike projects we will end the year with a slight profit of about €23,000. This is not much margin on a budget of €6mn.

    Improvements you will notice in the club over the next few months include the provision of body wash and shampoo dispensers in the showers. This will end the plastic waste caused by the small toiletry containers. If you have views on them, please put your thoughts on the questionnaires when you stay at Anfi. Personally, I find the contents a bit watery and am surprised there is no conditioner. The other welcome change is the purchase of seat cushions for the balcony chairs.

    The final important matter discussed was that of members not paying their maintenance fees. Debts from British owners have risen to nearly one-fifth of all fees billed. In other words, one in five UK based owners have not paid their 2024 fees. This means they are already facing late payment charges.
    Some owners say they have not received their fee invoices. If you have given Anfi your email address, the invoice can be found on the Anfi web site in the Members Area under the ‘Collections’ heading. Paper invoices are not routinely sent out. It was made clear that weeks cannot be used, transferred to a new owner or surrendered while there are fees outstanding. If you need help, contact Anfi Customer Services or one of us in the UK Club and we will do our best to assist.

    We were also asked to raise the question of what happens at the end of the 50-year contract term as arrangements are different to the other three clubs at Anfi Del Mar. Both Gran Anfi and Emerald club were created with 50-year terms. At the end of that term a members’ meeting will decide what to do next. There are a range of possible outcomes from closing the club to offering new 50-year terms to owners. This is covered in clause 9.2 of the Club Rules. I think this will happen in 2052.

    The committee did discuss changes to the entertainment programme. Anfi said they would welcome suggestions for changes. Kahoot and water polo were suggested, although the latter was discontinued after injuries. It was made clear that no new shows would happen in the Plaza until at least 2027 when control of the concession is resolved.

    The future committee meetings will take place on:

    ·       Tuesday 25 February 2025

    ·       Tuesday 26 June 2025

    ·       Thursday 13 November 2025

    ·       Thursday 12 February 2026

    ·       Thursday 25 June 2026

    ·       Tuesday 24 November 2026

    ·       OGM: Thursday 26 November 2026

    As always, if you want anything raised with Anfi, please contact me. I would also encourage you to think about whether you want to serve on any of the liaison committees. I am aware that I am the youngest elected member on Gran Anfi’s committee, and that is not good for the long term. You do need to be able to commit to three meetings a year in Gran Canaria, although you do not need to stay the whole week, so it would especially suit the remote workers and recently retired.

    #116479

    FNTC is the company that took over Continental Trustees. Philip Broomhead is one of the Directors. See here: https://find-and-update.company-information.service.gov.uk/company/02719551/officers

    As to who called Robert or how they got the register of owners is a question I think you should fire directly at Philip as it suggests there may have been a data breach. Philip.Broomhead@fntc.com

    #113508

    Nice picture, Bill. There is a good choice of restaurants at the Mogan Mall. However, they can get busy. I tried the tapas one recently and it was fully booked on a Friday night.

    #113506

    Some really good advice here. I too have had awful experiences with Goldcar and would avoid them at all costs.

    CICAR have an office in Monte Anfi so you could use the free Anfi transfer and collect your car at Anfi, saving hire costs (you will need it for 1-2 fewer days) and queues.

    Do check your credit cards. My AmEx card includes car hire excess cover as standard. However, some cards require you to book and pay with the card offering protection.

    #113503

    Thank you for your post.

    Unfortunately, some of what you have been told is untrue and other things ‘massage’ the truth. However, before I answer those points, let me deal with the most important item: should you sign the new contracts? There is a lot of information about this on the forum, but the basic answer is ‘Yes’. The contracts align your rights with the changes that were made in Spanish and EU law. They also get rid of ‘perpetuity’ which passes responsibility for your weeks to your descendants and replaces it with a renewable 50 year contract (the time starts from the resort’s completion) and the right to surrender weeks. Overall, in my view, it is not a bad deal for owners.

    Turning to your other points:

    1. The Administration process is NOT complete as the court still has to approve the deal brokered with the majority of creditors and, I understand, one group is objecting (we don’t know who) so the court has to rule on this (hopefully this autumn).

    2. The contracts signed after 1999 were in breach of Spanish law that was changed to give more rights to timeshare owners. They may have been OK when they were originally drafted, but should not have been used once the law changed. The main changes were that perpetuity and floating arrangements were outlawed (Anfi has continued a floating arrangement called ‘flex’ which might be fine because it allows owners to opt out – it is in the new contracts).

    3. Yes, Anfi are blocking people from using their weeks if they do not sign the new contracts. This is very heavy handed, and I don’t like it, but is perhaps understandable as people signing them then cannot sue for miss-selling so it means Anfi’s potential future liability is limited and quantifiable, which is an important part of securing its future.

    4. You cannot surrender your weeks if there are any unpaid maintenance fees. The Administrator has insisted this is enforced. In the past Anfi took weeks back if there were two years unpaid fees. This was always informal. If you want to dispose of your weeks, you must pay outstanding fees. Whether they will seek to enforce the debts, I do not know.

    5. The window for suing has closed, but many people have received payouts and received both their original purchase price and legal fees. However, that depended on the judge as some awarded legal costs and some did not.

    I hope this is helpful.

    #113496

    I sent documents via Royal Mail Tracked and Anfi refused to sign for them and they were returned! Admittedly that was a few years ago. Maybe they thought it was a court summons?

    #111633

    Club Gran Anfi Report – June 2024

    Historically Gran Anfi has always been financially strong. However, we are looking at some significant challenges. At the end of 2023 Anfi management rejected the combined representations of your elected representatives to raise maintenance fees in line with inflation. We were assured that there was plenty of money in the clubs and there would be a surplus at the end of the year.
    Mike Corrigan, the German committee member, monitors Anfi’s data on his own spreadsheet and predicted a loss for the year. He was correct.

    You may have seen work on the concrete on the front of the block. Water damage has meant that some of this has decayed and needed replacement. Seeing the abseiling builders is quite something, but this is expensive and means the whole vertical line below the apartment where the work is going on has to be taken out of use.
    It is these water erosion problems that mean plants will not be put back onto the balconies. Gran Anfi is now over two decades old and equipment behind the scenes is wearing out.

    In 2024/25 there will be significant expenditure that is not immediately visible. It is likely to leave us with only about €100,000 in the kitty.

    The cost-of-living crisis is being felt by us all, and I think there will be pressure to keep the 2025 bills as low as possible. Therefore, we need to be prepared for visible work, like furniture replacements, to be delayed in order to focus on the fabric of the club.

    As your elected representatives, myself Mike & Miguel try hard to hold management to account and ensure good value. The administration process and tussle for control between two powerful family groups have caused a considerable strain on relationships, with managers being less co-operative with members.

    I sometimes think they forget who actually pays the bills! This culminated in the attempt to nominate a staff member to the committees last year. The Anfi Beach Club OGM went ahead and Anfi used their votes to elect people they wanted. This is being challenged through the (painfully slow) local court system. As someone used to seeking an immediate injunction in cases like this, I find it very frustrating.

    At the time of writing the action has been filed but no court date set. It is likely to be Autumn 2024 at the earliest.
    To be clear, the European members’ clubs are not ‘suing’ Anfi in the hope of getting money. Our aim is simply to have the constitutions of the clubs enforced and to ensure all of our rights as owners are respected.

    Meanwhile, it looks as though Anfi have changed tactics. Subject to confirmation, it looks as though they will not nominate their own staff to the committees but have made their Head of Legal Services their representative with Sr Martinez stepping into an ‘observer’ role. This effectively increases the numbers of Anfi staff at the meetings without the need for a vote.
    It is also likely they will continue to use their votes, probably in favour of candidates they see as more ‘sympathetic’. We shall see what happens this autumn.

    The next meeting is likely to be a virtual one in late September or early October to set the 2025 budget.

    #107084

    Gran Anfi 25th February meeting

    Members of the resort committees have to sign quite strict confidentiality agreements when they are elected. This means we can raise issues you put to us with Anfi management, but are not always allowed to report back the response! This year I was reminded of this when I was reprimanded for something I posted, therefore I hope members will be patient when you ask me something.

    This year has seen work continuing to repair the concrete on the façade of Gran Anfi. You can see the section around the x06 apartments that has been completed. As a result of the investigations carried out around this, management have decided that real plants will never return to the balcony flower boxes as the watering is likely to result in further damage. In the interim it is likely that artificial grass will cover the flower boxes once the current work is finished. This expenditure on ‘hidden’ work has been the main theme of the past two or three years. Gran Anfi is now of an age where expensive items that work in the background to keep our club running need to be replaced. Examples are the ongoing repairs to the corridor railings, fire safety equipment changes and work in the pump and machinery rooms. It is this, rather than obvious things like furnishing, that our maintenance fees are spent on.
    As a resort committee, we question and challenge where we can with the aim that the quality of Gran Anfi should be maintained, in the background as well as the more tangible items. Management had been very cooperative and we had thought that a good understanding based around ‘all of us wanting the best for owners’ had been built up. Towards the end of 2023 this dramatically broke down, and we are still not sure why. It revolved around two issues:

    1.      The 2024 budget

    2.      The October 2023 OGM.

    In the past management had proposed a couple of budget alternatives, which we discussed and either agreed or came to a compromise, often in consultation with the other clubs. This year management called a budget meeting but completely ignored our views, imposing a low 2.5% increase that, in our view, leaves the club underfunded and will place serious strain on the Replacement Fund (this exists to spread out the cost of major works over several years).
    The meeting was assured that Gran Anfi was going to produce a surplus in 2023, so the extra money we wanted was not needed. In the event, the club made a substantial loss, which we had predicted, and the Replacement Fund is likely to decline to around €100,000 this year as all losses are covered by the Fund.
    Then we found that Anfi are seeking to neuter the voice of ordinary owners on the resort committee by nominating a member of management, in the guise of Anfi Vacation Club, to the committee. They would not explain this. In the event we succeeded in getting the OGM delayed a year as the accounts were not ready, but there is every indication the same will happen in 2024. It feels as if management do not like owners having a voice and they showed by their actions in the Beach Club OGM that they see informed, active, customers as a ‘nuisance’.
    In 2024 I would appeal to all owners to expertise their rights and vote in the OGM. When you see other owners around the pool, please spread the word and urge everyone to vote. I feel really angry about this as it runs contrary to the way timeshare resorts are run on other islands. It certainly shows that these national clubs have been effective, and I hope you will spread the word about them as well. The more members we have, and the more people take an active interest in the resorts we have put so much money into, the better.

    Roger Byatt

    #103800

    And it is shut again this week!

    #103797

    I received an email from Maroa Group (who operate the on-site restaurant in Gran Anfi) stating that it will be open 0800-2200 Friday and Saturday, with dinner served 1800-2200. Sunday-Thursday it will only open 0800-1800. The only service will be breakfast, lunch and happy hour.

    Maroa do promise that the days when there is evening service the restaurant will feature sushi, ‘show cooking’ and seasonal specials.

    #102819

    The Gran Anfi OGM has been announced for 31 October 2024, by which time management hopes the 2022 & 2023 accounts will be ready. Judging by the actions taken at the Anfi Beach Club OGM, we fully expect a similar attempt to be made to oust the representatives linked to your national clubs.

    #102818

    Thank you for your comment.

    Protests were lodged with Anfi as soon as the nominations were announced and during the committee meetings before the OGM. These just seemed to strengthen the resolve of Anfi management and, in my view, was the catalyst that made them decide to vote off all the existing committee that they could get rid of. I hope the new members will not prove to be as supine as Anfi hope.

    I cannot comment on legal action, except to say that advice has been sought.

    #102590

    O2 still have inclusive European roaming (although I think it excludes the Channel Islands!) and, on some contracts, you get worldwide roaming.

    Do read the ‘small print’ as I found that some definitions of roaming only include calls from the country you are in back to your home country. Therefore calling within the country, to book a restaurant for example, is actually a chargeable call.

    #102588

    If you were already in the court process then Anfi should not have asked you to sign a new contract. Your lawyer should be able to get this set aside and, maybe, Anfi should be fined. If you were not already suing then the new contract prevents you from doing so, although you should have been given a copy in the language of your choice otherwise there is no ‘informed consent’.

    #100041

    You also need to be aware that if you were mis-sold, the Court are closing applications for new claims at the end of November 2023 in order to bring the Administration to an end. Therefore if you, or any member, is thinking of claiming, they should do it now.

    #92384

    Hi Robert

    They are still in Administration but there is a drive from the Administrator to raise as much money as possible for creditors, as their legal duty. That is why there is increased sales activity and unsold inventory being listed for rent on sites like Booking.com.

    Roger

    #92383

    Yes, there are some accessible apartments with suitable bathrooms. As Geoff said, contact Customer Services.

    Roger

    #92381

    It is expected that the new store will open in late September.

     

    Roger

    #92379

    When you complete the online form requesting a transfer there is check box stating you are requesting a free transfer, but noting it will be charged if you have already used you allotted free one.

    Roger

    • This reply was modified 2 years, 2 months ago by MembershipSec.
    #92378

    No, not officially in Spanish law, but in Anfi smoking is banned in areas with the green sun umbrellas. When I was there at Christmas it seemed to be pretty comprehensively banned by the children’s pools. And yes, I understand that includes vaping – however I will check next week when I am there.

    #92376

    The number of points you get for your week depends on whether the contract was taken out before or after 2008 (Old vs New system). The attached spreadsheet produced by member Mike Corrigan shows the points values of each apartment type.

    Anfi Points p1

     

    Anfi Points p2

    • This reply was modified 2 years, 2 months ago by MembershipSec.
    #92374

    Yes, this is exactly what my wife and I are doing in order to ensure that rights are passed on smoothly. Unless you are signing a new contract it costs €75 per contract to add owners.

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